TherapyNotes Review: Is It The Right Mental Health Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2
HIPAAStarts from $40.00 / month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is TherapyNotes?
TherapyNotes is an EHR platform for behavioral health professionals that handles note-taking, scheduling, and billing in a single system. Its form-based documentation approach speeds up data entry, and a built-in task list automatically assigns clinician reminders for session notes, treatment plan updates, and care coordination steps.
Pricing
Starts from $40.00 / month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Browser Based (Cloud)
Desktop only — no mobile app
TherapyNotes Software Demo
TherapyNotes was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider TherapyNotes
- Use cases
- Behavioral health practices, Mental health clinics, Private therapy practices
- Team types
- Therapists and counselors, Practice managers
- Company size
- Small business, Medium business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose TherapyNotes
Exceptional and patient customer support with knowledgeable representatives
User-friendly and intuitive EHR system that enhances efficiency
Efficient note-taking and billing support tailored for behavioral health
Is TherapyNotes right for you?
Best EHR for behavioral health practices needing efficient note-taking and billing.
Choose TherapyNotes if
- You run a small to medium behavioral health or therapy practice.
- You want a user-friendly, streamlined system focused on mental health workflows.
- You value exceptional, patient customer support with knowledgeable representatives.
Consider alternatives if
- You require extensive customization without onboarding or guided support.
- You need a wide variety of third-party app integrations and marketplace options.
What buyers should know before shortlisting TherapyNotes
TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge.
The stellar customer service receives consistent praise, with representatives like Derek J. and Ivy standing out for their cheerful and helpful demeanor.
Moreover, TherapyNotes offers invaluable support for tasks like billing and record-keeping, easing the workflow for health professionals. The platform's user-friendly interface and helpful tutorials are particularly lauded, making it a go-to choice for many users.
However, some minor concerns about additional forms and certain functionalities have been subtly voiced by a few users. Overall, TherapyNotes proves to be a top-tier EHR system, combining exceptional customer service, intuitive features, and valuable assistance for healthcare practitioners, setting it apart as a must-have solution for practice management.
TherapyNotes pros and cons
- TherapyNotes pros
Exceptional and patient customer support with knowledgeable representatives
User-friendly and intuitive EHR system that enhances efficiency
Efficient note-taking and billing support tailored for behavioral health
- TherapyNotes cons
Customization options can be overwhelming for new users without guidance
Limited variety of apps and connectors in the marketplace
Ready to try it?
Get started with TherapyNotes
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare TherapyNotes side-by-side with top Mental Health Software alternatives.
What is the pricing of TherapyNotes?
TherapyNotes Pricing Plans
Solo
$40.00
per month
1 user
Pricing guarantee
Free client data import from another EMR
Incredible phone and email support
Custom client portal
Show more +
Group
Unlimited non-clinical staff
Pricing guarantee
Free client data import from another EMR
Incredible phone and email support
Custom client portal
Show more +
Enterprise
$59.00
per month
30+ Users
Unlimited non-clinical staff
Includes a designated account manager
Pricing guarantee
Free client data import from another EMR
Show more +
Show more +
TherapyNotes reviews and ratings
Buyer sentiment
Users consistently praise TherapyNotes for its intuitive interface and outstanding customer support, though some find customization and integration options limited.
What buyers like
- Ease of use
- Customer service quality
- Efficient note-taking
Common complaints
- Complexity of customization
- Limited third-party integrations
What users are saying
M
MC
01/17/26
Sets a new bar for customer support
TherapyNotes exceeds my expectations! I'm so glad I switched EHR programs.The program is very user friendly, and they have excellent customer service ...
Read more
AW
Alvin Walker
01/16/26
On Saturdays
On Saturdays, the support staff seemed very busy. I am not computer literate however because I couldn't get thru on the phone, the support team sent ...
Read more
BF
Brenda Franson
01/15/26
Responsive
Responsive. Helpful.
MG
Mabel Gimenez
01/14/26
Great support team
Great support team! I am very grateful for the help Therapy Notes offers!
M
MCS
01/13/26
Excellent customer support
I signed up for the 30-day free trial. The TherapyNotes help desk staff went out of their way to assist me with any questions. Kat also walked me ...
Read more
LH
Lynne Hurlbut
01/13/26
The support was outstanding
The support was outstanding. She walked me through step-by-step what I needed to do and understood exactly what I was looking for when I called. She ...
Read more
- See if TherapyNotes fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of TherapyNotes?
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…
Claims management refers to the process of managing and handling insurance claims from start to finish. This process typically involves reco…
Compliance. It’s a daunting task for most compliance administrators. It’s also one of the most important components as to why you are regula…
Drag and drop allows users to choose an object or a portion of text and move it to the desired location by dragging or "dropping" it. It can…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…
Patient Records Management is a software feature that allows healthcare professionals to manage, organize, and access patient records electr…
Physician management software is a comprehensive tool that helps medical practices and healthcare organizations streamline and improve their…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…
Treatment planning is a crucial aspect of any software that caters to the healthcare industry. It is a comprehensive process that involves t…
TherapyNotes security and data handling
Key compliance certifications and security features for IT and security teams evaluating TherapyNotes.
Certifications
Security features
Developer & data
Alternatives to TherapyNotes
Recommended
Purpose-Built EHR for Therapists ...
Streamline operations and enhance ...
Good
TherapyNotes Support Options
Frequently Asked Questions About TherapyNotes
Common questions buyers ask before choosing TherapyNotes.
TherapyNotes is a Mental Health Software. TherapyNotes offers Appointment Scheduling, Physician Management, Patient Records Management, Multi-Location, Compliance Tracking and many more functionalities.
TherapyNotes is a strong fit if: You run a small to medium behavioral health or therapy practice.; You want a user-friendly, streamlined system focused on mental health workflows.. Consider alternatives if: You require extensive customization without onboarding or guided support.; You need a wide variety of third-party app integrations and marketplace options..
Buyers commonly note the following limitations of TherapyNotes: Customization options can be overwhelming for new users without guidance; Limited variety of apps and connectors in the marketplace; Potential lack of advanced functionalities due to limited integrations.
Some top alternatives to TherapyNotes includes Ensora Mental Health (formerly TheraNest), TheraNest, ICANotes, FitIQ and Soul Architect.
TherapyNotes offers Free Trial, Freemium, Quotation Based, Subscription pricing models
The starting price of TherapyNotes is $40.00/month when Billed Yearly
Ready to try it?
Get started with TherapyNotes
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
