Top 9 AvidTrak Alternatives 2026
Track, improve, and optimize your call center.
Main Features
- Call Recording
- Call Whisper
- Dynamic Text Replacement (DTR)
- Keyword Tracking
Pricing
Free Trial available
AvidTrak is a Inbound Call Tracking Software platform with a user rating of 4.0★ based on 3 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Inbound Call Tracking Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
AvidTrak vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| AvidTrak Current | Inbound Call Tracking Software | Free trial | 4.0 ★ | ✓ Yes |
 ResponseTap | Inbound Call Tracking Software | Custom pricing | 4.5 ★ | ✗ No |
 CallView 360 | Inbound Call Tracking Software | Custom pricing | 5.0 ★ | ✗ No |
 TeleCapture | Inbound Call Tracking Software | $5.99 | 4.8 ★ | ✗ No |
 CallRoot | Inbound Call Tracking Software | $49 | 3.3 ★ | ✗ No |
 Call Tracker | Inbound Call Tracking Software | $37 | 4.7 ★ | ✓ Yes |
Showing 1-9 out of 9
List of the Top AvidTrak alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
ResponseTap
Revolutionize your call handling with ease.
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What is ResponseTap?
ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user easily take phone calls with an on-screen call-control interface that eliminates the need for a separate ...
Read moreCommon Features
-
Dynamic Text Replacement (DTR)
-
Lead Source Tracking
-
Call Recording
+ 1 more
Unique Features
-
Automated Routing
Pricing
ResponseTap offers custom pricing plan
CallView 360
Transform your call center efficiency.
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What is CallView 360?
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solution that installs within Microsoft Dynamics CRM. CallView 360 tracks the ...
Read moreCommon Features
No common features
Unique Features
-
CRM Integration
-
Caller Identification
Pricing
CallView 360 offers custom pricing plan
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TeleCapture
Streamline customer calls and boost sales efficiently.
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What is TeleCapture?
TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...
Read moreCommon Features
-
Lead Source Tracking
-
Call Recording
Unique Features
-
Automated Routing
Pricing
Starts from $5.99/Month
CallRoot
Track, analyze, and improve inbound calls efficiently.
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What is CallRoot?
CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed internal and external call success rates, track call sources, and segment ...
Read moreCommon Features
-
Lead Source Tracking
-
Keyword Tracking
-
Dynamic Text Replacement (DTR)
+ 1 more
Unique Features
-
Dedicated Phone Line Integration
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Google Analytics Integration
Pricing
Starts from $49/Month
Call Tracker
Streamline your calls, elevate your sales.
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What is Call Tracker?
Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound Call Data including Location, Marketing Campaign and Lead source. Call ...
Read moreCommon Features
-
Lead Source Tracking
-
Call Recording
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $37/Month
7.6
SpotScore
Tracking Sales Calls
Maximize your marketing ROI with precision call tracking.
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What is Tracking Sales Calls?
Introducing our cutting-edge product, "Tracking Sales Calls" - the ultimate solution for monitoring your marketing efforts. With a tagline of "Enlarge Marketing Results", this powerful tool allows you to track phone calls from various sources, such as your website, PPC, SEO, Facebook, print, ...
Read moreCommon Features
No common features
Unique Features
-
Outbound Call Center
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Inbound Call Center
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Progressive Dialer
+ 3 more
Pricing
Starts from $14.95/Month
CallTracking
Maximize ROI and optimize your calls with CallTracking.
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What is CallTracking?
Introducing CallTracking - your go-to solution for monitoring multiple calls and gauging the effectiveness of your marketing efforts. Developed in-house, this software streamlines the process of tracking calls from various sources, enabling businesses to optimize their advertising budget and ...
Read moreCommon Features
No common features
Unique Features
-
Call Monitoring
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Historical Reporting
Pricing
CallTracking offers custom pricing plan
Nimbata
Track your marketing success with precision.
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What is Nimbata?
Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows for the ability to track inbound call data along with all other marketing ...
Read moreCommon Features
-
Lead Source Tracking
-
Dynamic Text Replacement (DTR)
-
Call Recording
+ 2 more
Unique Features
-
Google Analytics Integration
Pricing
Free Trial available
Starts from $29/Month
CallAction
Increase sales and streamline processes with CallAction.
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What is CallAction?
CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysis. Then, the database tells about each caller: what drove them to call, ...
Read moreCommon Features
-
Lead Source Tracking
-
Call Recording
Unique Features
-
Caller Identification
-
CRM Integration
-
SMS Notification
Pricing
Free Trial available
Starts from $139/Month
Which AvidTrak Alternative Is Right for You?
- If you need a free or low-cost option: Call Tracker — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: CallView 360 — holds the highest user rating (5.0★) among AvidTrak alternatives.
- If you want a mid-range option: Call Tracker — sits in the middle of the list by rating and may fit teams with mixed requirements.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to AvidTrak for Inbound Call Tracking Software are CallView 360 (5.0★), Nimbata (5.0★), CallAction (5.0★). Compare all 9 alternatives side-by-side above.
When evaluating alternatives to AvidTrak, prioritize: Call Recording, Lead Source Tracking, Keyword Tracking, Dynamic Text Replacement (DTR), Call Whisper, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Inbound Call Tracking Software tools are Callation, Callback24, CallSource. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply AvidTrak is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
AvidTrak has a rating of 4.0. 6 alternatives — including ResponseTap and CallView 360 — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].