Medsender Review: Is It The Right EHR Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
HIPAAStarts from $99 / Month
UCSF Medical Center
Ellenville Regional Hospital
AFC Urgent Care
NWA RetinaTrusted by teams including UCSF Medical Center
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Security & Compliance
Support
FAQ
Blogs
What is Medsender?
Medsender is an innovative healthcare communication system that makes HIPAA-compliant faxing, emails, forms and signatures simple to integrate with your EMR. It helps boost patient satisfaction by easily receiving faxed referrals and documents related to claims, all while ensuring that PHI is securely shared with pharmacies, providers and more. With Medsender, you can easily manage and track all your claims with utmost ease.
Pricing
Starts from $99 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
HIPAAData residency:🇺🇸
Platform
Web-based — no mobile app
Installed - Windows
Installed - Mac
Medsender was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Medsender
- Use cases
- Healthcare Providers, Pharmacies, Medical Billing
- Team types
- Office Managers, Billing Specialists
- Company size
- 10–500 employees, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Medsender
HIPAA-compliant secure messaging integrated with EMR
Efficient management and tracking of faxed referrals and claims
Improves communication speed and clarity between providers and pharmacies
Is Medsender right for you?
Best for secure, HIPAA-compliant EMR-integrated fax and referral management.
Choose Medsender if
- You need seamless, secure PHI exchange integrated directly with your EMR system.
- Your workflow relies heavily on managing and tracking faxed referrals and claims.
- Your organization is a medium-sized healthcare provider or pharmacy with 10-500 employees.
Consider alternatives if
- Your organization requires broad communication features beyond fax and email integration.
- You are a large enterprise with over 500 employees needing scalable solutions.
What buyers should know before shortlisting Medsender
Medsender is a healthcare communication system that simplifies the sharing of documents while ensuring HIPAA compliance. Its focus on enhancing patient satisfaction through efficient communication makes it a valuable tool for healthcare providers.
Medsender pros and cons
- Medsender pros
HIPAA-compliant secure messaging integrated with EMR
Efficient management and tracking of faxed referrals and claims
Improves communication speed and clarity between providers and pharmacies
- Medsender cons
Limited information on pricing transparency
May not suit very large enterprises beyond 500 employees
Ready to try it?
Get started with Medsender
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Medsender side-by-side with top EHR Software alternatives.
What is the pricing of Medsender?
Medsender Pricing Plans
Solo
$99
/Month
Inbound records synced into your EMR automatically
Fill and sign documents
Unlimited secure cloud storage
Customizable cover sheet with your logo
Phone and email support
Show more +
Group
$249
/Month
Includes features of Solo plan, plus
Send forms and signature requests to any fax or email
Allow recipients to fill & sign with a click
Receive secure replies
Concierge on-boarding
Show more +
Complete
$699
/Month
SSO with Microsoft and Google (coming soon)
Add secure embeddable forms to your website (coming soon)
NEW: Fillable form templates
Includes up to 15 fax numbers and unique recipient addresses (coming soon)
Highest level of support by phone, chat, or email
Show more +
Enterprise
Includes features of Complete plan, plus
Custom volume for sending and receiving records
EMR-specific customized integration
Content-based document routing
SSO & 2FA enforcement for security
Show more +
Weighing your options?
Not sure if Medsender fits your budget?
Medsender reviews and ratings
Buyer sentiment
Users consistently praise Medsender for its secure, HIPAA-compliant communication and ease of managing referrals and claims, with no significant negative feedback reported.
What buyers like
- HIPAA compliance
- Ease of referral and claims management
- Improved communication between providers and pharmacies
Common complaints
- Pricing transparency
- Scalability concerns for larger enterprises
Are you using Medsender?
What users are saying
SD
Sergio D
03/01/23
"Making HIPAA fax and mail easy"
What do you like best about Medsender? Medsender's best features include the ability to send HIPAA compliant emails to patients without requiring a ...
Read more
SG
Stacey G
01/20/21
"Great alternative to pricey EMA or Modernizing Medicine Faxing"
What do you like best about Medsender? Integration- Next to seamless integration with EMA or Modernizing Medicine Price- significantly cheaper than ...
Read more
DP
Danielle P
01/11/21
"Medsender is Life Changing"
What do you like best about Medsender? Medsender has changed our practice by providing a safe HIPPA compliant system that interfaces with our EMR. The ...
Read more
DM
Dr. M
01/01/21
"Simply, the best fax & email solution out there"
What do you like best about Medsender? The ability to send a HIPAA compliant email to any patient without the need for a patient portal or remembering ...
Read more
AU
Anonymous User
12/31/20
"Medsender has made our practice more efficient"
What do you like best about Medsender? Getting information to the right person within our organization. Verifying information was sent out and ...
Read more
- See if Medsender fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Medsender?
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
Billing and Invoicing within Medsender automates the creation, delivery, and tracking of invoices related to healthcare services. It integra…
Claims Management in Medsender simplifies the insurance claims lifecycle by securely receiving, processing, and tracking faxed referrals and…
Compliance Tracking in Medsender checks that all electronic communications, including faxing, emailing, and document handling, meet strict H…
Document Archiving in Medsender offers secure long-term storage of critical healthcare documents such as faxed referrals, consent forms, and…
Document Management within Medsender simplifies the handling of healthcare-related documents by letting users send secure, HIPAA-compliant f…
Financial Management in Medsender integrates claims processing, billing, and invoicing functions into a unified platform that supports effic…
Invoice is time-stamped commercial document that itemizes and records a transaction between a buyer and a seller. If products or services we…
Invoice History in Medsender maintains an organized, secure archive of all previously issued invoices, payment statuses, and transaction det…
Medsender security and data handling
Key compliance certifications and security features for IT and security teams evaluating Medsender.
Certifications
Security features
Developer & data
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Why buyers keep looking beyond Medsender
Some users look for solutions that offer broader communication options beyond fax and email, such as integrated telehealth or patient portals, which Medsender currently doesn’t provide.
Practices needing more advanced automation—like AI-powered document sorting or analytics for claims processing—may find Medsender’s capabilities somewhat limited.
The interface and workflow customization options are basic, leading some organizations to prefer platforms with more flexibility to adapt to unique operational needs.
Integration support is focused on select EMRs, so users working with a wider variety of healthcare software might seek more universally compatible tools.
Real-time messaging or multi-channel communication features (like SMS or live chat) are absent, which can be a drawback for practices prioritizing fast and varied patient/provider interaction.
Reporting and tracking features are straightforward and may not fully support large organizations’ needs for comprehensive data insights or performance metrics.
Medsender Customers
UCSF Medical Center
Ellenville Regional Hospital
AFC Urgent Care
NWA Retina
Medsender Support Options
Frequently Asked Questions About Medsender
Common questions buyers ask before choosing Medsender.
Medsender is a EHR Software. Medsender offers Analytics, Billing and Invoicing, Claims Management, Compliance Tracking, Document Archiving and many more functionalities.
Medsender is a strong fit if: You need seamless, secure PHI exchange integrated directly with your EMR system.; Your workflow relies heavily on managing and tracking faxed referrals and claims.. Consider alternatives if: Your organization requires broad communication features beyond fax and email integration.; You are a large enterprise with over 500 employees needing scalable solutions..
Buyers commonly note the following limitations of Medsender: Limited information on pricing transparency; May not suit very large enterprises beyond 500 employees; Lack of detailed user feedback on advanced features.
Some top alternatives to Medsender includes RXNT Clinical EHR, NextGen Healthcare EHR, Athenahealth EHR, Vaxi Buddy and NextGen Office.
Medsender offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Medsender is $99/Month
Free buyer scorecard
Evaluate Medsender with the EHR software buyer scorecard
A weighted EHR software scorecard to assess Medsender objectively and compare it against the alternatives.
- Weighted criteria you can edit
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].