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Appointy vs tawk.to vs ZoomInfo Chat Comparison

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Appointy

4.7(27 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Appointy is an appointment scheduling platform for service businesses — salons, clinics, fitness studios, and consultants — that manage bookings across multiple staff members and locations. It handles online booking, SMS…

tawk.to

3.9(233 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply s…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Appointy leads on user satisfaction with a 4.7-star rating across 27 reviews.

Appointy vs tawk.to vs ZoomInfo Chat — at a glance

FeatureAppointytawk.toZoomInfo Chat
Rating4.7 / 53.9 / 5
Reviews27233
Starting price$19 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Appointy and tawk.to

  • Pricing: Appointy starts at $19 /Month. tawk.to pricing is not publicly listed.
  • Free trial: Appointy offers a free trial; tawk.to does not.
  • Target audience: Appointy is built for Freelancers / Consultants and Large Enterprises, while tawk.to targets Large Enterprises and Medium Business.
  • User satisfaction: Appointy scores higher with a 4.7-star average.
  • Deployment: Appointy supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; tawk.to supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Appointy vs tawk.to vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Appointy - Appointment Scheduling Software
Talk to an expert
Talk to an expert
tawk.to - Live Chat Software
Talk to an expert
Talk to an expert

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Appointy, tawk.to vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Appointy

Best for small to medium service businesses needing simple, efficient appointment scheduling.

Choose if
  • You run a service-based business, healthcare, or educational institution with up to 500 employees.
  • You want a user-friendly, streamlined scheduling tool with strong customer support.
  • You need efficient integration with other services to support business growth.
Consider alternatives if
  • You require extensive branding customization beyond basic options.
  • You need unlimited free appointments without ads or plan restrictions.

tawk.to

Best free live chat for small to mid-sized businesses needing easy setup.

Choose if
  • You want a no-cost solution with automation and 24/7 support-like features.
  • Your team needs a simple, user-friendly interface for real-time customer engagement.
  • You operate multiple websites and want centralized chat management.
Consider alternatives if
  • Your enterprise requires extensive widget customization to match branding.
  • You need highly reliable, responsive customer support and stable mobile apps.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Appointy: Best for small to medium service businesses needing simple, efficient appointment scheduling. tawk.to: Best free live chat for small to mid-sized businesses needing easy setup.

Description

Appointy is an appointment scheduling platform for service businesses — salons, clinics, fitness studios, and consultants — that manage bookings across multiple staff members and locations. ... Read More about Appointy

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge ... Read More about tawk.to

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.1/10

9.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.69

(27)

3.92

(233)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Appointy, tawk.to and ZoomInfo Chat Compare on Features?

Total Features

12 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Appointy, tawk.to and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Free

          • USD 0.00 per month

          • New Google bookings

          • Website integration

          Show more +

        • Growth

          • USD 19.99 (Billed Annually) per month

          • USD 29.99 per month

          • 1 staff included

          Show more +

        • Professional

          • USD 49.99 (Billed Annually) per month

          • USD 59.99 per month

          • 5 staff included

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Appointy pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Appointy, tawk.to vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Appointy, tawk.to vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Appointy vs tawk.to User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        25

        9

        0

        0

        0

        176

        48

        6

        8

        36

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, users express high satisfaction with Appointy’s ease of use and customer support, despite some concerns about free plan limitations and customization.

        What buyers like

        • Ease of use
        • Customer support
        • Integration capabilities

        Common complaints

        • Limited free plan features
        • Branding customization restrictions

        Buyer sentiment

        Overall positive sentiment highlights ease of use and cost-effectiveness, tempered by concerns over support quality and mobile app stability.

        What buyers like

        • Ease of use
        • Cost-effectiveness
        • Real-time customer engagement

        Common complaints

        • Customer support inconsistency
        • Mobile app stability issues

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly interface that simplifies appointment scheduling

        • Excellent customer support praised by users

        • Efficient integration with various services to support business growth

        • Free plan is limited with ads and appointment caps

        • Customization options, especially branding, are somewhat restricted

        • User-friendly interface with easy setup and customization

        • Real-time customer engagement with automation features

        • Robust free plan including automation bot and 24/7 support-like functionality

        • Inconsistent customer support and refund difficulties

        • Crashing issues reported on Android app

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Appointy, tawk.to, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Appointy, tawk.to and ZoomInfo Chat Customers

        Customers

        Appointy_customers_0

        Appointy_customers_0

        Appointy_customers_1

        Appointy_customers_1

        Appointy_customers_2

        Appointy_customers_2

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dashboard

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        4 Videos

        Alternatives to Appointy, tawk.to, ZoomInfo Chat

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Appointy or tawk.to?
        Appointy edges out the other on user ratings (4.7 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Appointy and tawk.to offer a free trial?
        Appointy offers a free trial. tawk.to does not.
        What is the starting price of Appointy vs tawk.to?
        Appointy starts at $19 /Month. tawk.to starts at Contact for pricing.
        What are the top alternatives to Appointy?
        Top alternatives to Appointy include Acuity Scheduling, Calendly, Scheduly, EasyCalendar, ScheduFlow.
        What are the top alternatives to tawk.to?
        Top alternatives to tawk.to include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp.