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ModMed - EHR Software

ModMed Review: Is It The Right EHR Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2HIPAA
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ModMed offers custom pricing plan

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What is ModMed?

ModMed is an intuitive healthcare software solution designed with three components in mind: speed, convenience, and adaptability. This innovative electronic health record (EHR) architecture provides doctors with unparalleled options for keeping in-office or on-the-go workflows specialized to their specialty, allowing them to save time as they complete each exam. ModMed also features automated note-generation, code and billing suggestions that are integrated within the program for added convenience.

Pricing

  • ModMed offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
HIPAA
  • Data residency:🇺🇸

ModMed Software Demo

ModMed was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider ModMed

Use cases
Medical Practices, Ambulatory Care, Specialty Clinics
Team types
Physicians, Medical Assistants
Company size
20 – 1,000 employees

Why teams choose ModMed

  • User-friendly interface, great for onboarding new users with little technical expertise required.

  • Innovative features like billing suggestions and faxing directly from visits save time and improve efficiency.

  • Intuitive software that is adaptable to each user's needs.

Is ModMed right for you?

What buyers should know before shortlisting ModMed

ModMed has garnered positive feedback in the past year, largely praised for its user-friendly interface and efficiency in patient care. Users appreciate the intuitive nature of the software and its ability to adapt to individual needs.

The system's billing suggestions and direct faxing capabilities streamline processes, while the ModMed team's forward-thinking approach and innovation stand out. Despite these strengths, some users have noted minor drawbacks such as occasional glitches and the issue of multiple clicks required.

However, overall, ModMed seems to excel in providing helpful guidance, improving office flow, and enhancing documentation and compliance. The system's reporting and analytics capabilities are hailed as superior, although there are areas where enhancements are desired, such as quicker issue resolutions and improved communication.

In conclusion, ModMed proves to be a valuable tool for medical practices, offering a comprehensive solution with room for improvement in certain aspects.

Pros and cons

ModMed pros and cons

  • ModMed pros
  • User-friendly interface, great for onboarding new users with little technical expertise required.

  • Innovative features like billing suggestions and faxing directly from visits save time and improve efficiency.

  • Intuitive software that is adaptable to each user's needs.

  • ModMed cons
  • Some users find the software to be click-intensive and requiring multiple pages, impacting workflow efficiency.

  • Limited flexibility and customization options, with certain areas needing improvement for a more seamless experience.

120 verified reviews

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What is the pricing of ModMed?

ModMed uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingModMed offers custom pricing
Pricing Model
Quotation Based

ModMed reviews and ratings

What buyers like

  • User-friendly interface, great for onboarding new users with little technical expertise required.
  • Innovative features like billing suggestions and faxing directly from visits save time and improve efficiency.
  • Intuitive software that is adaptable to each user's needs.

Common complaints

  • Some users find the software to be click-intensive and requiring multiple pages, impacting workflow efficiency.
  • Limited flexibility and customization options, with certain areas needing improvement for a more seamless experience.
  • Issues with customer support, including delays in issue resolution and difficulty in obtaining timely assistance.

Rating Distribution

Excellent

(88)

Very Good

(24)

Good

(8)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

02/13/24

2.5 out of 5

"Great EMR for New Private Practice"

What do you like best about ModMed? I find ModMed to be very User friendly, great for onboarding What do you dislike about ModMed? There are the ...

Read more

AU

Anonymous User

02/13/24

2.5 out of 5

"Great EMR for New Private Practice"

What do you like best about ModMed? I find ModMed to be very User friendly, great for onboarding What do you dislike about ModMed? There are the ...

Read more

RS

Raiko S

02/12/24

5 out of 5

"THEY ARE ALWAYS VERY HELPFUL AND PATIENT"

What do you like best about ModMed? WHEN MICHELLE HELPS ME, SHE IS VERY KNOWLEDGEABLE AND EASY TO UNDERSTAND HER DIRECTIONS. SOMETIMES I EVEN ASK IF ...

Read more

AL

AD L

10/14/23

5 out of 5

"Great Experience"

What do you like best about ModMed? Very information, there is multiple topics and interactive activities What do you dislike about ModMed? Many of ...

Read more

WM

Wendy M

10/14/23

5 out of 5

"Efficient"

What do you like best about ModMed? Modmed is an innovator in providing solutions for our medical practice. What do you dislike about ModMed? Clutter. ...

Read more

LC

lisa C

10/14/23

5 out of 5

"Always innovating!"

What do you like best about ModMed? The software is intuitive and adaptive to each user. The billing suggestions / reviews are great guidance. Faxing ...

Read more

What are the features of ModMed?

44%

Feature coverage

16 of 36 tracked features

Analytics in ModMed equips healthcare organizations with advanced tools to collect, analyze, and visualize comprehensive clinical, operation…

Appointment Management in ModMed centralizes the scheduling and coordination of patient visits, cancellations, and rescheduling requests acr…

Appointment Scheduling in ModMed offers a robust and user-friendly calendar system that allows providers and staff to book, modify, and conf…

Assessment Management within ModMed streamlines the process of collecting and documenting patient evaluations, including physical, behaviora…

Billing and Invoicing within ModMed automates the entire revenue cycle, from charge capture and coding suggestions to invoice generation and…

Calendar Management in ModMed supports comprehensive scheduling needs by integrating provider availability, patient appointments, and admini…

Claims Management in ModMed automates the creation, submission, and tracking of insurance claims by integrating clinical and billing data. T…

Compliance Tracking in ModMed is designed to ensure that all clinical documentation, billing activities, and communication workflows adhere…

Document Archiving in ModMed securely stores clinical notes, referral letters, consent forms, and other critical healthcare documents for lo…

Document Management in ModMed facilitates the secure creation, storage, sharing, and retrieval of healthcare documents including automated n…

Financial Management in ModMed integrates billing, claims, invoicing, and payment tracking into a unified system, providing a comprehensive…

The Invoice feature in ModMed enables healthcare providers to generate accurate, detailed billing statements based on clinical documentation…

Invoice History in ModMed maintains a secure and organized archive of all invoices, payment statuses, and transaction details. This feature…

Multi-Location support in ModMed enables healthcare organizations to manage scheduling, billing, and clinical workflows across multiple prac…

Order Entry in ModMed allows providers to electronically create, submit, and track clinical orders including labs, imaging, and prescription…

The Self Service Portal in ModMed empowers patients to manage their healthcare interactions by enabling online appointment booking, secure f…

Security & Compliance

ModMed security and data handling

Key compliance certifications and security features for IT and security teams evaluating ModMed.

Certifications

SOC 2✓ Certified
HIPAA✓ Certified

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond ModMed

  • Some users seek platforms with more extensive customization options, especially for unique specialty workflows that require deeper flexibility than ModMed currently offers.

  • Users requiring broader integration capabilities with third-party billing or practice management tools sometimes find ModMed’s ecosystem somewhat limiting.

  • While automation is a key feature, some practices look for more advanced AI-driven decision support and predictive analytics beyond basic note-generation and coding suggestions.

  • The learning curve and initial setup can be challenging for smaller practices without dedicated IT resources, leading some to explore simpler, more out-of-the-box solutions.

  • Certain users mention that the reporting and analytics features are adequate but lack the depth needed for comprehensive financial and operational insights.

  • Users looking for robust telehealth and patient engagement tools integrated directly within the EHR might consider alternatives that offer more seamless virtual care features.

Help & Contact

ModMed Support Options

Customer ServiceOnline
LocationBoca Raton, Florida

Frequently Asked Questions About ModMed

Common questions buyers ask before choosing ModMed.

ModMed is a EHR Software. ModMed offers Analytics, Assessment Management, Appointment Management, Appointment Scheduling, Billing and Invoicing and many more functionalities.

Buyers commonly note the following limitations of ModMed: Some users find the software to be click-intensive and requiring multiple pages, impacting workflow efficiency.; Limited flexibility and customization options, with certain areas needing improvement for a more seamless experience.; Issues with customer support, including delays in issue resolution and difficulty in obtaining timely assistance..

Some top alternatives to ModMed includes Vaxi Buddy, 75Health EHR, EZ EHR, MedicsCloud EHR and NextGen Office.

ModMed offers Quotation Based pricing model

We don't have information regarding integrations of the ModMed as of now.

The starting price is not disclosed by ModMed. You can visit ModMed pricing page to get the latest pricing.

Ready to try it?

Get started with ModMed

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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