Empowering call center success with data-driven coaching.
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VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
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VoiceIQ offers custom pricing plan
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Introducing i2x - the ultimate solution for making conversation analytics easier and more efficient. Our platform helps teams close deals by utilizing data and sharing best practices. Ideal for contact centers, our software records phone calls and guides agents through each conversation using ...
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i2x offers custom pricing plan
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Boost online sales and enhance customer experience with Kindly Conversion Optimization. Our innovative solution, Conversational E-commerce, transforms interactions into tangible results in real-time. With our conversational AI, shoppers can engage in natural and personalized conversations at ...
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Kindly Conversion Optimization offers custom pricing plan
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Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. Leverage its powerful KPI Dashboard, Conversational Analytics, Step Explorer and more - and drive your AI ...
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Cognigy Insights offers custom pricing plan
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Popular alternatives include VoiceIQ, Rezo.AI, i2x, Kindly Conversion Optimization and Cognigy Insights.
Key factors include Training Management, Knowledge Database, Document Management, Collaboration, Lead Management and pricing.
Tools like Replicant, Aisera , Verifast AI, Insighto.ai and NevronixAI are best for small businesses for Conversation Intelligence Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
