Which is better, 3CX or ipSCAPE?

ipSCAPE edges out 3CX based on user ratings across 27 reviews. That said, the best pick depends on your workflow — 3CX may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between 3CX and ipSCAPE?

Key differences between 3CX and ipSCAPE include pricing (3CX starts at $175 vs ipSCAPE at undisclosed). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both 3CX and ipSCAPE offer a Free trial?

Neither 3CX nor ipSCAPE offers a free trial.

Who are the typical users of 3CX?

3CX is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of ipSCAPE?

ipSCAPE is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of 3CX and ipSCAPE?

The starting price of 3CX is $175/Year. Pricing for ipSCAPE is unavailable.

What are the best alternatives to 3CX?

Some top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.

What are the best alternatives to ipSCAPE?

Some top alternatives to ipSCAPE include FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center.

3CX vs ipSCAPE Comparison

Last updated: May 18, 2026

3CX

4.6(349 reviews)

Starting at $175 /Year

Large Enterprises
Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

View Pricing Read Reviews

ipSCAPE

4.8(27 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized comm…

View Pricing Read Reviews

ipSCAPE leads on user satisfaction with a 4.8-star rating across 27 reviews.

3CX vs ipSCAPE — at a glance

Feature	3CX	ipSCAPE
Rating	4.6 / 5	4.8 / 5
Reviews	349	27
Starting price	$175 /Year	Contact for pricing
Free trial	No	No
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business
Category	Contact Center Operations Software	Contact Center Operations Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud
API	—	Available
Support modes	—	24/7 (Live rep), Online
Certifications	GDPR	—
Data residency	Global	Global

Key differences between 3CX and ipSCAPE

Pricing: 3CX starts at $175 /Year. ipSCAPE pricing is not publicly listed.
User satisfaction: ipSCAPE scores higher with a 4.8-star average.
Deployment: 3CX supports SaaS/Web/Cloud; ipSCAPE supports SaaS/Web/Cloud.

3CX vs ipSCAPE — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	3CX (350) Talk to an expert Talk to an expert	ipSCAPE (27) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if

You need a hybrid deployment option combining cloud and on-premise setups.
Your team values an intuitive interface with advanced softphone capabilities.
You operate a small to medium-sized customer support, sales, or IT helpdesk center.

Consider alternatives if

Your organization requires highly customized, enterprise-level telephony integrations.
You lack readiness for cloud or on-premise infrastructure deployment.

ipSCAPE

Best for

Large Enterprises, Medium Business, Small Business

3CX typically suits Large Enterprises and Medium Business. ipSCAPE tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX	Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to ... Read More about ipSCAPE
Entry Level Pricing	Starts from $175	Not Available
Free Trial Availability	No free trial	No free trial
User Ratings Based on verified Spotsaas reviews	4.63 (349)	4.8 (27)
Best Company Size	Small BusinessMedium Business	—
	Get pricing help	Get pricing help

Software Demo

Demo	3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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How do 3CX and ipSCAPE Compare on Features?

Total Features	5 Features	5 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare 3CX and ipSCAPE on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$175	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

GDPR	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🌐 Global	🌐 Global

3CX User Reviews & Rating Comparison

User Ratings	4.63 (based on 349 reviews)	4.8 (based on 27 reviews)
Rating Distribution	277 59 10 2 2	23 4 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like Ease of use Deployment flexibility Multi-platform support Common complaints Pricing transparency Feature depth	Buyer sentiment Buyer sentiment is very strong across 27 reviews, with consistently positive feedback. What buyers like Provides accurate time tracking, helping in call management and handling. Easy to log in and access, making it user-friendly. Allows monitoring of call activities and agents' performance for evaluation and improvement. Common complaints Occasional errors and latency issues may occur, affecting usability. System crashes or errors leading to interruptions in service. Limited visibility on certain metrics like wrapping time or hold duration.
Pros and Cons	Cloud-based deployment with on-premise option Intuitive user interface with cutting edge softphones Strong multi-platform user experience Lack of publicly available pricing details Potential complexity in setup for non-technical users	Offers a comprehensive suite of communication tools. Automates processes to improve efficiency. Real-time performance monitoring enhances decision-making. May be overwhelming for smaller operations. Requires a reliable internet connection.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Healius Laithwaite’s Wine Compare Club

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	No videos available.	2 Videos

Top Alternatives to 3CX and ipSCAPE in 2026

Alternatives	uContact 4.71 Call Center Studio 4.93 RingCentral Office 3.76	FIVE CRM 4.75 uContact 4.71 Call Center Studio 4.93

Frequently asked questions

Which is better, 3CX or ipSCAPE?: ipSCAPE edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do 3CX and ipSCAPE offer a free trial?: Neither 3CX nor ipSCAPE currently lists a free trial.
What is the starting price of 3CX vs ipSCAPE?: 3CX starts at $175 /Year. ipSCAPE starts at Contact for pricing.
What are the top alternatives to 3CX?: Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.
What are the top alternatives to ipSCAPE?: Top alternatives to ipSCAPE include FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center.

3CX vs ipSCAPE Comparison

3CX

ipSCAPE

3CX vs ipSCAPE — at a glance

Key differences between 3CX and ipSCAPE

3CX vs ipSCAPE — find the better fit before you commit.

3CX

ipSCAPE

Download this 3CX vs ipSCAPE comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do 3CX and ipSCAPE Compare on Features?

Compare 3CX and ipSCAPE on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

3CX User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to 3CX and ipSCAPE in 2026

Related Blogs and Articles for Contact Center Operations Software

Frequently asked questions