NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

360dialog vs SyncMate vs Bigin by Zoho CRM Comparison

Last updated:

360dialog

4.3(25 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

360dialog is a WhatsApp Business API platform for marketing and customer support teams that want to run messaging campaigns or automate interactions through WhatsApp at scale. It acts as a verified WhatsApp partner for A…

SyncMate

5.0(1 reviews)

Starting at $8.00 per month

  • Free Trial
  • Large Enterprises
  • Small Business

SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the sophistication of Hubspot without ever nee…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

SyncMate leads on user satisfaction with a 5.0-star rating across 1 reviews.

360dialog vs SyncMate vs Bigin by Zoho CRM — at a glance

Feature360dialogSyncMateBigin by Zoho CRM
Rating4.3 / 55.0 / 54.6 / 5
Reviews251243
Starting priceContact for pricing$8.00 per month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium BusinessSmall Business
CategoryConversational Marketing SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUSGlobal

Key differences between 360dialog and SyncMate

  • Pricing: SyncMate starts at $8.00 per month. 360dialog pricing is not publicly listed.
  • User satisfaction: SyncMate scores higher with a 5.0-star average.
  • Deployment: 360dialog supports SaaS/Web/Cloud; SyncMate supports Browser Based (Cloud).

Compare 360dialog vs SyncMate vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversational Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

360dialog - Conversational Marketing Software
Talk to an expert
Talk to an expert
SyncMate
Talk to an expert
Talk to an expert

Free PDF comparison

Download this 360dialog vs SyncMate vs Bigin by Zoho CRM comparison

Get the full side-by-side as a PDF — these picks plus the top Conversational Marketing Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

360dialog

Best for small to medium businesses focused on WhatsApp conversational marketing.

Choose if
  • You need a simple, streamlined WhatsApp marketing and engagement tool.
  • Your team values ease of use and quick onboarding with a free trial.
  • You want a solution tailored for marketing, sales, and customer support teams.
Consider alternatives if
  • Your business requires extensive customization beyond basic conversational marketing.
  • You need transparent, detailed pricing information upfront for budgeting.

SyncMate

Best for

Large Enterprises, Small Business, Medium Business

Bigin by Zoho CRM

Best for

Small Business

360dialog typically suits Large Enterprises and Medium Business. SyncMate tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

360dialog is a WhatsApp Business API platform for marketing and customer support teams that want to run messaging campaigns or automate interactions through WhatsApp at scale. It acts as a ... Read More about 360dialog

SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the ... Read More about SyncMate

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $8.00 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

Not Available

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.26

(25)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SyncMate has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do 360dialog, SyncMate and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare 360dialog, SyncMate and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $8.00 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          $10.00

          per month

          • Single user

          • Unlimited Contacts

          • Unlimited Deals

          Show more +

        • Basic

          $25.00

          per month

          • Maximum 5 users

          • Unlimited Contacts

          • Unlimited Deals

          Show more +

        • Premium

          $45.00

          per month

          • Maximum 30 users

          • Unlimited Contact

          • Unlimited Deals

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        360dialog pricing
        SyncMate pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        360dialog vs SyncMate User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        20

        1

        1

        0

        7

        1

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users express very positive sentiment but feedback volume is limited.

        What buyers like

        • Ease of use
        • Effective WhatsApp integration
        • Responsive customer support

        Common complaints

        • Limited feature set
        • Unclear pricing

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Syncs multiple platforms
        • User-friendly
        • Convenient communication

        Common complaints

        • Limited to HubSpot integration
        • May require setup
        • Not suitable for non-HubSpot users

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • High user rating indicating satisfaction

        • Availability of free trial to test features

        • Subscription model supports ongoing use

        • Limited publicly available pricing information

        • Lack of detailed feature descriptions

        • Seamless integration with WhatsApp enhances communication.

        • User-friendly interface simplifies client management.

        • Cross-device access ensures convenience for users.

        • Limited to HubSpot users only.

        • May require initial setup for syncing.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used 360dialog, SyncMate, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, 360dialog or SyncMate?
        SyncMate edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do 360dialog and SyncMate offer a free trial?
        Yes, both 360dialog and SyncMate offer a free trial.
        What is the starting price of 360dialog vs SyncMate?
        360dialog starts at Contact for pricing. SyncMate starts at $8.00 per month.
        What are the top alternatives to 360dialog?
        Top alternatives to 360dialog include MessageDesk, Drift, Drift Email, ChatFunnels, Bonzo.
        What are the top alternatives to SyncMate?
        Top alternatives to SyncMate include Bigin by Zoho CRM, WATI, BusinessOnBot, HubSpot Service Hub, SyncApps.