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Detailed Review of Touchpoint - CRM Software Software 2025

Streamline customer engagement, maximize satisfaction.

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Overview

Features

Pricing

Alternatives

Media

Support

FAQs

What is Touchpoint?

Affiliate Disclosure

Touchpoint is the all-in-one platform to unify and streamline customer engagement from the moment they consider your product to after-sales support. It is designed to meet the needs of small- and medium-sized businesses, equipped with a powerful CRM to manage all customer interactions or requests within a single chat screen. View client details, track interactions or history in real time and pick up customer conversations where the last team member left off. Maximize customer experience, satisfaction,

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Touchpoint software demo

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Touchpoint was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

What are the features of Touchpoint?

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Features Score:

Call Logging

Contact Management

Customer Support

Lead Scoring

List Management

Marketing Automation

Project Management

Referral Tracking

What is the pricing of Touchpoint?

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Free Trial

Not available

Pricing Model

Paid Plans (Subscription )

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Pricing Plans

Touchpoint Serve

$ 39.90 per user per month
Ticketing & shared inboxes
Omnichannel messenger
Live chat widget
Virtual call center

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Touchpoint Sell

$ 39.90 per user per month
Leads & deals
Customizable pipelines
360-degree contact view
Sales automation

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Touchpoint Promote

$ 39.90 per user per month
Email & SMS campaigns
Visual campaign builder
1000+ custom templates
Message personalization

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Explore in-depth pricing

Screenshots of the Touchpoint Pricing Page

Disclaimer: Pricing information for Touchpoint is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Touchpoint

Top Alternatives to Touchpoint in 2025

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SimpleCRM

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Client Book CRM

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SpiceCSM Engagement Suite

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Second CRM

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webCRM

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View all Touchpoint alternatives

Touchpoint Support Options

Customer Service

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Touchpoint is a CRM Software. Touchpoint offers List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management and many more functionalities.

Some top alternatives to Touchpoint includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM and webCRM.

No, Touchpoint doesn't provide API.

No, Touchpoint doesn't provide mobile app.

Touchpoint is located in San Francisco, California

Touchpoint offers Subscription pricing model

We don't have information regarding integrations of the Touchpoint as of now.

The starting price is not disclosed by Touchpoint. You can visit Touchpoint pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].