OurPeople Review: Is It The Right Business Instant Messaging Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Add to compare
Starts from $1800 / year when yearly
Tim Hortons
European Wax Center
HBC
RRHP
Virgin ActiveTrusted by teams including Tim Hortons
Integrates with
BambooHR
Paychex Flex
Paycor
Hibob HRISOverview
Pricing
Features
Buyer feedback
Alternatives
Integrations
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is OurPeople?
OurPeople is a secure communication platform designed for organizations with frontline and deskless teams, making it easy to keep every employee informed and engaged. Built for industries like healthcare, retail, hospitality, and education, it enables managers and HR leaders to share updates, gather feedback, and streamline daily operations without requiring complex tools. Key features include team communication feeds, two‑way messaging, mobile‑friendly forms and checklists, pulse surveys, and an intuitive employee helpdesk. The platform also supports automated and scheduled messages, dedicated numbers for trusted delivery, and a searchable employee intranet hub. Seamless HR system integrations keep staff records accurate, ensuring the right information reaches the right people at the right time.
Pricing
Starts from $1800 / year when yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
OurPeople Software Demo
OurPeople was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider OurPeople
- Use cases
- Education, Retail, Healthcare
- Team types
- HR Managers, Operations Managers
- Company size
- 50–1,000 Employees
Why teams choose OurPeople
OurPeople offers an intuitive communication platform that feels familiar, allowing employees to easily stay connected without extensive training or reliance on personal devices.
With features like pulse surveys, milestone celebrations, and interactive checklists, the platform enhances engagement and ensures that staff feel included and valued.
The built-in Hub acts as a digital intranet, where employees can quickly find posts, documents, and forms in one organized, searchable location.
Is OurPeople right for you?
What buyers should know before shortlisting OurPeople
OurPeople has transformed the way my team communicates by creating a secure and engaging platform that simplifies day-to-day updates and feedback collection. The Hub makes it easy to access documents and forms, while pulse surveys and milestone celebrations keep employees engaged and motivated.
I particularly appreciate how it integrates with our HR system, saving time on syncing employee data. The dedicated messaging and compliance-focused features give me confidence that our communication is both reliable and secure.
While it could use more third-party integrations and project management tools, it has proven invaluable for keeping my team informed and connected.
OurPeople pros and cons
- OurPeople pros
OurPeople offers an intuitive communication platform that feels familiar, allowing employees to easily stay connected without extensive training or reliance on personal devices.
With features like pulse surveys, milestone celebrations, and interactive checklists, the platform enhances engagement and ensures that staff feel included and valued.
The built-in Hub acts as a digital intranet, where employees can quickly find posts, documents, and forms in one organized, searchable location.
- OurPeople cons
While strong in communication, OurPeople lacks advanced project management tools such as in-depth task tracking or resource allocation.
Compared to broader collaboration platforms, integrations beyond HR systems are limited, which may restrict organizations already reliant on other productivity tools.
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Start your free trial — no credit card required.
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What is the pricing of OurPeople?
OurPeople reviews and ratings
What buyers like
- OurPeople offers an intuitive communication platform that feels familiar, allowing employees to easily stay connected without extensive training or reliance on personal devices.
- With features like pulse surveys, milestone celebrations, and interactive checklists, the platform enhances engagement and ensures that staff feel included and valued.
- The built-in Hub acts as a digital intranet, where employees can quickly find posts, documents, and forms in one organized, searchable location.
Common complaints
- While strong in communication, OurPeople lacks advanced project management tools such as in-depth task tracking or resource allocation.
- Compared to broader collaboration platforms, integrations beyond HR systems are limited, which may restrict organizations already reliant on other productivity tools.
- Although effective for small to mid-sized teams, very large organizations with complex communication needs may find the platform less robust than enterprise-level alternatives.
What users are saying
RD
Ranessa D
09/21/23
"Great app for communication to staff!"
What do you like best about Our People? Our People allows our agency to communicate with our employees fast! The ability to upload videos, documents ...
Read more
DH
Danielle H
05/25/23
"Our People has made our communication so simple!"
What do you like best about Our People? We are able to place documents in one place for review, send individual or group chats across three locations, ...
Read more
DH
Danielle H
05/25/23
"Our People has made our communication so simple!"
What do you like best about Our People? We are able to place documents in one place for review, send individual or group chats across three locations, ...
Read more
LG
Laura G
05/24/23
"Simple and Engaging"
What do you like best about Our People? Our People is a really simple and quick way to target key messages, it can be achieved in an interactive ...
Read more
LG
Laura G
05/24/23
"Simple and Engaging"
What do you like best about Our People? Our People is a really simple and quick way to target key messages, it can be achieved in an interactive ...
Read more
JD
Jess D
04/17/23
"Our People make communicating super easy!"
What do you like best about Our People? It's so helpful not to save every employee's cell phone number. We like the statistics on who has read the ...
Read more
- See if OurPeople fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
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What are the features of OurPeople?
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
OurPeople gives organizations collaboration tools that simplify teamwork and increase engagement across all levels of the workforce. The pla…
OurPeople includes a centralized hub for content management, giving employees access to important posts, policies, training documents, and r…
OurPeople has discussion boards that encourage team conversations and collaborative decision-making in a structured digital environment. The…
OurPeople's document management feature provides a secure way for organizations to share and store essential files, including guidelines, tr…
Employee Engagement within OurPeople helps organizations build a connected and motivated workforce. It provides tools such as pulse surveys,…
OurPeople provides a simple yet effective feedback collection feature that lets organizations gather input from employees quickly and secure…
OurPeople helps managers and HR leaders track employee and organizational goals through its built-in goal tracking features. Managers can se…
OurPeople includes group calendar functionality that speeds up scheduling for managers and employees, making it easier to organize shifts, m…
OurPeople includes KPI management tools that let organizations measure team performance against established benchmarks. Managers can define…
OurPeople lets managers flag essential updates and schedule important messages to reach the right people at the right time. Employees can qu…
Seamless integration refers to the ability of a software or system to seamlessly connect and work together with other software or systems wi…
OurPeople offers task management capabilities that help managers assign, track, and oversee responsibilities across their teams. Employees c…
OurPeople security and data handling
Key compliance certifications and security features for IT and security teams evaluating OurPeople.
Certifications
Security features
Developer & data
Alternatives to OurPeople
Why buyers keep looking beyond OurPeople
Some organizations prefer platforms with advanced project and task management capabilities not fully supported by OurPeople.
Users seeking broader third-party integrations beyond HR systems often opt for more versatile collaboration suites.
Enterprises with global, large-scale teams may find OurPeople less scalable compared to enterprise-grade communication tools.
Companies looking for built-in video conferencing may choose alternatives offering audio and video capabilities within the same platform.
Organizations needing advanced analytics and reporting often seek tools with more detailed KPI tracking and performance insights.
Teams heavily dependent on cross-platform integrations with apps like Google Workspace, Microsoft Teams, or Slack may prefer solutions with stronger ecosystem compatibility.
OurPeople Integrations
OurPeople Customers
Tim Hortons
European Wax Center
HBC
RRHP
Virgin Active
Serco
subway
OurPeople Support Options
Frequently Asked Questions About OurPeople
Common questions buyers ask before choosing OurPeople.
OurPeople is a Business Instant Messaging Software. OurPeople offers Chat (Messaging), Collaboration Tools, Content Management, Discussion Boards, Document Management and many more functionalities.
Buyers commonly note the following limitations of OurPeople: While strong in communication, OurPeople lacks advanced project management tools such as in-depth task tracking or resource allocation.; Compared to broader collaboration platforms, integrations beyond HR systems are limited, which may restrict organizations already reliant on other productivity tools.; Although effective for small to mid-sized teams, very large organizations with complex communication needs may find the platform less robust than enterprise-level alternatives..
Some top alternatives to OurPeople includes Glip, Dialog, Office Chat, Speakap and Messenger Communication Platform.
OurPeople offers Free Trial, Subscription pricing models
Yes, OurPeople can integrate with BambooHR, Paychex Flex, Paycor, Hibob HRIS and many more.You can find more integration for OurPeople here
The starting price of OurPeople is $1800/year when yearly
Ready to try it?
Get started with OurPeople
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].