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8.1

Spot Score

SmartTask - Task Management Software

SmartTask Review: Is It The Right Task Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Starts from $5 / User / Month when Billed Yearly, also offers free forever plan

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What is SmartTask?

SmartTask is an incredibly powerful suite of tools designed to help you maximize your team's work potential. With features like task tracking, project management, and a comprehensive CRM, SmartTask simplifies the way your team plans and organizes their initiatives, all while helping you automate workflows and increase productivity. All of this in one platform, for one simple and secure solution designed to exceed your expectations.

Pricing

  • Starts from $5 / User / Month when Billed Yearly

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

SmartTask Software Demo

SmartTask was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider SmartTask

Team types
Large Enterprises, Medium Business

Why teams choose SmartTask

  • Offers a comprehensive suite for project management.

  • User-friendly interface simplifies task organization.

Is SmartTask right for you?

What buyers should know before shortlisting SmartTask

SmartTask has proven itself as a versatile and user-friendly project management tool, earning high praise from users across diverse industries. Its standout feature is the well-rounded functionality that seamlessly integrates project management, CRM, task tracking, and time management into one cohesive platform.

Users particularly appreciate the various customizable views—such as Kanban, list, and Gantt charts—that cater to individual workflow preferences. Its cost-effectiveness adds another dimension of appeal, providing a robust set of features at a very attractive price, making it accessible even for small to medium-sized teams.

Additionally, the platform’s real-time collaboration tools, including task sharing and automated notifications, effectively streamline team communication and accountability. One aspect frequently commended is the exceptional customer support.

Personalized assistance from team members like Dipali and Chandrak is highlighted repeatedly, ensuring a smooth onboarding process and swift resolution of queries. However, a few users noted slight inaccuracies in time-tracking data and some initial difficulties navigating its rich feature set.

These concerns, though minor, suggest there’s room for refinement. Overall, SmartTask is an excellent choice for businesses looking to consolidate tools and improve productivity without breaking the bank.

With its comprehensive features and outstanding support, it continues to be a favored tool among teams aiming to achieve better organization and efficiency.

Pros and cons

SmartTask pros and cons

  • SmartTask pros
  • Offers a comprehensive suite for project management.

  • User-friendly interface simplifies task organization.

  • SmartTask cons
  • May require training for effective use.

  • Limited offline capabilities may hinder access.

64 verified reviews
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Compare SmartTask side-by-side with top Task Management Software alternatives.

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SmartTask reviews and ratings

What buyers like

  • Easy-to-use interface with features suitable for both beginners and advanced users.
  • Comprehensive project management tool combining CRM, task management, and analytics in one platform.
  • Provides flexibility with various visualization options like Kanban, Gantt, and list views.

Common complaints

  • Initial setup or learning curve may be steep for those unfamiliar with its extensive features.
  • Occasional inaccuracy in reports or task logs has been mentioned.
  • Some users feel overwhelmed due to the breadth of features offered without proper guidance.

Rating Distribution

Excellent

(45)

Very Good

(18)

Good

(0)

Poor

(1)

Poor

(0)

What users are saying

SG

Shivbhadrasinh G

02/20/24

3.5 out of 5

"The tool is easy to use but sometimes shows inaccurate results"

What do you like best about SmartTask? Smarttask is easy to use tool. The project manager can check the team members log and keep an eye on their ...

Read more

RC

Richard C

11/20/23

5 out of 5

"SmartTask Holds Your Team Accountable"

What do you like best about SmartTask? I like how tasks are displayed for everyone to view. It really holds my team accountable when everyone has ...

Read more

AJ

Aivaras J

09/16/23

5 out of 5

"Very good tool"

What do you like best about SmartTask? All features are very useful and practical What do you dislike about SmartTask?

AA

Ahmed A

07/31/23

4.5 out of 5

"Smart Task - Advanced User Review"

What do you like best about SmartTask? - Smart Task offers great variety of common and most useful Project Management tools - The pricing of Smart ...

Read more

AB

Ankit B

04/06/23

5 out of 5

"Best Project Management Tool Ever"

What do you like best about SmartTask? SmartTask is the best, most user-friendly, and easy-to-use software to manage your entire work process. A huge ...

Read more

SB

Shilpa B

02/02/23

5 out of 5

"smartTask for easy communication and coordination"

What do you like best about SmartTask? I like that how as an individual organization, we can create our own projects, monitor timelogs and efficient ...

Read more

What are the features of SmartTask?

31%

Feature coverage

9 of 29 tracked features

People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…

A Gantt chart is a method used to show how tasks move over time. A Gantt chart is a helpful tool for indicating what work is scheduled to be…

Percent Complete is a field calculated based on Actual Duration and Duration, and it shows how far the project or tasks have progressed. Whe…

The technique of determining how much progress has been achieved toward the conclusion of an ongoing project is known as progress tracking.…

Recurring task management entails ensuring that the project manager correctly manages recurring tasks (those that occur on a regular basis)…

Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…

Task Scheduling is a software feature that allows users to organize and manage various tasks in an efficient and structured manner. It is an…

The method involves identifying, monitoring, and progressing the work that has to be done during the day is known as task tracking or task m…

The time tracking feature is primarily used by businesses that bill customers based on the time it takes to resolve a problem. Staff can qui…

Security & Compliance

SmartTask security and data handling

Key compliance certifications and security features for IT and security teams evaluating SmartTask.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

SmartTask Support Options

Customer ServiceOnline
LocationCincinnati, Ohio

Frequently Asked Questions About SmartTask

Common questions buyers ask before choosing SmartTask.

SmartTask is a Task Management Software. SmartTask offers Time Tracking, Task Tracking, Task Scheduling, Reporting (Analytics), Recurring Task Management and many more functionalities.

Buyers commonly note the following limitations of SmartTask: May require training for effective use.; Limited offline capabilities may hinder access..

Some top alternatives to SmartTask includes Todoist, Wrike, Smartsheet, TeamGantt and ClickUp.

SmartTask offers Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the SmartTask as of now.

The starting price of SmartTask is $5/User/Month when Billed Yearly

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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