Compare CallHippo vs Freshdesk Contact Center (Formerly Freshcaller) vs Dixa vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CallHippo (309) Get Quote Get Quote	Freshdesk Contact Center (Formerly Freshcaller) (170) Get Quote Get Quote	Dixa (292) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More	Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More	Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More
Entry Level Pricing	Starts from $14 , Billed Yearly	Starts from $15 , Billed Yearly	Starts from $39
Free Trial Availability	No free trial	Free Trial available	Get Free Trial
Spotsaas Score	9.3/10	9.1/10	9.0/10
User Ratings	3.9 (494)	4 (13)	3.9 (239)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	7 Features	40 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$14 , Billed Yearly	$15 , Billed Yearly	$39
Pricing Plans	Bronze Get Started Free Number Forward-to-device SMS Show more + Silver Get Started Includes features of Bronze plan, plus Unlimited Incoming Calls IVR Show more + Platinum Get Started Includes features of Silver plan, plus Power Dialer Call Transfer Show more + Browse all pricing plans	Sprout Get Started Buy Local Numbers Buy Toll-free Numbers Inbound Caller ID Show more + Blossom Get Started Includes features of Sprout Plan, plus Number Porting Basic Call Queues Show more + Garden Get Started Includes features of Blossom plan, plus IVR (Phone Trees) Call Monitoring Show more + Browse all pricing plans	Not Available
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 494 reviews)	4 (based on 13 reviews)	3.9 (based on 239 reviews)
Rating Distribution	Excellent 235 Very Good 53 Good 2 Poor 0 Terible 19	Excellent 88 Very Good 66 Good 12 Poor 4 Terible 0	Excellent 178 Very Good 78 Good 28 Poor 3 Terible 5
Expert's Review generated by AI	CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for ...Read more	Freshworks offers a suite of customer engagement tools that are greatly appreciated by users for their seamless integration and unified platform, which simplifies workflows and enhances ...Read more	No Expert ai Review available for the product
Pros and Cons	Excellent call quality and clarity, enhancing communication experience. User-friendly interface and easy setup process for quick deployment. Good customer support with prompt issue resolution. Cloud-based system enabling accessibility from anywhere. Occasional network issues affecting call connection. Dashboard and dialer functionalities may encounter glitches.	Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows. Easy to Use: Users appreciate the simplicity and user-friendliness of Freshworks products, making it accessible for various tasks. Comprehensive Channel Integration: Freshworks solutions facilitate integration across multiple channels like email, telephone, chat, and social media. User-Friendly Interface: Freshworks products have intuitive user interfaces that are easy to navigate and manage. Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support. Limited Marketplace Selection: Users note a limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Customers

Customers	Hubilo Concetto Labs Appknox	Travix Blys Pirate Studios	Drakes organicbasics FastSpeed

Media and Screenshots

Screenshots	3 Screenshots	7 Screenshots	4 Screenshots
Videos	3 Videos	3 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 Dialer360 3.8	Nextiva 4.4 Freshsales 4.6 Zendesk Talk 4.3	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk Contact Center (Formerly Freshcaller) offers Free Trial, but CallHippo does not.

CallHippo is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk Contact Center (Formerly Freshcaller) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for CallHippo Starts at $14/User/Month when Billed Yearly whereas for Freshdesk Contact Center (Formerly Freshcaller) Starts at $15/User/Month when Billed Yearly.

Some top alternatives to CallHippo includes Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk, Call Center Studio, TeleCapture, Vonage Contact Center, RingCentral Contact Center and MyOperator.

Some top alternatives to Freshdesk Contact Center (Formerly Freshcaller) includes Nextiva, Freshsales, Zendesk Talk, TalkDesk, Call Center Studio, Freshdesk, ClickDesk, Desky, Aircall and LeadDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CallHippo vs Freshdesk Contact Center (Formerly Freshcaller) vs Dixa vs Zendesk Support

CallHippo

Freshdesk Contact Center (Formerly Freshcaller)

Dixa

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure