9.5
Spot Score
Freshdesk Alternatives with Better Features
Empower your support team to excel.
User Ratings
Trusted by 254,745+ software buyers annually.
Main Features
- AI based Chatbots
- Alerts (Escalation)
- Automated Routing
- Community Forums
Pricing
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
Showing 1-3 out of 3
List of the Top Freshdesk alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7
Spot Score
Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
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What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 12 more
Unique Features
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Document Storage
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Reporting and Analysis
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Chat (Messaging)
+ 9 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
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Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 12 more
Unique Features
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Document Storage
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Visitor Targeting
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Video Chat
+ 7 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.6
Spot Score
Salesforce Service Cloud
Customer service made smarter, faster, and better.
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What is Salesforce Service Cloud?
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 12 more
Unique Features
-
Document Storage
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Omnichannel Campaign Management
Pricing
Free Trial available, Try Now
Starts from $25/user/month when yearly
Compare Freshdesk with alternatives
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
