Bigin by Zoho CRM vs Capsule Comparison
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Capsule
Starting at $18 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box integrations and data-driven e…
Capsule leads on user satisfaction with a 4.5-star rating across 142 reviews.
Bigin by Zoho CRM vs Capsule — at a glance
| Feature | Bigin by Zoho CRM | Capsule |
|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 |
| Reviews | 119 | 142 |
| Starting price | $7 /User/Month | $18 /user/month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | Global | — |
Key differences between Bigin by Zoho CRM and Capsule
- Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Capsule starts at $18 /user/month.
- Target audience: Bigin by Zoho CRM is built for Small Business, while Capsule targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Capsule scores higher with a 4.5-star average.
- Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Capsule supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Bigin by Zoho CRM vs Capsule — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Bigin by Zoho CRM typically suits Small Business. Capsule tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM | Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box ... Read More about Capsule |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
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Software Demo
Demo |
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How do Bigin by Zoho CRM and Capsule Compare on Features?
Total Features | 10 Features | 30 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Bigin by Zoho CRM and Capsule on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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Data Residency | 🌐 Global | — |
Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 278 reviews, with consistently positive feedback. |
Pros and Cons |
| No pros or cons available for this product |
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Hyperact  Family Wise LTD  Fuzzy Labs |
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Media and Screenshots
Screenshots |  1 Screenshots |  5 Screenshots |
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Videos |  2 Videos |  3 Videos |
Top Alternatives to Bigin by Zoho CRM and Capsule in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bigin by Zoho CRM or Capsule?
- Capsule edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bigin by Zoho CRM and Capsule offer a free trial?
- Yes, both Bigin by Zoho CRM and Capsule offer a free trial.
- What is the starting price of Bigin by Zoho CRM vs Capsule?
- Bigin by Zoho CRM starts at $7 /User/Month. Capsule starts at $18 /user/month.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
- What are the top alternatives to Capsule?
- Top alternatives to Capsule include Bigin by Zoho CRM, Freshsales, Salesforce, Streak, OnePageCRM.