9.1
Spot Score
Appointy Review: Is It The Right Appointment Scheduling Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPRStarts from $19 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Appointy
Appointy is an appointment scheduling software widely used by receptionists and front desk staff in small to medium-sized businesses. With a rating of 4.7/5 from 47 user reviews, it is broadly validated, indicating strong user satisfaction and reliability.
The software excels in streamlining appointment systems, offering a user-friendly interface that integrates smooth with various services, which is particularly beneficial for service-based businesses and healthcare providers. Users also commend its excellent customer support, which assists in business growth. However, the free plan is limited, featuring ads and restrictions on the number of appointments, which could be a drawback for some users.
Quick facts about Appointy
What is Appointy?
Appointy emerged as the winner because it focused on what problems the target market had and how it solved those pain points. Appointy is a web-based software. It allows users to schedule appointments with their clients quickly and easily.
Pricing
Starts from $19 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Appointy Software Demo
Appointy was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Appointy
- Use cases
- Service-based businesses, Healthcare providers, Educational institutions
- Team types
- Receptionists and front desk staff, Small business owners
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Appointy
User-friendly interface that simplifies appointment scheduling
Excellent customer support praised by users
Efficient integration with various services to support business growth
Is Appointy right for you?
Best for small to medium service businesses needing simple, efficient appointment scheduling.
Choose Appointy if
- You run a service-based business, healthcare, or educational institution with up to 500 employees.
- You want a user-friendly, streamlined scheduling tool with strong customer support.
- You need efficient integration with other services to support business growth.
Consider alternatives if
- You require extensive branding customization beyond basic options.
- You need unlimited free appointments without ads or plan restrictions.
What buyers should know before shortlisting Appointy
Appointy has proven to be a highly efficient and customizable appointment scheduling software based on the recent user reviews. Users have praised its user-friendly interface, ease of use, and excellent customer service.
The software has been described as a valuable tool for streamlining scheduling processes, helping businesses adapt to changing environments, and facilitating virtual consultations. While most users have highlighted the many benefits of Appointy, there have been subtle mentions of minor drawbacks, such as the potential cost of SMS services and limitations in the free plan.
However, overall, these cons have not overshadowed the overwhelmingly positive feedback from users. Appointy stands out for its flexibility, adaptability, and top-notch support, making it a great choice for businesses looking to improve efficiency and customer experience.
Its ability to cater to diverse scheduling needs and integrate with other platforms makes it a valuable asset for various professions.
Appointy pros and cons
- Appointy pros
User-friendly interface that simplifies appointment scheduling
Excellent customer support praised by users
Efficient integration with various services to support business growth
- Appointy cons
Free plan is limited with ads and appointment caps
Customization options, especially branding, are somewhat restricted
Ready to try it?
Get started with Appointy
Start your free trial — no credit card required.
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Compare Appointy side-by-side with top Appointment Scheduling Software alternatives.
What is the pricing of Appointy?
Appointy Pricing Plans
Free
USD 0.00 per month
New Google bookings
Website integration
Square Payments and Point of Sale
Zapier (Connect with over 1000 apps)
Show more +
Growth
USD 19.99 (Billed Annually) per month
USD 29.99 per month
1 staff included
Unlimited services
Subject to our fair usage policy *
Show more +
Professional
USD 49.99 (Billed Annually) per month
USD 59.99 per month
5 staff included
Staff login
Gift certificates
Show more +
Enterprise
USD 79.99 (Billed Annually) per month
USD 99.99 per month
Multi-location (2 locations included)
SMS text customization
Dedicated relationship manager
Show more +
Appointy reviews and ratings
Buyer sentiment
Overall, users express high satisfaction with Appointy’s ease of use and customer support, despite some concerns about free plan limitations and customization.
What buyers like
- Ease of use
- Customer support
- Integration capabilities
Common complaints
- Limited free plan features
- Branding customization restrictions
What users are saying
DT
Dave T
09/03/20
Very impressed with Appointy
What do you like best? I have been looking to streamline my appointment system and Appointy's software has managed to exceed my expectations. Very ...
Read more
ZT
Zach T
08/29/20
Easy to use and very efficient
What do you like best? I am extremely satisfied with appointy. The software makes it super easy for my clients and myself to use. I especially love ...
Read more
LN
Leah N
08/27/20
Bent over backwards for my use-case
What do you like best? The flexibility of their software and the willingness to adapt it from the top level. Other scheduling software companies I ...
Read more
HS
Helen S
08/27/20
Flexible adaptive scheduling product with excellent customer service support
What do you like best? I chose Appointy because it was the only product that could fit the unique scheduling needs of my business, and be adaptable ...
Read more
EH
Eileen H
08/24/20
This is a great scheduling service. Easy to use, does time zone conversion, integrates easily!
What do you like best? Their support team is the best. They are fast, respond within 5 minutes, are helpful and have all gone above and beyond in ...
Read more
AI
Administrator in Medical Practice
08/22/20
great platform!
What do you like best? the ease of use, the promptness and friendliness of the service desk help What do you dislike? nothing so far, i am ...
Read more
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- A demo or quick answers, your call
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What are the features of Appointy?
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…
Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…
Class scheduling is a software feature that enables educational institutes, such as schools, colleges, and universities, to schedule and man…
Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift cov…
Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their produc…
Meeting Room Booking is a highly efficient feature that allows users to easily schedule and manage meetings or events within an organization…
The process of managing and arranging a company's management staff across several locations, such as multiple franchises or job sites, is kn…
Patients can arrange an appointment by viewing your practice's availability online via online scheduling. This tool allows you to make your…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Reservations is a software feature that allows users to schedule or book appointments, events, or resources in advance. This feature is comm…
The set of actions and methods used by businesses to efficiently assign their resources to jobs, tasks, or projects they need to perform, as…
Appointy security and data handling
Key compliance certifications and security features for IT and security teams evaluating Appointy.
Certifications
Security features
Developer & data
Alternatives to Appointy
Appointy Customers
Appointy Support Options
Frequently Asked Questions About Appointy
Common questions buyers ask before choosing Appointy.
Appointy is a Appointment Scheduling Software. Appointy offers Multi-Location Scheduling, Resource Scheduling, Reservations, Payment Processing, Online Scheduling and many more functionalities.
Appointy is a strong fit if: You run a service-based business, healthcare, or educational institution with up to 500 employees.; You want a user-friendly, streamlined scheduling tool with strong customer support.. Consider alternatives if: You require extensive branding customization beyond basic options.; You need unlimited free appointments without ads or plan restrictions..
Buyers commonly note the following limitations of Appointy: Free plan is limited with ads and appointment caps; Customization options, especially branding, are somewhat restricted; Potential additional costs for SMS notification services.
Some top alternatives to Appointy includes Acuity Scheduling, Calendly, Scheduly, EasyCalendar and Zoho Booking.
Appointy offers Free Trial, Freemium, Subscription pricing models
The starting price of Appointy is $19/Month when Billed Yearly
Ready to try it?
Get started with Appointy
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
