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17hats vs 1CRM vs Bigin by Zoho CRM Comparison

Last updated:

17hats

4.6(230 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Small Business

17hats is the simplest way to manage your freelance business. It is a complete end-to-end business management platform built to handle bookkeeping, project tracking, and human resources -- all with ease. It's easy to use…

1CRM

2.5(80 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced fea…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

17hats leads on user satisfaction with a 4.6-star rating across 230 reviews.

17hats vs 1CRM vs Bigin by Zoho CRM — at a glance

Feature17hats1CRMBigin by Zoho CRM
Rating4.6 / 52.5 / 54.3 / 5
Reviews23080119
Starting priceContact for pricing$13 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forIndividuals, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryBusiness Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobalGlobal

Key differences between 17hats and 1CRM

  • Pricing: 1CRM starts at $13 /User/Month. 17hats pricing is not publicly listed.
  • Target audience: 17hats is built for Individuals and Small Business, while 1CRM targets Freelancers / Consultants and Medium Business.
  • User satisfaction: 17hats scores higher with a 4.6-star average.
  • Deployment: 17hats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare 17hats vs 1CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

17hats
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Talk to an expert
1CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

17hats

Best for freelancers and small businesses needing simple all-in-one management.

Choose if
  • You want to consolidate client management, invoicing, and project tracking in one platform.
  • You prefer a user-friendly tool with minimal setup and helpful onboarding tutorials.
  • You need streamlined workflows and automation for emails, follow-ups, and project timelines.
Consider alternatives if
  • You require advanced invoicing features like adding images or detailed payment statements.
  • You need robust offline reporting or downloadable financial reports for record keeping.

1CRM

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

17hats typically suits Individuals and Small Business. 1CRM tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

17hats is the simplest way to manage your freelance business. It is a complete end-to-end business management platform built to handle bookkeeping, project tracking, and human resources -- ... Read More about 17hats

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. ... Read More about 1CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $13 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

2.5

(80)

Best Company Size

1-10 employees11-50 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do 17hats, 1CRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare 17hats, 1CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $13 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Startup (Cloud Service)

          • Purchase 1-3 Users (Max.)

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Startup Plus (Cloud Service)

          • Purchase 1-10 Users (Max.)

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Professional (Cloud Service)

          • Purchase 1-Unlimited Users

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        17hats pricing
        1CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Multi-Factor Auth (MFA)

        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        17hats vs 1CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        18

        1

        0

        0

        0

        0

        0

        0

        1

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise 17hats for its ease of use, time-saving automation, and consolidation of multiple business tools, though some express frustration with limited mobile functionality and invoicing flexibility.

        What buyers like

        • Ease of use
        • Workflow automation
        • All-in-one platform consolidation

        Common complaints

        • Limited mobile app features
        • Invoicing inflexibility

        Buyer sentiment

        Buyer sentiment is cautious across 2 reviews, with several recurring concerns in feedback.

        What buyers like

        • 1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences.
        • It includes efficient work order management, allowing businesses to easily track tasks and streamline operations.
        • The software provides robust asset management features to help businesses keep track of their physical and digital assets.

        Common complaints

        • The interface may be overwhelming for new users, requiring time to get familiar with all the features.
        • Customization options may not be as flexible as some competitors, restricting tailored use cases.
        • The cost of the software might be a concern for small businesses or those with tight budgets.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Consolidates multiple business management tasks into a single platform, reducing tool sprawl

        • Streamlined workflows and automation for emails, follow-ups, and project timelines save time

        • User-friendly interface with minimal learning curve and helpful onboarding tutorials

        • Mobile app functionality is limited, especially for financial tasks like invoicing and expense tracking

        • Invoicing lacks flexibility, such as inability to add images or send payment due statements

        • Offers both web and desktop access for flexibility.

        • Includes advanced features tailored for various business needs.

        • Strong integration capabilities with telephony systems.

        • Initial setup may require dedicated resources.

        • Some users report a steep learning curve.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Allocloud

        Allocloud

        Hill Street Marketing

        Hill Street Marketing

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Projects

        4 Screenshots

        2 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, 17hats or 1CRM?
        17hats edges out the other on user ratings (4.6 vs 2.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do 17hats and 1CRM offer a free trial?
        Yes, both 17hats and 1CRM offer a free trial.
        What is the starting price of 17hats vs 1CRM?
        17hats starts at Contact for pricing. 1CRM starts at $13 /User/Month.
        What are the top alternatives to 17hats?
        Top alternatives to 17hats include Quickbooks, QuickFile, HoneyBook, Insight Business Management, QuickBooks Payroll.
        What are the top alternatives to 1CRM?
        Top alternatives to 1CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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