Bigin by Zoho CRM vs SugarCRM Comparison
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
SugarCRM
Starting at Contact for pricing
- Free Trial
- Freelancers
- Large Enterprises
SugarCRM is a CRM (Customer Relationship Management) open source system, which helps businesses and users track leads and prospects, manage their sales pipeline, organize marketing campaigns and activities, send bulk ema…
Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.
Bigin by Zoho CRM vs SugarCRM — at a glance
| Feature | Bigin by Zoho CRM | SugarCRM |
|---|---|---|
| Rating | 4.3 / 5 | 3.9 / 5 |
| Reviews | 119 | 1,139 |
| Starting price | $7 /User/Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Small Business | Freelancers, Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | — |
| Data residency | Global | — |
Key differences between Bigin by Zoho CRM and SugarCRM
- Pricing: Bigin by Zoho CRM starts at $7 /User/Month. SugarCRM pricing is not publicly listed.
- Target audience: Bigin by Zoho CRM is built for Small Business, while SugarCRM targets Freelancers and Large Enterprises.
- User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
- Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SugarCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Bigin by Zoho CRM vs SugarCRM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Small Business
Freelancers, Large Enterprises, Medium Business
Bigin by Zoho CRM typically suits Small Business. SugarCRM tends to fit Freelancers and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM | SugarCRM is a CRM (Customer Relationship Management) open source system, which helps businesses and users track leads and prospects, manage their sales pipeline, organize marketing ... Read More about SugarCRM |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help |
Software Demo
Demo |
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How do Bigin by Zoho CRM and SugarCRM Compare on Features?
Total Features | 10 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Bigin by Zoho CRM and SugarCRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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Data Residency | 🌐 Global | — |
Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 297 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Tyson  Materion  Sennheiser |
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Media and Screenshots
Screenshots |  1 Screenshots |  2 Screenshots |
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Videos |  2 Videos |  2 Videos |
Top Alternatives to Bigin by Zoho CRM and SugarCRM in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bigin by Zoho CRM or SugarCRM?
- Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bigin by Zoho CRM and SugarCRM offer a free trial?
- Yes, both Bigin by Zoho CRM and SugarCRM offer a free trial.
- What is the starting price of Bigin by Zoho CRM vs SugarCRM?
- Bigin by Zoho CRM starts at $7 /User/Month. SugarCRM starts at Contact for pricing.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
- What are the top alternatives to SugarCRM?
- Top alternatives to SugarCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Streak, Salesforce.