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Compare Bright Pattern vs contactSPACE vs Nextiva

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Overview

Description

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $105
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.2/10

8.8/10

User Ratings

4.5

(79)

4.5

(1)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $105
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          80

          Very Good

          8

          Good

          6

          Poor

          1

          Terible

          0

          Excellent

          1

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • User-friendly program with easy setup and quick issue resolution by the support team.

          • Excellent support during and post-implementation, with a high level of investment and attention to detail.

          • Fantastic call center telephony system with a variety of options for managing customer contacts.

          • Great automation potential in voice and chat scenarios, offering high flexibility and control.

          • Limited integrations and customizations, making it complex for newcomers without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Hitachi

          Hitachi

          Canary

          Canary

          melco

          melco

          Skills Certified

          Skills Certified

          Ourtel

          Ourtel

          MonDial

          MonDial

          Media and Screenshots

          Screenshots
          Agent Desktop

          1 Screenshots

          contactSPACE screenshot 1

          9 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Bright Pattern nor contactSPACE offers a free trial.

          Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

          contactSPACE is designed for Individuals, Medium Business and Small Business.

          The starting price of contactSPACE begins at $105/User/Month, while pricing details for Bright Pattern are unavailable.

          Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

          Some top alternatives to contactSPACE includes Nextiva, TalkDesk, XCALLY, Dialer360, uContact, HoduCC, Call Center Studio, Dialpad Contact Center, Vonage Contact Center and RingCentral Contact Center.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].