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Back - Service Desk Software

Back Pricing Plans & Top Alternatives in 2026

Efficient support, simplified.

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Trusted by 254,745+ software buyers annually.

Pricing

  • Back offers custom pricing plan

  • Free Trial available

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Back Pricing

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"Integrates with existing tools"

Free Trial

✓ Available

Try it free →

Starting Price

Custom pricing

Pricing Model

Free TrialQuotation Based

No credit card required · Cancel anytime · Free trial included

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Back Pricing Plans Explained

Startup

Individuals & small teams
  • Expert seats : Up to 10

  • Teams : Unlimited

  • Automated events : Unlimited

  • Requests : Unlimited

  • No-code workflows : Pre-built

  • Knowledge automation

  • Approval automation

  • Chatbots Slack, Teams : 1 chatbot

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Enterprise

Large teams & enterprises
  • Expert seats : Flexible

  • Teams : Unlimited

  • Automated events : Unlimited

  • Requests : Unlimited

  • No-code workflows : Pre-built + custom

  • Knowledge automation

  • Approval automation

  • Form automation

Show more +

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Back supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Back's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Back offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Back offers Free Trial, Quotation Based pricing. View all Back pricing plans →

The starting price is not disclosed by Back. You can visit Back pricing page to get the latest pricing.

Back does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Annual billing discounts vary by plan. Visit Back's pricing page to compare monthly vs annual rates.

Most SaaS products including Back allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Back's terms or contact their support team for details.

Back offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

Back Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationBerlin, Germany

Connect with Back

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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