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Compare Back vs Symantec ServiceDesk

Back - Service Desk Software
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Overview

Description

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

Free Trial Availability
  • No free trial
User Ratings
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Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      Pricing Pageback pricing

      Pricing information not available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      7

      Very Good

      5

      Good

      1

      Poor

      0

      Terible

      2

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      SoundCloud

      SoundCloud

      Netlify

      Netlify

      Statista

      Statista

      No Customers information available.

      Media and Screenshots

      Screenshots
      Back screenshot

      4 Screenshots

      No screenshots available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Back offers Free Trial, but Symantec ServiceDesk does not.

      Back is designed for Large Enterprises, Medium Business and Small Business.

      Symantec ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Back and Symantec ServiceDesk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Back includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Sitehelpdesk, LabiDesk, BoldDesk and Scopedesk.

      Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Milldesk, Sitehelpdesk and BoldDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].