8.1
SpotScore
SmartTask Review: Is It The Right Task Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Add to compare
Starts from $5 / User / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is SmartTask?
SmartTask is an incredibly powerful suite of tools designed to help you maximize your team's work potential. With features like task tracking, project management, and a comprehensive CRM, SmartTask simplifies the way your team plans and organizes their initiatives, all while helping you automate workflows and increase productivity. All of this in one platform, for one simple and secure solution designed to exceed your expectations.
Pricing
Starts from $5 / User / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
SmartTask Software Demo
SmartTask was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SmartTask
- Team types
- Large Enterprises, Medium Business
Why teams choose SmartTask
Offers a comprehensive suite for project management.
User-friendly interface simplifies task organization.
Is SmartTask right for you?
What buyers should know before shortlisting SmartTask
SmartTask combines project management, CRM, task tracking, and time management in a single platform. The interface offers multiple view options—Kanban, list, and Gantt charts—so teams can choose their preferred layout.
Pricing is competitive for the feature set, making it accessible to small and medium-sized teams. Real-time collaboration features like task sharing and automated notifications keep team communication and accountability visible.
Customer support is a strength. Users report quick responses and helpful onboarding assistance.
However, verify time-tracking accuracy in your demo—some users have reported discrepancies in logged hours. The feature density can create a learning curve during initial setup, so plan for onboarding time if your team is new to the platform.
Before shortlisting, confirm that SmartTask's CRM module meets your specific workflow needs, as it functions differently from dedicated CRM tools. Check integration requirements with your existing tools—while SmartTask connects to common platforms, some custom integrations may require additional setup.
Review the pricing structure carefully, as costs scale with team size and feature tier selection.
SmartTask pros and cons
- SmartTask pros
Offers a comprehensive suite for project management.
User-friendly interface simplifies task organization.
- SmartTask cons
May require training for effective use.
Limited offline capabilities may hinder access.
Ready to try it?
Get started with SmartTask
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare SmartTask side-by-side with top Task Management Software alternatives.
What is the pricing of SmartTask?
SmartTask Pricing Plans
Free
Unlimited Tasks
Unlimited Users
Unlimited Projects
Unlimited Contacts
Access to all features
Premium
Milestones & Custom Fields
Project Templates
Portfolios
Time Tracking
Advanced Permissions
Business
All features from Premium Plus,
Timeline View
Advanced Analytics
Workload View
Cost & Billable Rate
Show more +
Enterprise
All features from Business Plan,
Single Sign On (SSO)
Whitelabel
Enterprise API
Dedicated Success Manager
Show more +
Weighing your options?
Not sure if SmartTask fits your budget?
SmartTask reviews and ratings
What buyers like
- Interface with features suitable for both beginners and advanced users.
- Project management tool combining CRM, task management, and analytics in one platform.
- Provides flexibility with various visualization options like Kanban, Gantt, and list views.
Common complaints
- Initial setup or learning curve may be steep for those unfamiliar with its extensive features.
- Occasional inaccuracy in reports or task logs has been mentioned.
- Some users feel overwhelmed due to the breadth of features offered without proper guidance.
What users are saying
SG
Shivbhadrasinh G
02/20/24
"The tool is easy to use but sometimes shows inaccurate results"
What do you like best about SmartTask? Smarttask is easy to use tool. The project manager can check the team members log and keep an eye on their ...
Read more
RC
Richard C
11/20/23
"SmartTask Holds Your Team Accountable"
What do you like best about SmartTask? I like how tasks are displayed for everyone to view. It really holds my team accountable when everyone has ...
Read more
AJ
Aivaras J
09/16/23
"Very good tool"
What do you like best about SmartTask? All features are very useful and practical What do you dislike about SmartTask?
AA
Ahmed A
07/31/23
"Smart Task - Advanced User Review"
What do you like best about SmartTask? - Smart Task offers great variety of common and most useful Project Management tools - The pricing of Smart ...
Read more
AB
Ankit B
04/06/23
"Best Project Management Tool Ever"
What do you like best about SmartTask? SmartTask is the best, most user-friendly, and easy-to-use software to manage your entire work process. A huge ...
Read more
SB
Shilpa B
02/02/23
"smartTask for easy communication and coordination"
What do you like best about SmartTask? I like that how as an individual organization, we can create our own projects, monitor timelogs and efficient ...
Read more
- See if SmartTask fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of SmartTask?
People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…
A Gantt chart is a method used to show how tasks move over time. A Gantt chart is a helpful tool for indicating what work is scheduled to be…
Percent Complete is a field calculated based on Actual Duration and Duration, and it shows how far the project or tasks have progressed. Whe…
The technique of determining how much progress has been achieved toward the conclusion of an ongoing project is known as progress tracking.…
Recurring task management entails ensuring that the project manager correctly manages recurring tasks (those that occur on a regular basis)…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Task Scheduling is a software feature that allows users to organize and manage various tasks in an efficient and structured manner. It is an…
The method involves identifying, monitoring, and progressing the work that has to be done during the day is known as task tracking or task m…
The time tracking feature is primarily used by businesses that bill customers based on the time it takes to resolve a problem. Staff can qui…
SmartTask security and data handling
Key compliance certifications and security features for IT and security teams evaluating SmartTask.
Certifications
Developer & data
Alternatives to SmartTask
Recommended
Stay organized and get things done ...
9.8
Excellent
SmartTask Support Options
Frequently Asked Questions About SmartTask
Common questions buyers ask before choosing SmartTask.
SmartTask is a Task Management Software. SmartTask offers Time Tracking, Task Tracking, Task Scheduling, Recurring Task Management, Progress Tracking and many more functionalities.
Buyers commonly note the following limitations of SmartTask: May require training for effective use.; Limited offline capabilities may hinder access..
Some top alternatives to SmartTask includes Todoist, Wrike, Smartsheet, TeamGantt and ClickUp.
SmartTask offers Freemium, Subscription, Quotation Based pricing models
The starting price of SmartTask is $5/User/Month when Billed Yearly
Ready to try it?
Get started with SmartTask
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Task Management Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].