BigPanda vs Keep Comparison
BigPanda
Starting at Contact for pricing
- Large Enterprises
- Medium Business
BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace viol…
Keep
Starting at $199.00 per month
- Large Enterprises
- Small Business
Introducing Keep - your ultimate solution for efficient end-to-end processes. Say goodbye to complex alert management and manual workflows with Keep, the cutting-edge open-source platform that revolutionizes operations.…
BigPanda leads on user satisfaction with a 4.0-star rating across 90 reviews.
BigPanda vs Keep — at a glance
| Feature | BigPanda | Keep |
|---|---|---|
| Rating | 4.0 / 5 | — |
| Reviews | 90 | — |
| Starting price | Contact for pricing | $199.00 per month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud | Browser Based (Cloud) |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, GDPR, ISO 27001 | — |
| Data residency | Global | US |
Key differences between BigPanda and Keep
- Pricing: Keep starts at $199.00 per month. BigPanda pricing is not publicly listed.
- Deployment: BigPanda supports SaaS/Web/Cloud; Keep supports Browser Based (Cloud).
BigPanda vs Keep — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for IT teams needing fast, collaborative critical incident management.
- You require strong alert correlation to quickly identify root causes.
- Your teams need a unified platform for cross-team incident escalation.
- You are a medium or large enterprise with flexible, configurable workflows.
- You need extensive report customization and calendar integrations.
- You want a simple, out-of-the-box solution with minimal learning curve.
Large Enterprises, Small Business, Medium Business
BigPanda typically suits Large Enterprises and Medium Business. Keep tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More about BigPanda | Introducing Keep - your ultimate solution for efficient end-to-end processes. Say goodbye to complex alert management and manual workflows with Keep, the cutting-edge open-source platform ... Read More about Keep |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.5/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Keep has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do BigPanda and Keep Compare on Features?
Total Features | 6 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BigPanda and Keep on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
BigPanda User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights BigPanda's effective alert correlation and incident management, though some users note areas for improvement in customization and usability. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
| No pros or cons available for this product |
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Rise Broadband  TiVo  Autodesk | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos | No videos available. |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BigPanda or Keep?
- BigPanda edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BigPanda and Keep offer a free trial?
- Neither BigPanda nor Keep currently lists a free trial.
- What is the starting price of BigPanda vs Keep?
- BigPanda starts at Contact for pricing. Keep starts at $199.00 per month.
- What are the top alternatives to BigPanda?
- Top alternatives to BigPanda include Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps.
- What are the top alternatives to Keep?
- Top alternatives to Keep include Cronping, Moogsoft, AlertOps, PagerDuty, TaskCall.