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Airtable vs Intercom vs ZoomInfo Chat - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Airtable is a collaborative database with powerful tools for managing projects, visualizing information, and sharing with others. Task lists, calendars, comments, due dates, member ... Read More

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Starts from $59

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

9.5/10

9.8/10

User Ratings

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Software Demo

Demo

How do Airtable, Intercom and ZoomInfo Chat Compare on Features?

Total Features

11 Features

38 Features

Unique Features

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      What Do Airtable, Intercom and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $10 , Billed Yearly
          • $59

          Pricing Plans

          • Free

            • Unlimited bases

            • Up to 5 creators or editors

            • Unlimited commenter & read-only users

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          • Plus

            • Includes features of Free plan, plus

            • 3 extensions per base

            • 3 sync integrations

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          • Pro

            • Includes features of Plus plan, plus

            • 10 extensions per base

            • 7 sync integrations including Jira Cloud

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          • Browse all pricing plans
          • Not Available

          Pricing Page

          airtable pricingintercom pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Airtable vs Intercom User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          1140

          Very Good

          124

          Good

          20

          Poor

          1

          Terible

          3

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Expert's Review generated by AI

          Airtable is a versatile and powerful platform that caters to a wide range of needs, as highlighted by its dedicated user base. Users appreciate its user-friendly interface and flexibility, making ...Read more

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          Pros and Cons

          Pros and Cons of Airtable

          • Provides unmatched flexibility for various tasks, making project management simple and tailored to specific needs.

          • User-friendly interface that is surprising for a digital tool, offering easy customization and different views for enhanced usability.

          • Seamless organization, collaboration, and customization of databases to streamline workflows significantly.

          • Easy to integrate and customize databases, project trackers, and workspaces for efficient data management.

          • Initial setup can be daunting, requiring some support to create customized databases tailored to specific needs.

          • Interface may not always be simple and can be overwhelming for newcomers, particularly during setup and template customization.

          Pros and Cons of Intercom

          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Boiler Room

          Boiler Room

          New York City Ballet

          New York City Ballet

          Outdoor Invoices

          Outdoor Invoices

          No Customers information available.

          Media and Screenshots

          Screenshots

          Task priority

          7 Screenshots

          Ourbound

          4 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Airtable nor Intercom offers a free trial.

          Airtable is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Airtable Starts at $10/User/Month when Billed Yearly whereas for Intercom Starts at $59/Month.

          Some top alternatives to Airtable includes Trello, Smartsheet, Asana, CollaborateCloud, ClickUp, DoSheets, Lark, Google Workspace, Google Sheets and Notion.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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