Compare BoldDesk vs EngageBay Helpdesk System vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BoldDesk Get Quote Get Quote	EngageBay Helpdesk System Get Quote Get Quote

Overview
Affiliate Disclosure

Description	BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More	EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident ... Read More
Entry Level Pricing	Starts from $8 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	8.7/10	8.1/10
User Ratings
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	15 Features	13 Features
Unique Features
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Pricing

Pricing Option
Starting From	$8 , Billed Yearly	Not Available
Pricing Plans	Standard (Agent Based) Get Started Email ticketing Knowledge base Ticket auto assignment Show more + Growth (Agent Based) Get Started Includes features of Starter plan, plus Ticket event and time trigger rules CSAT surveys Show more + Enterprise (Agent Based) Get Started Includes features of Growth plan, plus Multi-brand help desk Multi-brand knowledge base Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	No reviews available for the product
Rating Distribution	No reviews available for the product	No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product

Customers

Customers	IBM Intel Siemens	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

BoldDesk offers Free Trial, but EngageBay Helpdesk System does not.

BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

EngageBay Helpdesk System is designed for Large Enterprises, Medium Business and Small Business.

The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for EngageBay Helpdesk System are unavailable.

Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

Some top alternatives to EngageBay Helpdesk System includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, Help Desk Premier and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BoldDesk vs EngageBay Helpdesk System vs Zendesk Support vs Zoho Desk

BoldDesk

EngageBay Helpdesk System

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure