9.8
SpotScore
Top 10 LiveAgent Alternatives 2026
Connect with your customers on all channels.
Main Features
- Agent Scheduling
- Alerts (Escalation)
- Automated Routing
- Call Me Option
Pricing
Starts from $15/User/Month, also offers free forever plan
Free Trial available
LiveAgent is a Help Desk Software platform with a user rating of 4.7★ based on 828 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Help Desk Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LiveAgent vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LiveAgent Current | Help Desk Software | $15 | 4.7 ★ | ✓ Yes |
 Zoho Desk | Help Desk Software | $7 | 4.4 ★ | ✓ Yes |
 Reamaze | Help Desk Software | $27.55 | 4.6 ★ | ✓ Yes |
 UseResponse | Help Desk Software | $1,490 | 4.5 ★ | ✓ Yes |
 Richpanel | Help Desk Software | $80 | 5.0 ★ | ✓ Yes |
 HubSpot Service Hub | Help Desk Software | $45 | 4.9 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top LiveAgent alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7
SpotScore
Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Add to compare
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 13 more
Unique Features
-
Reporting and Analysis
-
Chat (Messaging)
-
Custom Domain
+ 8 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
9.3
SpotScore
Reamaze
Revolutionizing customer support for seamless communication.
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What is Reamaze?
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 21 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $27.55/User/Month when Billed Yearly
9.1
SpotScore
UseResponse
Effortless help desk management made easy.
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What is UseResponse?
UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's reporting and tracking features. With everything at their fingertips, staff can easily make tickets, monitor ...
Read moreCommon Features
-
Social Media Integration
-
Multi-Channel Communication
-
Macros (Templated Responses)
+ 18 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $1,490/Year
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.7
SpotScore
Richpanel
Transform your customer support with Richpanel.
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What is Richpanel?
Richpanel is a customer support platform that combines live chat and help desk ticketing, used by e-commerce and direct-to-consumer brands managing multi-channel customer inquiries. It centralizes conversations from email, chat, and social into a single agent interface, helping small support ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 17 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $80/Month when Billed Yearly
9.1
SpotScore
HubSpot Service Hub
Inbound support made simple and efficient.
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What is HubSpot Service Hub?
HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution integrates with HubSpot CRM to keep in touch with key customer stages in the buying process. Plus, no matter how ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Starts from $45/Month when Billed Yearly, also offers free forever plan
9.0
SpotScore
Supportbench
Efficient Support Management for SMBs
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What is Supportbench?
Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & customization options. Supportbench. has helped customers with similar requirements, to better manage their ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $32/Month when Billed Yearly
9.3
SpotScore
UVdesk
Customer service made easy, with UVdesk.
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What is UVdesk?
UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the drag-and-drop functionality, email notifications, knowledge base, knowledge management, reporting, data analytics, ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $16/Month when Billed Yearly, also offers free forever plan
9.4
SpotScore
Vision Helpdesk
Streamline your customer service with ease.
Add to compare
What is Vision Helpdesk?
The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, escalation of calls, chat/IM system integrated with the help desk statuses, knowledge base management, and ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
9.6
SpotScore
Salesforce Service Cloud
Customer service made smarter, faster, and better.
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What is Salesforce Service Cloud?
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 13 more
Unique Features
-
Omnichannel Campaign Management
Pricing
Free Trial available, Try Now
Starts from $25/user/month when yearly
9.8
SpotScore
SysAid
Streamline IT support anytime, anywhere.
Add to compare
What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
SysAid offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
