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Compare Call Tracking vs Gong

Call Tracking - Conversation Intelligence Software
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Gong - Conversation Intelligence Software
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Overview

Description

Introducing Call Tracking – a must-have tool for your digital strategy. This innovative software helps you optimize investments, create target audiences, segment data, and customize the ... Read More

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

Features

Total Features

16 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          2554

          Very Good

          294

          Good

          23

          Poor

          1

          Terible

          5

          Expert's Review generated by AI

          Call Tracking is a robust analytics-driven solution that adds a layer of intelligence to phone-based marketing strategies. As a software reviewer, I appreciate its laser-focused approach to ...Read more

          Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that ...Read more

          Pros and Cons
          • Call Tracking allows marketers to assign unique phone numbers to each campaign or client, enabling crystal-clear attribution of leads and conversions to specific marketing channels.

          • With data-driven insights from call activities, businesses can better segment their audiences and tailor communications more effectively based on behavioral patterns and customer journeys.

          • The software’s intelligence layer empowers marketing teams to refine their strategies continuously, ensuring that budgets are allocated to the most impactful campaigns.

          • Call Tracking facilitates a personalized customer experience by analyzing interaction trends and preferences, leading to more meaningful engagements.

          • The platform focuses heavily on voice data and lacks tools like chat support, document sharing, or multi-channel scheduling, which may limit use cases in broader customer engagement.

          • To get the most out of Call Tracking, integration with CRM or analytics platforms is necessary, which may require technical effort and added cost.

          • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

          • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

          • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

          • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

          • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

          • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Vodafone

          Vodafone

          AEGON

          AEGON

          orange

          orange

          Shopify

          Shopify

          Dropbox

          Dropbox

          ADP

          ADP

          Media and Screenshots

          Screenshots
          Call Tracking

          6 Screenshots

          Accounts

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Call Tracking nor Gong offers a free trial.

          Call Tracking is designed for Large Enterprises, Medium Business and Small Business.

          Gong is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Call Tracking and Gong are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Call Tracking includes CallRail, ResponseTap, calltrak, Call iQ, Call Sumo, Callision, Refract, Convin and Avoma.

          Some top alternatives to Gong includes SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab, ZoomInfo Chat, Chorus, Convin and Zipteams.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].