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MetaCX is customer success software for fast growing SaaS companies. With a single User Interface, the MetaCX platform incorporates CRM, support automation, a self care portal and email marketing to provide an unified foundation for developing the strongest relationships with customers. MetaCX helps to engage customers more effectively using predictive analytics and advanced messaging.
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
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MetaCX was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Free Trial
Not available
MetaCX Pricing
Offers free forever plan
Pricing Model
Freemium
Paid Plans (Subscription )
Pricing Plans
Free
Custom outcomes and success milestones
Unlimited number of bridge shares
Engagement analytics
Implementation Guidance
Technical Support
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Professional
Includes features of Free plan, plus
3rd party data instrumentation with up to 3 systems
Salesforce integration
Outcome analytics
Roles & permissions
Enterprise
Includes features of Professional plan, plus
Unlimited templates
3rd party data instrumentation with 4+ systems
All available integrations
Outcome attribution
Screenshots of the MetaCX Pricing Page
Disclaimer: Pricing information for MetaCX is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Empowering businesses to succeed ...
User Review
RS
Roger S
08/03/21
"We love using MetaCX to connect our partner organizations to our initiatives and resources."
What do you like best about Metaimpact? The platform is extremely handy for having a shared place between two (or more) organizations. We are a ...
Read more
Customer Service
Online
Location
Indianapolis, Indiana
Stuck on something? We're here to help with all the questions and answers in one place.
Some top alternatives to MetaCX includes SpiceCSM Engagement Suite, Parlor, ClientSuccess, ProsperStack and NICE Satmetrix.
No, MetaCX doesn't provide API.
No, MetaCX doesn't provide mobile app.
MetaCX is located in Indianapolis, Indiana
MetaCX offers Freemium, Subscription pricing models
The starting price is not disclosed by MetaCX. You can visit MetaCX pricing page to get the latest pricing.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
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