Churned vs ClientSuccess Comparison
Churned
Starting at Contact for pricing
- Large Enterprises
- Small Business
Churned: The Solution to Customer Retention Woes Tired of losing valuable customers? Meet Churned, the revolutionary AI-driven Customer Success Management Platform that will transform how you drive revenue and elevate y…
ClientSuccess
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pa…
ClientSuccess leads on user satisfaction with a 4.5-star rating across 229 reviews.
Churned vs ClientSuccess — at a glance
| Feature | Churned | ClientSuccess |
|---|---|---|
| Rating | — | 4.5 / 5 |
| Reviews | — | 229 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Success Software | Customer Success Software |
| Platforms | Browser Based (Cloud) | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | Business Hours |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | US |
Key differences between Churned and ClientSuccess
- Deployment: Churned supports Browser Based (Cloud); ClientSuccess supports SaaS/Web/Cloud.
Churned vs ClientSuccess — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Small Business, Medium Business
Best for medium to large teams needing integrated customer success and project management.
- You require automatic tracking of customer conversations to streamline communication.
- Your team benefits from personalized email automation to enhance client engagement.
- You need combined project management and sales opportunity tracking in one platform.
- You are a freelancer or solo consultant without a dedicated customer success team.
- You prefer transparent, publicly available pricing and simpler setup processes.
Churned typically suits Large Enterprises and Small Business. ClientSuccess tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Churned: The Solution to Customer Retention Woes Tired of losing valuable customers? Meet Churned, the revolutionary AI-driven Customer Success Management Platform that will transform how ... Read More about Churned | Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More about ClientSuccess |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Churned and ClientSuccess on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Churned User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | No expert review available for this product | Buyer sentiment Buyers generally rate ClientSuccess positively for its automation and integrated features but note concerns about pricing transparency and setup complexity. What buyers like
Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Peek  Mural  Centrify |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to Churned and ClientSuccess in 2026
Alternatives |
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Related Blogs and Articles for Customer Success Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Churned or ClientSuccess?
- ClientSuccess edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Churned and ClientSuccess offer a free trial?
- Neither Churned nor ClientSuccess currently lists a free trial.
- What is the starting price of Churned vs ClientSuccess?
- Churned starts at Contact for pricing. ClientSuccess starts at Contact for pricing.
- What are the top alternatives to Churned?
- Top alternatives to Churned include Syncly, Portalstack, Churn Solution, TheyDo, Totango.
- What are the top alternatives to ClientSuccess?
- Top alternatives to ClientSuccess include Parlor, ProsperStack, Custify, Salesmachine, Catalyst.