Ubiquity Review: Is It The Right Customer Success Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Ubiquity offers custom pricing plan
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Ubiquity?
Boost customer loyalty and profitability with Ubiquity, the top-rated mobile loyalty platform for retail, sports clubs, and insurance companies. This innovative platform allows businesses to stay connected with their customers at critical moments, increasing customer lifetime value and driving profits. With Ubiquity, businesses can offer personalized rewards, promotions, and exclusive deals through the convenience of a mobile app. Say goodbye to traditional loyalty programs and embrace the power of mobile engagement. Trust Ubiquity to enhance your customer relationships and drive success for your business.
Pricing
Ubiquity offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Ubiquity Software Demo
Ubiquity was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Ubiquity
- Use cases
- Retail loyalty programs, Sports club membership engagement, Insurance customer retention
- Team types
- Customer success managers, Marketing teams
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Ubiquity
Highly rated mobile loyalty platform with strong customer engagement features
Ability to deliver personalized rewards and promotions through a mobile app
Effective in increasing customer lifetime value and profitability
Is Ubiquity right for you?
Best for mobile app-based loyalty in retail, sports, and insurance sectors.
Choose Ubiquity if
- You need a flexible mobile loyalty platform to boost customer lifetime value.
- Your team includes customer success or marketing professionals managing loyalty programs.
- Your company size is mid-market to enterprise (51+ employees) requiring personalized rewards.
Consider alternatives if
- You are a small business without mobile app infrastructure to support the platform.
- You require transparent, out-of-the-box pricing for straightforward budget planning.
What buyers should know before shortlisting Ubiquity
Ubiquity is a mobile loyalty platform that effectively enhances customer engagement and loyalty through personalized rewards and promotions. It is particularly beneficial for retail and service-oriented businesses looking to modernize their loyalty programs.
Ubiquity pros and cons
- Ubiquity pros
Highly rated mobile loyalty platform with strong customer engagement features
Ability to deliver personalized rewards and promotions through a mobile app
Effective in increasing customer lifetime value and profitability
- Ubiquity cons
Pricing is quotation based with no public starting price, complicating budget planning
Limited publicly available detailed feature information
Ready to try it?
Get started with Ubiquity
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Ubiquity side-by-side with top Customer Success Software alternatives.
What is the pricing of Ubiquity?
Ubiquity uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Ubiquity reviews and ratings
Buyer sentiment
Buyers generally express high satisfaction with Ubiquity’s mobile loyalty capabilities and impact on customer retention.
What buyers like
- Mobile app convenience
- Personalized rewards
- Customer engagement
Common complaints
- Pricing opacity
- Limited user feedback
What users are saying
HA
Halion A
12/14/21
"great product for a low cost, easy to use"
What do you like best about Ubiquity? easy to use, easy to teach, only pay once(unlike meraki) What do you dislike about Ubiquity?
HA
Halion A
12/14/21
"great product for a low cost, easy to use"
What do you like best about Ubiquity? easy to use, easy to teach, only pay once(unlike meraki) What do you dislike about Ubiquity?
AU
Anonymous User
11/18/19
"A Good and Best Wireless Device for Communication."
What do you like best about Ubiquity? Giving Wireless connectivity where fiber connectivity cant be reached,Ubiquity plays an important role to ...
Read more
AU
Anonymous User
11/18/19
"A Good and Best Wireless Device for Communication."
What do you like best about Ubiquity? Giving Wireless connectivity where fiber connectivity cant be reached,Ubiquity plays an important role to ...
Read more
AU
Anonymous User
11/14/19
"Ubiquity-M5 best devices"
What do you like best about Ubiquity? In some are wired connection is not possible so wireless is best option for the communication.Wired connection ...
Read more
AU
Anonymous User
11/14/19
"Ubiquity-M5 best devices"
What do you like best about Ubiquity? In some are wired connection is not possible so wireless is best option for the communication.Wired connection ...
Read more
Ubiquity security and data handling
Key compliance certifications and security features for IT and security teams evaluating Ubiquity.
Certifications
Developer & data
Alternatives to Ubiquity
Ubiquity Support Options
Frequently Asked Questions About Ubiquity
Common questions buyers ask before choosing Ubiquity.
Ubiquity is a strong fit if: You need a flexible mobile loyalty platform to boost customer lifetime value.; Your team includes customer success or marketing professionals managing loyalty programs.. Consider alternatives if: You are a small business without mobile app infrastructure to support the platform.; You require transparent, out-of-the-box pricing for straightforward budget planning..
Buyers commonly note the following limitations of Ubiquity: Pricing is quotation based with no public starting price, complicating budget planning; Limited publicly available detailed feature information; Smaller user base with only 12 ratings, which may limit peer insights.
Some top alternatives to Ubiquity includes ClientSuccess, Thanx, Preferred Patron Loyalty, Eazipoints and inCust.
Ubiquity offers Quotation Based pricing model
The starting price is not disclosed by Ubiquity. You can visit Ubiquity pricing page to get the latest pricing.
Ready to try it?
Get started with Ubiquity
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
