Callcap vs CallView 360 Comparison
Callcap
Starting at $29 /Month
- Large Enterprises
- Medium Business
Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from competitors, provide feedback on ou…
CallView 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…
CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.
SpotSaaS Analysis
CallcapCallView 360
The core difference is that Callcap offers a more general call tracking solution, while CallView 360 specializes in deep integration with Microsoft Dynamics CRM for call centers. Ideal buyers for Callcap are businesses seeking basic call tracking, whereas CallView 360 is tailored for medium to large call centers that utilize Microsoft Dynamics CRM.
- General call tracking solution - Affordable pricing at $29 - Suitable for various business sizes - No specific industry focus - Limited features compared to specialized solutions - Ideal for basic call management needs
- Deep integration with Microsoft Dynamics CRM - Best suited for medium to large call centers - Provides detailed inbound call data - Includes caller ID and call metadata tracking - Focused on enhancing call center operations - Ideal for businesses requiring comprehensive call analytics
Callcap vs CallView 360 — at a glance
| Feature | Callcap | CallView 360 |
|---|---|---|
| Rating | 4.4 / 5 | 4.8 / 5 |
| Reviews | 24 | 4 |
| Starting price | $29 /Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Data residency | US | US |
Key differences between Callcap and CallView 360
- Pricing: Callcap starts at $29 /Month. CallView 360 pricing is not publicly listed.
- User satisfaction: CallView 360 scores higher with a 4.8-star average.
- Deployment: Callcap supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; CallView 360 supports SaaS/Web/Cloud.
Callcap vs CallView 360 — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.
- You operate a medium to large call center using Microsoft Dynamics CRM.
- You require detailed inbound call data including caller ID and call metadata.
- You need accurate call detection powered by acoustical analysis algorithms.
- Your organization does not use Microsoft Dynamics CRM as your CRM platform.
- You are a small business without dedicated call center infrastructure or technical resources.
Callcap typically suits Large Enterprises and Medium Business. CallView 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from ... Read More about Callcap | CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360 |
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Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
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Compare Callcap and CallView 360 on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🇺🇸 US | 🇺🇸 US |
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Callcap User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 2 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  1 Videos |  1 Videos |
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Top Alternatives to Callcap and CallView 360 in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Callcap or CallView 360?
- CallView 360 edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Callcap and CallView 360 offer a free trial?
- Neither Callcap nor CallView 360 currently lists a free trial.
- What is the starting price of Callcap vs CallView 360?
- Callcap starts at $29 /Month. CallView 360 starts at Contact for pricing.
- What are the top alternatives to Callcap?
- Top alternatives to Callcap include Calltracks, CallView 360, calltrak, TeleCapture, Call Tracking Pro.
- What are the top alternatives to CallView 360?
- Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.