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13chats vs ArrowChat vs ZoomInfo Chat Comparison

Last updated:

13chats

4.5(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

ArrowChat

3.7(10 reviews)

Starting at $45 one-time

  • Large Enterprises
  • Medium Business

Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this live chat software allows your u…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

13chats leads on user satisfaction with a 4.5-star rating across 4 reviews.

13chats vs ArrowChat vs ZoomInfo Chat — at a glance

Feature13chatsArrowChatZoomInfo Chat
Rating4.5 / 53.7 / 5
Reviews410
Starting price$13 /Month$45 one-timeContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalUS

Key differences between 13chats and ArrowChat

  • Pricing: 13chats starts at $13 /Month, while ArrowChat starts at $45 one-time.
  • User satisfaction: 13chats scores higher with a 4.5-star average.
  • Deployment: 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ArrowChat supports SaaS/Web/Cloud.

Compare 13chats vs ArrowChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

13chats - Live Chat Software
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Talk to an expert
ArrowChat - Live Chat Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

13chats

Best for

Large Enterprises, Medium Business, Small Business

ArrowChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

13chats typically suits Large Enterprises and Medium Business. ArrowChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this ... Read More about ArrowChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13
  • Starts from $45
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

7.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)

3.7

(10)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ArrowChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do 13chats, ArrowChat and ZoomInfo Chat Compare on Features?

Total Features

7 Features

4 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare 13chats, ArrowChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13
        • $45
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        13chats pricing
        ArrowChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        13chats vs ArrowChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        4

        0

        0

        0

        0

        4

        4

        1

        0

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Behavior-driven widgets
        • Chat history access
        • Mobile app availability

        Common complaints

        • Limited advanced analytics
        • Customization options may be basic
        • Not suitable for large teams

        Buyer sentiment

        Buyer sentiment is mixed to positive across 10 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Easy installation
        • Self-hosted solution
        • Supports video chat

        Common complaints

        • Limited customization options
        • Requires PHP knowledge
        • No mobile app

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Behavior-driven widgets enhance customer engagement.

        • Mobile app allows for on-the-go management.

        • Visual chatbot constructor simplifies FAQ responses.

        • Advanced analytics may be lacking.

        • Customization options could be limited.

        • Quick and easy setup for websites.

        • Supports both text and video chat functionalities.

        • May require technical knowledge for installation.

        • Limited features compared to more robust platforms.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Marble

        Marble

        Puramida

        Puramida

        Volt

        Volt

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, 13chats or ArrowChat?
        13chats edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do 13chats and ArrowChat offer a free trial?
        Neither 13chats nor ArrowChat currently lists a free trial.
        What is the starting price of 13chats vs ArrowChat?
        13chats starts at $13 /Month. ArrowChat starts at $45 one-time.
        What are the top alternatives to 13chats?
        Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.
        What are the top alternatives to ArrowChat?
        Top alternatives to ArrowChat include ZoomInfo Chat, CometChat, LiveChat, Crisp, MyLiveChat.

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