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Access People HR vs HaloITSM Comparison

Last updated:

Access People HR

4.0(271 reviews)

Starting at $2.41 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Access PeopleHR is a cloud-based HR and payroll software platform designed for UK businesses of all sizes, from startups to large enterprises. Built for HR professionals, operations teams, and people managers, the platfo…

HaloITSM

4.6(83 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise ticke…

HaloITSM leads on user satisfaction with a 4.6-star rating across 83 reviews.

Access People HR vs HaloITSM — at a glance

FeatureAccess People HRHaloITSM
Rating4.0 / 54.6 / 5
Reviews27183
Starting price$2.41 /user/monthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHR SoftwareService Desk Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, GDPRGDPR
Data residencyUKUS

Key differences between Access People HR and HaloITSM

  • Pricing: Access People HR starts at $2.41 /user/month. HaloITSM pricing is not publicly listed.
  • User satisfaction: HaloITSM scores higher with a 4.6-star average.
  • Deployment: Access People HR supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; HaloITSM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Access People HR vs HaloITSM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most HR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Access People HR - HR Software
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HaloITSM - Service Desk Software
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Biggest differences

Start here before you go deeper into features.

Access People HR

Best for

Large Enterprises, Medium Business, Small Business

HaloITSM

Best for mid-sized IT teams needing customizable, branded IT service management.

Choose if
  • You require a white-label ITSM platform to enhance your brand visibility.
  • Your team needs flexible, configurable workflows and dashboards tailored to business needs.
  • You want seamless integration with Office 365 and Active Directory for enterprise environments.
Consider alternatives if
  • You need extensive, comprehensive cloud-based ITSM functionality beyond current offerings.
  • You prefer a simple, out-of-the-box ITSM solution with minimal customization and complexity.

Access People HR typically suits Large Enterprises and Medium Business. HaloITSM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Access PeopleHR is a cloud-based HR and payroll software platform designed for UK businesses of all sizes, from startups to large enterprises. Built for HR professionals, operations teams, ... Read More about Access People HR

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More about HaloITSM

Entry Level Pricing

  • Starts from $2.41 , monthly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.6

(83)

Best Company Size

50–500 employees
50-500 employees501-5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Access People HR

  • All-In-One HR Solution for Workforce Management: Access People HR combines a wide range of HR services, including HR essentials, outsourced payroll, and performance review solutions, into one unified platform. This enables businesses to manage their entire workforce in a centralized, easy-to-use system.
  • Comprehensive HR Management with Cloud-Based Storage: Access People HR simplifies employee management by providing a secure, cloud-based platform to store and organize all HR-related data. This eliminates the need for paper-based records, offering HR teams an efficient and streamlined solution to manage employee information.
  • Enhanced Automation of HR Tasks: With features like automated performance reviews, applicant tracking, and self-service HR, Access People HR automates routine tasks, saving time and reducing administrative burden. This allows HR teams to focus on more strategic initiatives while increasing overall efficiency.

HaloITSM

  • Streamlined IT Service Management: With HaloITSM, we simplify your IT service processes, enabling teams to deliver faster and more efficient support. Managers will appreciate how easy it becomes to track requests and manage workflows.
  • Enhanced User Experience: Our intuitive interface ensures that both administrators and end-users can navigate the system effortlessly. This leads to quicker resolution times and higher satisfaction rates among your users.
  • Customizable Solutions: HaloITSM allows you to tailor workflows and dashboards to fit your unique organizational needs. Executives will find this flexibility invaluable for aligning IT services with business objectives.
Best fit

Best fit

Access People HR

  • 50–500 employees
  • SMEs in professional services, retail, healthcare, education, and non-profits.
  • HR Directors, People Operations Managers, Talent Managers, Payroll Specialists, and CFOs

HaloITSM

  • 50 to 5,000 employees
  • IT Services, Healthcare, Education, Telecommunications, and Finance
  • IT Managers, Service Desk Analysts, System Administrators, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Access People HR

  • Some users find Access People HR less scalable for larger or rapidly growing businesses. As their headcount and HR complexity increase, they seek platforms that can flexibly handle more employees, multiple locations, and diverse compliance requirements.
  • Companies with unique or complex HR workflows often look for alternatives offering greater customization. Access People HR’s more standardized approach can feel restrictive for businesses needing tailored approval processes, onboarding sequences, or review cycles.
  • Integration challenges lead some organizations to explore other platforms. When seamless connectivity with specific payroll, benefits providers, or productivity software is critical, broader integration ecosystems become a deciding factor.

HaloITSM

  • Users may seek alternatives to HaloITSM due to budget constraints, as some organizations find more cost-effective solutions that still meet their IT service management needs without compromising on essential features.
  • Companies experiencing rapid growth or changes in their IT infrastructure might look for more scalable solutions, ensuring that their ITSM tools can evolve alongside their business requirements and support increased complexity.
  • Organizations with specific compliance or industry standards may find that HaloITSM does not fully align with their regulatory needs, prompting them to explore alternatives that offer better customization for compliance requirements.

Software Demo

Demo

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How do Access People HR and HaloITSM Compare on Features?

Total Features

14 Features

0 Features

Unique Features

No unique features

No features

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Compare Access People HR and HaloITSM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2.41 , monthly
      • Not Available

      Pricing Plans

      • Professional

        $2.41

        /user/month

        • Secure Single Sign-On

        • Custom Branding

        • 3rd Party Integrations

        Show more +

      • Enterprise

        $15

        /user/month

        • Everything in Professional

        • Recruitment and Applicant Tracking

        • Video Recruiting

        Show more +

      • Elite

        $4.81

        /user/month

        • Everything in Enterprise

        • Custom Automated Workflows with Ripple™

        • Infograph Designer

        Show more +

      • Not Available

      Pricing Page

      Access People HR pricing
      HaloITSM pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇬🇧 UK
      🇺🇸 US

      Access People HR User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      334

      45

      10

      15

      98

      16

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 502 reviews, with strong overall satisfaction.

      What buyers like

      • Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
      • Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
      • The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.

      Common complaints

      • Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
      • Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
      • The system's complexity can overwhelm new users or those trying to implement changes without sufficient guidance.

      Buyer sentiment

      Overall positive sentiment highlights HaloITSM's modern design, ease of use, and responsive support, with minor concerns about complexity and cloud feature limitations.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Customizability

      Common complaints

      • Complexity in setup and navigation
      • Limited cloud functionality

      Pros and Cons

      • Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.

      • Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.

      • The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.

      • Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.

      • Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.

      • Modern and intuitive user interface that is easy to navigate

      • Excellent technical support with responsiveness to user feedback

      • Customizable workflows and dashboards tailored to business needs

      • Some settings are difficult to locate due to high customization levels

      • Limited documentation for certain features requiring frequent support engagement

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Ascot

      Ascot

      Royal Air Force Museum

      Royal Air Force Museum

      Kuoni

      Kuoni

      NHS

      NHS

      Siemens

      Siemens

      AkzoNobel

      AkzoNobel

      Media and Screenshots

      Screenshots

      Access People HR

      4 Screenshots

      Self Service Portal screenshot

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Access People HR and HaloITSM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Access People HR or HaloITSM?
      HaloITSM edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Access People HR and HaloITSM offer a free trial?
      Yes, both Access People HR and HaloITSM offer a free trial.
      What is the starting price of Access People HR vs HaloITSM?
      Access People HR starts at $2.41 /user/month. HaloITSM starts at Contact for pricing.
      What are the top alternatives to Access People HR?
      Top alternatives to Access People HR include Hibob HRIS, Oyster, Paychex Flex, Paycor, BambooHR.
      What are the top alternatives to HaloITSM?
      Top alternatives to HaloITSM include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk.

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