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Best SAP Customer Experience Alternatives for Android — 12 Compared in 2026

Explore 12 alternatives to SAP Customer Experience — vetted by our editors with real user reviews, pricing, and feature comparisons.

SAP Customer Experience alternatives: the 12 best options at a glance

Quick answer

Need a SAP Customer Experience alternative fast? Consider Simply CRM, CloudCC CRM and Team365. Simply CRM holds the top SpotScore (8.6) with a 4.94★ rating. The full comparison of all 12 on score, rating, and price is below.

Comparing SAP Customer Experience alternatives doesn't have to be guesswork. These 12 crm software options are ranked by SpotScore, which blends verified satisfaction with market presence, alongside ratings and pricing. Each tool clears editorial review. Use the table for a fast comparison, then read the full breakdown below.

ProductSpotScoreRatingPricingBest for
Simply CRMTransforming customer connections, powering your business.8.6★★★★★ 4.94(121)Freefrom $15 /User/Monthteams of all sizes
CloudCC CRMStreamline your customer relationships effortlessly.8.5★★★★☆ 4.25(2)Freefrom $5 /User/Monthteams of all sizes
Team365Effortlessly manage your team, clients, and tasks.8.5★★★★★ 4.64(8)FreeFree Trial · Subscriptionteams of all sizes
VipeCloudEmpowering businesses to elevate customer relationships.8.1★★★★★ 4.82(30)Freefrom $20/moteams of all sizes
Bigin by Zoho CRMStreamline your sales and build better relationships.9★★★★★ 4.6(294)FreeFree Trial · Freemium · Subscriptionsmall businesses
Creatio CRMAI-Native No-Code CRM & Workflow Automation Platform—Not yet ratedmid-size & enterprise teams
SalesRabbitBoost your sales with streamlined contact management.9.8★★★★★ 4.61(309)FreeFree Trial · Subscriptionteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)FreeFree Trial · Subscriptionteams of all sizes
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)FreeFree Trial · Freemium · Subscriptionteams of all sizes
ClickUpEffortlessly streamline your projects with ClickUp9.8★★★★★ 4.87(2889)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
Bitrix24Streamline your business with Bitrix24.9.8★★★★☆ 4.24(422)FreeFree Trial · Freemium · One-time license · Subscriptionteams of all sizes
Apollo.ioEmpower your sales team to exceed goals.9.6★★★★★ 4.97(2210)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes

8.6

SpotScore

Simply CRM - CRM Software

Simply CRM

Transforming customer connections, powering your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Simply CRM?

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship management and sales growth.

Read more about Simply CRM
Free TrialTry Free →·

Simply CRM offers custom pricing plan

8.5

SpotScore

CloudCC CRM - CRM Software

CloudCC CRM

Streamline your customer relationships effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is CloudCC CRM?

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking functionality makes sure no customer tickets go unattended. One click ...

Read more about CloudCC CRM
Free Trial

8.5

SpotScore

Team365 - CRM Software

Team365

Effortlessly manage your team, clients, and tasks.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Team365?

Team 365 is a cloud based Contact Relationship Management (CRM) software. This CRM system helps you to keep track of your prospects, customers and contacts. It also helps you to organize projects, manage appointments and view reports. It has the powerful integration with Outlook for contact ...

Read more about Team365
Free TrialTry Free →

8.1

SpotScore

VipeCloud - CRM Software

VipeCloud

Empowering businesses to elevate customer relationships.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is VipeCloud?

VipeCloud is a CRM and email automation platform for small to mid-sized sales and marketing teams that primarily work out of Gmail or Outlook. It combines pipeline management, multi-touch email sequences, video messaging, and engagement tracking in one platform, replacing the need for separate ...

Read more about VipeCloud
Free Trial·

VipeCloud offers custom pricing plan

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9.0

SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM

The Best Overall

Streamline your sales and build better relationships.

Best for: SMB teams

Add to compare

What is Bigin by Zoho CRM?

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...

Read more about Bigin by Zoho CRM
Free TrialTry Free →·

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

Creatio

Creatio CRM

RECOMMENDED

AI-Native No-Code CRM & Workflow Automation Platform

Best for: Mid-market · Enterprise

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What is Creatio CRM?

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, customer service, and operational workflows with flexible process design ...

Read more about Creatio CRM

Starts from $40/user/month when Billed Yearly

9.8

SpotScore

SalesRabbit - Contact Management Software

SalesRabbit

Boost your sales with streamlined contact management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SalesRabbit?

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to them. SalesRabbit acts as the middleman to manage sales process and streamline workflow, making it easy ...

Read more about SalesRabbit
Free TrialTry Free →·

Starts from $25/User/Month when Billed Yearly

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →·

Starts from $25/user/month when monthly

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →·

Starts from $9/user/month when yearly, also offers free forever plan

9.8

SpotScore

ClickUp - Collaboration Software

ClickUp

Effortlessly streamline your projects with ClickUp

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is ClickUp?

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows users to toggle between two distinct views, providing flexibility based on ...

Read more about ClickUp
Free TrialTry Free →·

Starts from $7/User/Month when yearly, also offers free forever plan

9.8

SpotScore

Bitrix24

Bitrix24

Streamline your business with Bitrix24.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Bitrix24?

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build company's corporate intranet, manage customer relations and provide new levels ...

Read more about Bitrix24
Free TrialTry Free →

9.6

SpotScore

Apollo.io - Sales Engagement Software

Apollo.io

Empower your sales team to exceed goals.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Apollo.io?

Apollo is sales engagement software designed for the sales team. When managers view their team through the lens of goal setting and progress tracking, motivation increases across the board. Apollo helps make targets easier to set and hit with the right dashboards that provide relevant ...

Read more about Apollo.io
Free TrialTry Free →·

Starts from $0/user/month when monthly, also offers free forever plan

The main SAP Customer Experience competitors

SAP Customer Experience competes with 12 other crm software tools tracked on Spotsaas. The closest by feature overlap are Simply CRM, CloudCC CRM and Team365. Each is compared against SAP Customer Experience on rating, pricing and feature coverage below.

What else works like SAP Customer Experience?

Searches for "sites like SAP Customer Experience" and "apps like SAP Customer Experience" land on the same set of options as "SAP Customer Experience alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each option earned its place

Simply CRM8.6Best for teams of all sizes

Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.

Watch for: Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.

CloudCC CRM8.5Best for teams of all sizes

Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.

Watch for: Analytics and reporting features may not be as advanced as other CRM solutions.

Team3658.5Best for teams of all sizes

Cloud-based CRM accessible from anywhere.

Watch for: Some users may find that customization options are limited compared to more advanced CRM solutions.

VipeCloud8.1Best for teams of all sizes

Customer support responds quickly with a personalized approach to resolving user issues.

Watch for: Interface lacks modern aesthetics and would benefit from a visual refresh.

Bigin by Zoho CRM9Best for small businesses

Simple design with a short learning curve — accessible for non-technical users.

Watch for: Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

Creatio CRMBest for mid-size & enterprise teams

Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

Watch for: Initial implementation often needs careful planning to fully align processes with business requirements.

SalesRabbit9.8Best for teams of all sizes

Streamlines daily workflow and enhances productivity by offering a wide range of features.

Watch for: Initial overwhelm due to the abundance of features, requiring time to explore and understand the full potential.

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

ClickUp9.8Best for teams of all sizes

Versatile platform with constant updates and amazing customer support that prioritizes user feedback promptly.

Watch for: Steep learning curve initially, which may be challenging for newcomers without a technical background.

Bitrix249.8Best for teams of all sizes

CRM covers customer management, project management, and collaboration in one platform.

Watch for: Overwhelming number of features can make adaptation and navigation challenging for first-time users.

Apollo.io9.6Best for teams of all sizes

Easy to use and user-friendly interface for locating contacts and companies, with convenient filters for narrowing down searches.

Watch for: Potential complexity for newcomers due to the richness of features without proper support.

Why teams look for a SAP Customer Experience alternative

The motivation to leave SAP Customer Experience usually centers on a few specifics:

  • The feature set may be overwhelming for small businesses with simpler needs.
  • The feature set may be overwhelming for small businesses with simpler needs.
  • New users face a steep learning curve given the advanced functionality.

How to evaluate a SAP Customer Experience alternative

How these 12 crm software alternatives measure up: 11 offer a free tier; paid plans run $5–$20, with CloudCC CRM the cheapest entry point; and Apollo.io is the highest rated at 4.97★ across 2210 reviews.

How we put this in order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to SAP Customer Experience are Apollo.io (5.0★), Simply CRM (4.9★), ClickUp (4.9★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to SAP Customer Experience, prioritize: Contact Management, Call Logging, Product Catalog, Marketing Automation, Customer Support, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply SAP Customer Experience is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to land on the right SAP Customer Experience alternative

  • On a budget / just exploring: start with a free tier — Simply CRM, CloudCC CRM and Team365 let you evaluate without paying upfront.
  • If real-user ratings matter most: Apollo.io has the strongest star rating (4.97★) among the options with verified reviews.
  • Want the safest pick: Simply CRM has the highest Spotsaas Score (8.6) in this list — a strong default if you're unsure.

Ready to leave SAP Customer Experience?

Getting off SAP Customer Experience cleanly comes down to preparation. Export everything, verify the new tool can import it, and check feature parity for your day-to-day work. Run a small pilot first, then migrate fully, keeping SAP Customer Experience as backup until you're done. Free trials above lower the risk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].