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Appointy vs Chatwoot vs ZoomInfo Chat Comparison

Last updated:

Appointy

4.7(47 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Appointy emerged as the winner because it focused on what problems the target market had and how it solved those pain points. Appointy is a web-based software. It allows users to schedule appointments with their clients…

Chatwoot

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform your customer support game with Chatwoot, a powerful all-in-one solution that can help you boost leads and engage with visitors across multiple social media platforms (including Messenger, WeChat, Email, Whatsa…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Appointy leads on user satisfaction with a 4.7-star rating across 47 reviews.

Appointy vs Chatwoot vs ZoomInfo Chat — at a glance

FeatureAppointyChatwootZoomInfo Chat
Rating4.7 / 5
Reviews47
Starting price$19 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep)OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSUS

Key differences between Appointy and Chatwoot

  • Pricing: Appointy starts at $19 /Month. Chatwoot pricing is not publicly listed.
  • Free trial: Appointy offers a free trial; Chatwoot does not.
  • Target audience: Appointy is built for Freelancers / Consultants and Large Enterprises, while Chatwoot targets Large Enterprises and Medium Business.
  • Deployment: Appointy supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Chatwoot supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare Appointy vs Chatwoot vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Appointy - Appointment Scheduling Software
Talk to an expert
Talk to an expert
Chatwoot - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Appointy

Best for small to medium service businesses needing simple, efficient appointment scheduling.

Choose if
  • You run a service-based business, healthcare, or educational institution with up to 500 employees.
  • You want a user-friendly, streamlined scheduling tool with strong customer support.
  • You need efficient integration with other services to support business growth.
Consider alternatives if
  • You require extensive branding customization beyond basic options.
  • You need unlimited free appointments without ads or plan restrictions.

Chatwoot

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Appointy typically suits Freelancers / Consultants and Large Enterprises. Chatwoot tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Appointy emerged as the winner because it focused on what problems the target market had and how it solved those pain points. Appointy is a web-based software. It allows users to schedule ... Read More about Appointy

Transform your customer support game with Chatwoot, a powerful all-in-one solution that can help you boost leads and engage with visitors across multiple social media platforms (including ... Read More about Chatwoot

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

Not Available

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.7

(47)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Chatwoot has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Appointy, Chatwoot and ZoomInfo Chat Compare on Features?

Total Features

12 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Appointy, Chatwoot and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Free

          • USD 0.00 per month

          • New Google bookings

          • Website integration

          Show more +

        • Growth

          • USD 19.99 (Billed Annually) per month

          • USD 29.99 per month

          • 1 staff included

          Show more +

        • Professional

          • USD 49.99 (Billed Annually) per month

          • USD 59.99 per month

          • 5 staff included

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Appointy pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Appointy vs Chatwoot User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        25

        9

        0

        0

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, users express high satisfaction with Appointy’s ease of use and customer support, despite some concerns about free plan limitations and customization.

        What buyers like

        • Ease of use
        • Customer support
        • Integration capabilities

        Common complaints

        • Limited free plan features
        • Branding customization restrictions

        What buyers like

        • Multi-channel support
        • Real-time reporting
        • Automatic agent assignment

        Common complaints

        • May require technical setup
        • Limited customization options
        • Pricing may be high for small businesses

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly interface that simplifies appointment scheduling

        • Excellent customer support praised by users

        • Efficient integration with various services to support business growth

        • Free plan is limited with ads and appointment caps

        • Customization options, especially branding, are somewhat restricted

        • Supports multiple communication channels

        • Enhances team productivity with real-time reporting

        • User-friendly interface for easy navigation

        • Technical setup may be needed

        • Limited customization options

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Appointy_customers_0

        Appointy_customers_0

        Appointy_customers_1

        Appointy_customers_1

        Appointy_customers_2

        Appointy_customers_2

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Chatwoot screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Appointy or Chatwoot?
        Appointy edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Appointy and Chatwoot offer a free trial?
        Appointy offers a free trial. Chatwoot does not.
        What is the starting price of Appointy vs Chatwoot?
        Appointy starts at $19 /Month. Chatwoot starts at Contact for pricing.
        What are the top alternatives to Appointy?
        Top alternatives to Appointy include Acuity Scheduling, Calendly, Scheduly, EasyCalendar, ScheduFlow.
        What are the top alternatives to Chatwoot?
        Top alternatives to Chatwoot include ZoomInfo Chat, Appointy, Engati, ChatBot, Botsify.

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