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ChurnZero - Customer Success Software

Top 10 ChurnZero Alternatives 2026

Maximize customer value with ChurnZero.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Client Management (Customer)
  • Customer Engagement
  • Customer Tracking
  • Dashboard

Pricing

  • ChurnZero offers custom pricing plan

  • Free Trial available

Start Free Trial

ChurnZero is a Customer Success Software platform with a user rating of 4.9★ based on 652 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

ChurnZero vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
ChurnZero CurrentCustomer Success SoftwareFree trial4.9 ★✓ Yes
STAMPCustomer Success SoftwareCustom pricing4.5 ★✗ No
TotangoCustomer Success SoftwareCustom pricing4.6 ★✗ No
ClientSuccessCustomer Success SoftwareCustom pricing4.8 ★✗ No
UserIQCustomer Success SoftwareCustom pricing4.4 ★✗ No
AkitaCustomer Success Software$1604.0 ★✗ No

Alternatives of ChurnZero with

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ChurnZero rating: 4.9 ★10 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top ChurnZero alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

STAMP - Customer Success Software

STAMP

Maximize retention and nurture lasting relationships.

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4.5

(11)

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✦ Editor’s Pick

What is STAMP?

STAMP, the ultimate Retention Automation platform, is a powerful tool designed to enhance B2B customer satisfaction. With its advanced capabilities, it empowers businesses to effectively track and improve customer sentiment, resulting in higher retention rates and recurring revenue. By ...

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Common Features

  • Retention Tracking

  • Customer Engagement

  • Feedback Management

+ 3 more

Unique Features

  • Sentiment Analysis

Pricing

STAMP offers custom pricing plan

Totango - Customer Success Software

Totango

Empowering businesses for customer success.

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What is Totango?

Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identify key accounts, and grow revenue faster than ever before. With ...

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Common Features

  • Customer Engagement

  • Client Management (Customer)

  • Segmentation

+ 3 more

Unique Features

  • Customer Data

  • Workflow Management

Pricing

Totango offers custom pricing plan

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ClientSuccess - Customer Success Software

ClientSuccess

Success starts with ClientSuccess.

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What is ClientSuccess?

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...

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Common Features

  • Client Management (Customer)

  • Customer Engagement

  • Customer Tracking

+ 2 more

Unique Features

  • Reporting

Pricing

ClientSuccess offers custom pricing plan

UserIQ - Customer Success Software

UserIQ

Empower, engage, and exceed customer expectations.

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What is UserIQ?

UserIQ is the Customer Success Platform that empowers Product, Sales, and Support teams to help customers more effectively - with deep understanding of how they use products, personalized recommendations for more effective support, and intelligent automation to deliver on their expectations. ...

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Common Features

  • Customer Engagement

  • Onboarding

  • Segmentation

+ 2 more

Unique Features

  • User Interaction Tracking

  • Analytics

Pricing

UserIQ offers custom pricing plan

Akita - Customer Success Software

Akita

Streamline your customer success with Akita.

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4.0

(1)

Add to compare

What is Akita?

Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email automation, customer lifecycle and escalation management and user and account relationship management. It ...

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Common Features

  • Client Management (Customer)

  • Customer Engagement

  • Customer Tracking

+ 1 more

Unique Features

No unique features

Pricing

Starts from $160/Month when Billed Yearly

Catalyst - Customer Success Software

Catalyst

Empower your sales and delight your customers.

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4.6

Add to compare

What is Catalyst?

Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of customers who can be re-engaged through messages, newsletters, product ...

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Common Features

  • Client Management (Customer)

  • Retention Tracking

  • Customer Engagement

+ 2 more

Unique Features

  • Customer Data

  • Workflow Management

  • Task Management

Pricing

Catalyst offers custom pricing plan

Kapta - Customer Success Software

Kapta

Transform client connections with Kapta.

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5.0

(20)

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⭐ Higher rated than ChurnZero

What is Kapta?

Introducing Kapta - a revolutionary Key Account Management platform designed to transform client relationships. Our proven methodology combined with intuitive technology accelerates and supports your efforts every step of the way. Kapta goes beyond just managing accounts and helps you build and ...

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Common Features

  • Client Management (Customer)

  • Customer Engagement

  • Customer Tracking

+ 1 more

Unique Features

  • Task Management

  • Reporting

  • Customer Feedback

Pricing

Starts from $1,000/Month

Freshsuccess - Customer Success Software

Freshsuccess

Accelerate customer success with Freshsuccess.

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4.3

(12)

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What is Freshsuccess?

Freshsucccess is a customer success software in the market. It has helped over 100 companies. With Freshsuccess, user will have a better view of customers overall status, track what they are doing, manage their progress and interactions, help them close deals faster and create winning service ...

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Common Features

  • Customer Tracking

  • Client Management (Customer)

  • Dashboard

Unique Features

No unique features

Planhat - Customer Success Software

Planhat

Empowering customer success with data-driven insights.

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What is Planhat?

Planhat is a customer success software that helps the companies to track the performance and satisfaction level of their customers and clients. By providing clients and customers with beautiful reports and analytics, business will easily increase their loyalty. The system helps to grow by ...

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Common Features

  • Client Management (Customer)

  • Customer Engagement

  • Dashboard

+ 1 more

Unique Features

  • Reporting

  • Workflow Management

  • Customer Data

+ 1 more

Pricing

Starts from $1,150/Month

Strikedeck - Customer Success Software

Strikedeck

Empowering Your Customer Success Journey

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4.5

Add to compare

What is Strikedeck?

Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...

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Common Features

  • Customer Engagement

  • Customer Tracking

  • Retention Tracking

+ 1 more

Unique Features

  • Machine Learning

  • Sentiment Analysis

  • Alerts

+ 1 more

Pricing

Free Trial available

Strikedeck offers custom pricing plan

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].