NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Freshsuccess - Customer Success Software

Freshsuccess Review: Is It The Right Customer Success Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPR
Save to Favourites

Add to compare

LeadfeederLeadfeeder
AppcuesAppcues
IdeagenIdeagen
KajabiKajabi
AdStageAdStage

Trusted by teams including Leadfeeder

Get Pricing Details

What is Freshsuccess?

Freshsucccess is a customer success software in the market. It has helped over 100 companies. With Freshsuccess, user will have a better view of customers overall status, track what they are doing, manage their progress and interactions, help them close deals faster and create winning service programs to get better results. Over 100 companies like use Freshsucccess today to get better results with their customers!

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:🇺🇸

Freshsuccess Software Demo

Freshsuccess was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Freshsuccess

Team types
Large Enterprises, Medium Business

Why teams choose Freshsuccess

  • Offers a clear view of customer status and interactions.

  • Proven track record with over 100 satisfied companies.

  • Facilitates faster deal closures through effective management.

Is Freshsuccess right for you?

What buyers should know before choosing Freshsuccess

Freshsuccess provides a solid platform for tracking customer interactions and managing progress. While it has proven effective for many companies, its limited integrations may restrict its utility for some users.

Pros and cons

Freshsuccess pros and cons

  • Freshsuccess pros
  • Offers a clear view of customer status and interactions.

  • Proven track record with over 100 satisfied companies.

  • Facilitates faster deal closures through effective management.

  • Freshsuccess cons
  • May lack advanced reporting capabilities.

  • Limited integrations could hinder workflow.

4.3/5 rating
12 verified reviews

Ready to try it?

Get started with Freshsuccess

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare Freshsuccess side-by-side with top Customer Success Software alternatives.

ClientSuccess
Kapta
STAMP
+7 more
Compare alternatives

What is the pricing of Freshsuccess?

Free TrialNot available
Pricing Model
Subscription

Weighing your options?

Not sure if Freshsuccess fits your budget?

Freshsuccess reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 12 reviews, with strong overall satisfaction.

What buyers like

  • Comprehensive customer tracking
  • Helps close deals faster
  • User-friendly interface

Common complaints

  • Limited integrations available
  • Basic reporting features
  • Not suitable for very large teams

4.29

Very Good

Based on 12 ratings & 12 reviews

Are you using Freshsuccess?

Rating Distribution

Excellent

(8)

Very Good

(3)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas advisor
Get a custom demo of Freshsuccess
  • See if Freshsuccess fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of Freshsuccess?

13%

Feature coverage

3 of 23 tracked features

Client management, also referred to as customer management, is a key aspect of business operations that involves managing and organizing cli…

Customer tracking is a vital feature of any software designed for businesses. It is a powerful tool that allows companies to gather and anal…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

Security & Compliance

Freshsuccess security and data handling

Key compliance certifications and security features for IT and security teams evaluating Freshsuccess.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

Alternatives to Freshsuccess

Success starts with ClientSuccess.

Excellent

Compare Freshsuccess vs ClientSuccess

Transform client connections with

Excellent

Compare Freshsuccess vs Kapta

Maximize retention and nurture ...

Very Good

Compare Freshsuccess vs STAMP

Maximize customer value with ChurnZero.

Excellent

Compare Freshsuccess vs ChurnZero

Streamline your customer success ...

Very Good

Compare Freshsuccess vs Akita

Empowering businesses for customer ...

Excellent

Compare Freshsuccess vs Totango

Empowering customer success with ...

Excellent

Compare Freshsuccess vs Planhat

Empower your sales and delight your ...

Excellent

Compare Freshsuccess vs Catalyst

Empowering Your Customer Success

Very Good

Compare Freshsuccess vs Strikedeck

Unlock your key accounts potential ...

Excellent

Compare Freshsuccess vs Vockam

Freshsuccess Customers

Leadfeeder-logo

Leadfeeder

Appcues-logo

Appcues

Ideagen-logo

Ideagen

Kajabi-logo

Kajabi

AdStage-logo

AdStage

Help & Contact

Freshsuccess Support Options

Customer ServiceBusiness HoursOnline
LocationSan Mateo, California

Connect with Freshsuccess

Frequently Asked Questions About Freshsuccess

Common questions buyers ask before choosing Freshsuccess.

Freshsuccess is a Customer Success Software. Freshsuccess offers Customer Tracking, Client Management (Customer) and many more functionalities.

Buyers commonly note the following limitations of Freshsuccess: May lack advanced reporting capabilities.; Limited integrations could hinder workflow.; Not ideal for very large teams..

Some top alternatives to Freshsuccess includes ClientSuccess, Kapta, STAMP, ChurnZero and Vockam.

Freshsuccess offers Subscription pricing model

We don't have information regarding integrations of the Freshsuccess as of now.

The starting price is not disclosed by Freshsuccess. You can visit Freshsuccess pricing page to get the latest pricing.

Ready to try it?

Get started with Freshsuccess

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].