Top 10 Churned Alternatives 2026
Maximize customer success and transform your business today.
Main Features
- Customer Data
- Data Analysis
- Machine Learning
- Multi-Channel Communication
Pricing
Churned offers custom pricing plan
Churned is a Customer Success Software platform with a user rating of 5.0★ based on 2 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Churned vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Churned Current | Customer Success Software | Custom pricing | 5.0 ★ | ✗ No |
 involve.ai | Customer Success Software | Custom pricing | 4.8 ★ | ✗ No |
 ServiceSource | Customer Success Software | Custom pricing | 3.7 ★ | ✗ No |
 Churn Solution | Customer Success Software | $49.00 | 4.8 ★ | ✓ Yes |
 TheLoops | Customer Success Software | Custom pricing | 4.5 ★ | ✗ No |
 Totango | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Churned alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
involve.ai — 4.85★
Maximize retention and revenue with AI-driven insights.
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What is involve.ai?
Get ready to revolutionize your customer intelligence strategy with involve.ai - the ultimate AI-driven platform for SaaS companies. Detect potential churn and drive retention and revenue like never before. Our AI early warning system equips your customer teams with actionable insights and ...
Read moreWhat reviewers like about involve.ai
- Reviewers praise the AI-powered customer health dashboard that unifies all customer data in one view.
- Predictive insights and actionable recommendations help teams become proactive and prevent churn.
- Users value the fast, easy implementation and how quickly it delivers value.
Where involve.ai falls short
- A few users note the UX could be optimized and setup could be easier.
- Some mention pricing lacks modularization and customization for certain use cases.
Common Features
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Retention Tracking
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Machine Learning
Unique Features
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Alerts
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Customer Tracking
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Customer Engagement
Pricing
involve.ai offers custom pricing plan
ServiceSource — 3.67★
Unlock your B2B potential with ServiceSource.
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What is ServiceSource?
ServiceSource is a renowned B2B Customer Journey Experience Solution that helps businesses transform their digital sales and customer success processes. As a global provider of outsourced go-to-market services, ServiceSource accelerates B2B sales and drives customer retention and renewal ...
Read moreWhat reviewers like about ServiceSource
- Transforms B2B customer journeys
- Sales solutions
- Enhances retention strategies
Where ServiceSource falls short
- May require significant investment
- Complex implementation process
- Limited to B2B markets
Common Features
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Retention Tracking
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Revenue Management
Unique Features
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Customer Engagement
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Client Management (Customer)
Pricing
ServiceSource offers custom pricing plan
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Churn Solution — from $49.00 · 4.75★
Empower your business, retain valuable customers, maximize lifetime value.
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What is Churn Solution?
Unveiling the Churn Solution, your ultimate ally in the ongoing fight against customer churn. This innovative tool empowers businesses to create customized cancellation processes that effectively salvage valuable customers on the brink of departure. Picture a scenario where you can meticulously ...
Read moreCommon Features
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Retention Tracking
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Revenue Management
Unique Features
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Customization
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Seamless Integration
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Analytics
Pricing
Free Trial available, Try Now
Starts from $49.00/month when Billed Yearly, also offers free forever plan
TheLoops — 4.5★
Revolutionize your support operations with TheLoops.
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What is TheLoops?
TheLoops is a groundbreaking software platform for intelligent support operations. Its innovative capabilities reduce process training, minimize customer escalation issues and reduce customer churn. Automated issue detection, documentational analysis, and resolution assessments give ...
Read moreWhat reviewers like about TheLoops
- Intelligent support operations
- Reduces customer churn
- Automated issue detection
Where TheLoops falls short
- May require training for staff
- Limited integrations with other tools
- Not suitable for small teams
Common Features
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Retention Tracking
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Machine Learning
Unique Features
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Customer Support
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Seamless Integration
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Analytics
Pricing
TheLoops offers custom pricing plan
Totango — 4.6★
Empowering businesses for customer success.
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What is Totango?
Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identify key accounts, and grow revenue faster than ever before. With ...
Read moreWhat reviewers like about Totango
- Robust CRM functionality
- Support automation features
- Event tracking capabilities
Where Totango falls short
- Complex setup process
- Higher cost for advanced features
- May require extensive training
Common Features
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Retention Tracking
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Customer Data
Unique Features
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Customer Engagement
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Client Management (Customer)
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Segmentation
+ 3 more
Pricing
Totango offers custom pricing plan
ClientSuccess — 4.79★
Success starts with ClientSuccess.
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What is ClientSuccess?
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...
Read moreWhat reviewers like about ClientSuccess
- Automated conversation tracking
- Personalized email management
- Opportunity discovery features
Where ClientSuccess falls short
- Limited customization options
- Can be overwhelming for new users
- Basic analytics features
Common Features
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Retention Tracking
Unique Features
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Client Management (Customer)
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Customer Engagement
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Customer Tracking
+ 2 more
Pricing
ClientSuccess offers custom pricing plan
ChurnZero — 4.9★
Maximize customer value with ChurnZero.
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What is ChurnZero?
ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...
Read moreWhat reviewers like about ChurnZero
- Increases customer lifetime value
- Automated customer tracking
- Integration with CRMs
Where ChurnZero falls short
- Can be complex to set up
- May require ongoing training
- Pricing may be high
Common Features
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Retention Tracking
Unique Features
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Customer Engagement
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Client Management (Customer)
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Customer Tracking
+ 4 more
Pricing
Free Trial available
ChurnZero offers custom pricing plan
Ubiquity — 4.85★
Boost loyalty, drive profits with mobile engagement.
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What is Ubiquity?
Boost customer loyalty and profitability with Ubiquity, the top-rated mobile loyalty platform for retail, sports clubs, and insurance companies. This innovative platform allows businesses to stay connected with their customers at critical moments, increasing customer lifetime value and driving ...
Read moreWhat reviewers like about Ubiquity
- Boosts customer loyalty
- Personalized rewards
- Mobile app convenience
Where Ubiquity falls short
- Limited to specific industries
- Requires customer app adoption
- May lack advanced analytics
Common Features
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Retention Tracking
Unique Features
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Customer Engagement
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Mobile App
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Mobile Access
+ 2 more
Pricing
Ubiquity offers custom pricing plan
STAMP — 4.5★
Maximize retention and nurture lasting relationships.
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What is STAMP?
STAMP, the ultimate Retention Automation platform, is a powerful tool designed to enhance B2B customer satisfaction. With its advanced capabilities, it empowers businesses to effectively track and improve customer sentiment, resulting in higher retention rates and recurring revenue. By ...
Read moreWhat reviewers like about STAMP
- Enhances customer satisfaction
- Automated retention tracking
- Maximizes lifetime value
Where STAMP falls short
- Complex setup process
- May require training
- Limited customization options
Common Features
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Retention Tracking
Unique Features
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Sentiment Analysis
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Customer Engagement
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Feedback Management
+ 3 more
Pricing
STAMP offers custom pricing plan
MetaCX — 4.5★
Accelerate customer success with smarter engagement.
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What is MetaCX?
MetaCX is customer success software for fast growing SaaS companies. With a single User Interface, the MetaCX platform incorporates CRM, support automation, a self care portal and email marketing to provide an unified foundation for developing the strongest relationships with customers. MetaCX ...
Read moreWhat reviewers like about MetaCX
- Unified platform
- Predictive analytics
- Support automation
Where MetaCX falls short
- Complex for small teams
- Higher pricing tier
- Limited offline capabilities
Common Features
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Machine Learning
Unique Features
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Customer Engagement
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Self Service Portal
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Client Management (Customer)
+ 3 more
Churned vs its closest competitors
Buyers comparing Churned usually weigh it against these 10 customer success software competitors, starting with involve.ai, ServiceSource and Churn Solution. Each is compared against Churned on rating, pricing and feature coverage below.
Sites and apps like Churned
Searches for "sites like Churned" and "apps like Churned" land on the same set of options as "Churned alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each tool is in the running
Reviewers praise the AI-powered customer health dashboard that unifies all customer data in one view.
Watch for: A few users note the UX could be optimized and setup could be easier.
Transforms B2B customer journeys
Watch for: May require significant investment
Intelligent support operations
Watch for: May require training for staff
Automated conversation tracking
Watch for: Limited customization options
Increases customer lifetime value
Watch for: Can be complex to set up
What to look at before switching from Churned
The quick comparison across all 10 alternatives: 3 offer a free tier; and ChurnZero is the highest rated at 4.9★ across 749 reviews.
Behind the order.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
