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BackHQ - Service Desk Software

BackHQ Alternatives with Better Pricing

Streamline employee requests and boost productivity.

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Trusted by 254,745+ software buyers annually.

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  • BackHQ offers custom pricing plan

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BackHQ rating: 4.710 alternatives foundBuyers compare 3–5 alternatives before deciding.

Showing 1-10 out of 10

Top rated

List of the Top BackHQ alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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✦ Editor’s Pick

What is Freshservice?

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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What is ManageEngine ServiceDesk Plus?

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 3 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

Streamline IT service management with SolarWinds.

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What is SolarWinds Service Desk?

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.

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Jira Service Desk - Service Desk Software

Jira Service Desk

Efficiently manage service requests with ease.

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Free plan available

What is Jira Service Desk?

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

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Common Features

No common features

Unique Features

  • Self Service Portal

  • Customer Support

  • Live Chat

+ 5 more

Pricing

Free Trial available, Try Now

Starts from $20/user/month when monthly, also offers free forever plan

Halo Service Desk - Service Desk Software

Halo Service Desk

Effortlessly manage IT support with Halo.

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4.6

(25)

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What is Halo Service Desk?

Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of capabilities that makes it easy for agents to deliver fast, first call resolution while improving customer ...

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IBM Control Desk - Service Desk Software

IBM Control Desk

Streamline your service desk with intelligent asset management.

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4.6

(15)

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What is IBM Control Desk?

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...

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8.9

Spot Score

Teamwork Desk - Help Desk Software

Teamwork Desk

Effortlessly improve customer support with Teamwork Desk.

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4.4

(76)

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What is Teamwork Desk?

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 11 more

Pricing

Free Trial available

Starts from $8.50/User/Month when Billed Yearly

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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What is HelpDesk?

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

8.2

Spot Score

UseDesk - Help Desk Software

UseDesk

Streamline customer support with UseDesk.

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5.0

(4)

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⭐ Higher rated than BackHQ

What is UseDesk?

UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from the comfort of their homes. If customers want to get instant access to customer service team, UseDesk ...

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Common Features

No common features

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 6 more

Pricing

Free Trial available

Starts from $45/Month

8.3

Spot Score

LabiDesk - Help Desk Software

LabiDesk

Streamline customer support and enhance satisfaction.

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What is LabiDesk?

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 11 more

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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