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Convin - Conversation Intelligence Software

Top 10 Convin Alternatives 2026

Revolutionize your sales calls, close more deals.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Alert Notifications
  • Analytics
  • Artificial Intelligence
  • CRM Integration

Pricing

  • Convin offers custom pricing plan

  • Free Trial available

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Convin is a Conversation Intelligence Software platform with a user rating of 4.7★ based on 369 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Conversation Intelligence Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Convin vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Convin CurrentConversation Intelligence SoftwareFree trial4.7 ★✓ Yes
AvomaConversation Intelligence Software$704.6 ★✓ Yes
GongConversation Intelligence SoftwareCustom pricing4.8 ★✗ No
VoiceOpsConversation Intelligence SoftwareCustom pricing4.8 ★✗ No
ChorusConversation Intelligence SoftwareCustom pricing4.5 ★✗ No
RefractConversation Intelligence SoftwareCustom pricing4.5 ★✗ No

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Convin rating: 4.7 ★10 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top Convin alternatives as of November 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Avoma - Conversation Intelligence Software

Avoma — from $70 · 4.62★

Elevate your meetings with AI-powered efficiency.

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Add to compare

✦ Editor’s Pick

What is Avoma?

Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection handling and feature-ask services to maximize productivity with easily accessed talk tracks from top ...

Read more

What reviewers like about Avoma

  • AI-powered meeting assistant
  • Data-driven insights
  • Streamlined note generation

Where Avoma falls short

  • May require user training
  • Limited to meeting contexts
  • Integration challenges with some tools

Common Features

  • Call Recording

  • Conversational Intelligence

  • Speech to Text

+ 3 more

Unique Features

  • Meeting Management

  • AI Text Summarization

  • AI Assistant

+ 3 more

Pricing

Free Trial available, Try Now

Starts from $70/User/Month when Billed Yearly

Gong - Conversation Intelligence Software

Gong — 4.76★

Empowering remote sales teams to close more deals.

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Add to compare

⭐ Higher rated than Convin

What is Gong?

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions and acquire crucial insights into the state of their market. It enables ...

Read more

What reviewers like about Gong

  • Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
  • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
  • By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.

Where Gong falls short

  • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
  • Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
  • The platform's feature set may come at a higher cost, making it less accessible for startups or small sales teams.

Common Features

  • Analytics

  • Reports

  • Machine Learning

+ 3 more

Unique Features

  • Collaboration

  • Audio

  • Multi-language Support

+ 5 more

Pricing

Gong offers custom pricing plan

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VoiceOps - Conversation Intelligence Software

VoiceOps — 4.8★

Empowering call center success with data-driven coaching.

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4.8

(15)

Add to compare

⭐ Higher rated than Convin

What is VoiceOps?

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible outcomes, it facilitates flexibility for the calls received. With VoiceOps, call centre operators are able ...

Read more

What reviewers like about VoiceOps

  • VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization.
  • By focusing on habits and execution, it empowers reps to make consistent behavioral improvements that align with business goals.
  • The software supports frequent, scalable coaching sessions, allowing teams to continuously refine skills without straining resources.

Where VoiceOps falls short

  • VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms.
  • Compared to other enterprise tools, the range of third-party integrations may be more constrained, especially for non-telephony systems.

Common Features

  • Training Management

  • Analytics

  • Reports

+ 4 more

Unique Features

  • Knowledge Database

  • Document Management

  • Collaboration

+ 9 more

Pricing

VoiceOps offers custom pricing plan

Chorus - Conversation Intelligence Software

Chorus — 4.53★

Transforming conversations into valuable insights.

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Add to compare

What is Chorus?

Chorus is a powerful conversation intelligence platform that empowers companies with the tools to capture and analyse customer interactions on the go. It is equipped with advanced video conferencing, sales engagement, dialer and a variety of other useful enterprise grade solutions to observe ...

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What reviewers like about Chorus

  • Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.
  • The platform's ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.
  • With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for sales teams.

Where Chorus falls short

  • Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.
  • For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.

Common Features

  • Training Management

  • Analytics

  • Reports

+ 4 more

Unique Features

  • Contact Management

  • Document Management

  • Knowledge Database

+ 11 more

Pricing

Chorus offers custom pricing plan

Refract - Conversation Intelligence Software

Refract — 4.5★

Boost sales success with data-driven coaching.

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4.5

Add to compare

What is Refract?

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refract, you can spot mistakes, uncover opportunities, and understand the DNA of ...

Read more

What reviewers like about Refract

  • Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.
  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.
  • Refract integrates with popular CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring that call data and insights are automatically logged and easily accessible.

Where Refract falls short

  • Refract does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.
  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.
  • Refract does not include features for document management or training management, which could be limitations for organizations seeking comprehensive solutions.

Common Features

  • Conversational Intelligence

  • Performance Management

  • Call Recording

+ 1 more

Unique Features

  • Filtering

  • Search

  • Performance Monitoring

+ 1 more

Pricing

Refract offers custom pricing plan

zto.technology - Conversation Intelligence Software

zto.technology — 4.25★

Transforming relationships through innovative technology.

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4.3

(2)

Add to compare

What is zto.technology?

. "Experience a significant improvement in your relationship building skills with ZTO technology. Created through collaborations with top corporations in France, our innovative system, Comscope, automatically translates one-on-one interactions, such as interviews and sales pitches, into ...

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What reviewers like about zto.technology

  • By translating one-on-one interactions into qualitative variables, ZTO offers highly tailored insights that are invaluable for improving interpersonal communication and performance.
  • Developed through collaborations with leading corporations in France and delivered by a French-Canadian team, the solution benefits from both global expertise and local market understanding.
  • ZTO's emphasis on qualitative data over quantitative metrics enables a more human-centric, nuanced understanding of relationship dynamics—ideal for sales pitches, interviews, and coaching.

Where zto.technology falls short

  • While strong in analytics, ZTO appears to lack integration with scheduling, CRM, or broader workflow management tools, potentially requiring supplementary software.
  • The platform's focus on translating interpersonal communication may not appeal to businesses looking for full-suite sales or customer service tools.
  • The reliance on expert analysis for insight generation might limit scalability or accessibility for smaller teams looking for more automated feedback tools.

Common Features

  • Training Management

  • Analytics

  • Reports

+ 3 more

Unique Features

  • Document Management

  • Chat (Messaging)

  • Knowledge Database

+ 10 more

Jiminny - Conversation Intelligence Software

Jiminny — 4.98★

Transforming conversations into conversions.

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Add to compare

⭐ Higher rated than Convin

What is Jiminny?

Introducing Jiminny - the ultimate solution for building smarter sales teams. Our platform provides conversation intelligence and detailed insights for faster growth, allowing you to pinpoint the most important moments in your customer conversations. With Jiminny, you can easily record, ...

Read more

What reviewers like about Jiminny

  • Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.
  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.
  • Jiminny integrates with popular CRM systems like Salesforce and HubSpot, ensuring that call data and insights are automatically logged and easily accessible.

Where Jiminny falls short

  • Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.
  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.
  • Jiminny does not include features for document management or training management, which could be limitations for organizations seeking comprehensive solutions.

Common Features

  • Analytics

  • Reports

  • Machine Learning

+ 2 more

Unique Features

  • Workflow Management

  • Audio

  • Multi-language Support

+ 13 more

Pricing

Free Trial available

Jiminny offers custom pricing plan

Traq.ai - Conversation Intelligence Software

Traq.ai — from $30 · 4★

Boost sales, conquer the market - Traq.ai's AI power.

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4.0

(6)

Add to compare

Free plan available

What is Traq.ai?

Revolutionize your sales tactics with Traq.ai, the ultimate sales coach powered by Artificial Intelligence. With advanced features such as automatic note-taking, call transcription, and competitor evaluation, Traq.ai provides businesses with crucial insights into their customers' needs and ...

Read more

What reviewers like about Traq.ai

  • Traq.ai eliminates the manual burden of note-taking with automatic transcription, improving productivity and ensuring no detail is missed during calls.
  • The platform provides real-time CRM note summaries post-call, streamlining sales workflows and enhancing follow-up precision.
  • With tools for analyzing competitor behavior, sales teams can refine their positioning and messaging to stay ahead in the market.

Where Traq.ai falls short

  • The platform lacks built-in scheduling or calendar management tools, which some sales teams may need to use third-party integrations for.
  • Teams looking to integrate design or prototyping functions into their sales process will need external tools.

Common Features

  • Analytics

  • Reports

  • Machine Learning

+ 2 more

Unique Features

  • Contact Management

  • Document Management

  • Collaboration

+ 8 more

Pricing

Free Trial available

Starts from $30/Month, also offers free forever plan

Pattr - Conversation Intelligence Software

Pattr — 4.5★

Transforming customer conversations, one interaction at a time.

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4.5

Add to compare

What is Pattr?

Introducing Pattr, an innovative Conversational AI platform designed to revolutionize customer experiences. With its powerful abilities, Pattr empowers, enhances, and comprehends all your customer conversations in real-time, at a large scale. Say goodbye to ineffective and mundane interactions, ...

Read more

What reviewers like about Pattr

  • Pattr delivers real-time analysis and response during customer interactions, allowing for immediate personalization and engagement without delay.
  • Built to handle large-scale customer communication, Pattr ensures that enterprises can manage high volumes of interactions efficiently without compromising quality.
  • By eliminating mundane and ineffective dialogue, Pattr enhances customer experience with more human-like, emotionally aware conversations.

Where Pattr falls short

  • Pattr focuses strictly on conversational AI, lacking features like scheduling, reservations, or calendar integrations, which limits its use in operational planning.
  • Seamless performance depends heavily on external API integrations, which may require technical expertise to implement and maintain.

Common Features

  • Analytics

  • Reports

  • Machine Learning

+ 2 more

Unique Features

  • Chat (Messaging)

  • Knowledge Database

  • Collaboration

+ 15 more

Pricing

Pattr offers custom pricing plan

Augment CXM - New SaaS Software

Augment CXM — 4.86★

Transforming customer insights, driving satisfaction.

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4.9

(11)

Add to compare

⭐ Higher rated than Convin

What is Augment CXM?

Augment CXM allows you to go beyond traditional customer experience metrics, with powerful insights that are generated from conversations being split up and analyzed. Through accessing your data and identifying your pain points, the software utilizes a specialized deep learning artificial ...

Read more

What reviewers like about Augment CXM

  • Deep learning insights
  • Identifies pain points
  • Tailored to organization

Where Augment CXM falls short

  • Requires data input
  • May need training for best use
  • Complex setup for some users

Common Features

  • Machine Learning

Unique Features

  • Customer Support

  • Reporting

  • Collaboration

Pricing

Augment CXM offers custom pricing plan

How Convin competitors stack up

Buyers comparing Convin usually weigh it against these 10 conversation intelligence software competitors, starting with Avoma, Gong and VoiceOps. Each is compared against Convin on rating, pricing and feature coverage below.

Tools similar to Convin

Searches for "sites like Convin" and "apps like Convin" land on the same set of options as "Convin alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.

Why these Convin alternatives made the cut

AvomaBest for teams of all sizes

AI-powered meeting assistant

Watch for: May require user training

GongBest for teams of all sizes

Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

Watch for: For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.

VoiceOpsBest for teams of all sizes

VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization.

Watch for: VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms.

ChorusBest for teams of all sizes

Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.

Watch for: Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.

RefractBest for teams of all sizes

Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

Watch for: Refract does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

zto.technologyBest for teams of all sizes

By translating one-on-one interactions into qualitative variables, ZTO offers highly tailored insights that are invaluable for improving interpersonal communication and performance.

Watch for: While strong in analytics, ZTO appears to lack integration with scheduling, CRM, or broader workflow management tools, potentially requiring supplementary software.

JiminnyBest for teams of all sizes

Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

Watch for: Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

Traq.aiBest for teams of all sizes

Traq.ai eliminates the manual burden of note-taking with automatic transcription, improving productivity and ensuring no detail is missed during calls.

Watch for: The platform lacks built-in scheduling or calendar management tools, which some sales teams may need to use third-party integrations for.

PattrBest for teams of all sizes

Pattr delivers real-time analysis and response during customer interactions, allowing for immediate personalization and engagement without delay.

Watch for: Pattr focuses strictly on conversational AI, lacking features like scheduling, reservations, or calendar integrations, which limits its use in operational planning.

Augment CXMBest for teams of all sizes

Deep learning insights

Watch for: Requires data input

Why teams look for a Convin alternative

Several familiar frustrations tend to drive teams away from Convin:

  • Limited to sales teams
  • May require training
  • Not suitable for large enterprises

The things that matter when replacing Convin

The numbers behind these 10 alternatives: 3 offer a free tier; and Jiminny is the highest rated at 4.98★ across 426 reviews.

How the order works.

Which Convin Alternative Is Right for You?

  • If you need a free or low-cost option: Avoma — offers a free plan or trial suitable for small teams.
  • If user satisfaction is your top priority: Jiminny — holds the highest user rating (5.0★) among Convin alternatives.
  • If you want a mid-range option: zto.technology — sits in the middle of the list by rating and may fit teams with mixed requirements.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Convin for Conversation Intelligence Software are Jiminny (5.0★), Augment CXM (4.9★), VoiceOps (4.8★). Compare all 10 alternatives side-by-side above.

When evaluating alternatives to Convin, prioritize: Conversational Intelligence, Artificial Intelligence, Call Recording, Speech to Text, Analytics, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.

For small businesses, the best Conversation Intelligence Software tools are Replicant, Aisera, Verifast AI. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.

Migration difficulty depends on how deeply Convin is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Convin has a rating of 4.7. 4 alternatives — including Gong and VoiceOps — rate higher. The right choice depends on your workflow, team size, and budget.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].