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8 Customerly Alternatives for Android, Ranked (2026)

Explore 8 alternatives to Customerly — vetted by our editors with real user reviews, pricing, and feature comparisons.

8 Customerly alternatives worth comparing

Quick answer

Among live chat software alternatives to Customerly, the leaders are LiveChat, Crisp and ClickDesk. LiveChat ranks number one with a SpotScore of 9.8 and 4.35★ from real users. All 8 are compared on score, rating, and price below.

There's no single best tool for everyone, so if Customerly falls short on cost, features, or ease of use, look here. These 8 live chat software alternatives lead the field, ranked by SpotScore (a blend of real-user satisfaction and market presence), ratings, and pricing. Compare them quickly in the table, then read each profile.

ProductSpotScoreRatingPricingBest for
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.35(791)Freefrom $16 /User/Monthteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.47(140)Freefrom $25 /User/Monthsmall & mid-size businesses
ClickDeskSeamlessly serve your customers with ClickDesk.9.1★★★★☆ 4.14(84)Freefrom $12.99 /User/Monthteams of all sizes
Formilla.comMaximize customer engagement and generate leads effortlessly.9★★★★★ 4.5(1)Freefrom $23.99/moteams of all sizes
ChaportEffortless customer communication, even when offline.8.9★★★★★ 4.82(17)Freefrom $15 /User/Monthsmall & mid-size businesses
Zoho SalesIQRevolutionize your customer engagement.8.9★★★★☆ 4.42(283)Freefrom $7 /User/Monthteams of all sizes
ChatGenStreamline customer support and boost conversions.8.6★★★★★ 5(2)Freefrom $79/moteams of all sizes
SubizElevate your customer care game with Subiz.8.6★★★★★ 5(1)Freefrom $9.59/moteams of all sizes

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

791 verified reviews

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What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

4.5

140 verified reviews

Add to compare

What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial

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9.1

SpotScore

ClickDesk - Live Chat Software

ClickDesk

Seamlessly serve your customers with ClickDesk.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

4.1

84 verified reviews

Add to compare

What is ClickDesk?

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

Read more about ClickDesk

9.0

SpotScore

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

1 verified reviews

Add to compare

What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Read more about Formilla.com
Free Trial

8.9

SpotScore

Chaport - Live Chat Software

Chaport

Effortless customer communication, even when offline.

Best for: SMB teams · Mid-market

Start Free Trial

4.8

17 verified reviews

Add to compare

What is Chaport?

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

Read more about Chaport
Free Trial·

Chaport offers custom pricing plan

8.9

SpotScore

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

283 verified reviews

Add to compare

What is Zoho SalesIQ?

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...

Read more about Zoho SalesIQ
Free TrialTry Free →

8.6

SpotScore

ChatGen - Live Chat Software

ChatGen

Streamline customer support and boost conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

2 verified reviews

Add to compare

What is ChatGen?

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...

Read more about ChatGen
Free Trial·

ChatGen offers custom pricing plan

8.6

SpotScore

Subiz - Live Chat Software

Subiz

Elevate your customer care game with Subiz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is Subiz?

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...

Read more about Subiz
Free Trial

How Customerly competitors stack up

Across Live Chat Software, 8 products compete directly with Customerly. The strongest overlap is with LiveChat, Crisp and ClickDesk. Each is compared against Customerly on rating, pricing and feature coverage below.

Tools similar to Customerly

Searches for "sites like Customerly" and "apps like Customerly" land on the same shortlist as "Customerly alternatives" — the 8 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made our Customerly alternatives list

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

ClickDesk9.1Best for teams of all sizes

Supports real-time chat, helpdesk, voice call, and social engagement in one platform.

Watch for: Customer support response times can be slow, causing delays in issue resolution.

Formilla.com9Best for teams of all sizes

Multi-language support

Watch for: Limited advanced features

Chaport8.9Best for small & mid-size businesses

Ease of use and interface, making it simple for both novice and experienced users.

Watch for: Limited customization options may restrict tailoring the platform to specific needs.

Zoho SalesIQ8.9Best for teams of all sizes

Integrates with other Zoho products including CRM, Desk, and Campaigns.

Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

ChatGen8.6Best for teams of all sizes

Hybrid chatbot capabilities

Watch for: Limited customization options

Subiz8.6Best for teams of all sizes

Lead capture automation

Watch for: Limited customization options

Why teams look for a Customerly alternative

A handful of pain points come up again and again when teams consider replacing Customerly:

  • Some users find Customerly to be not the easiest and most efficient tool for live chat.
  • Concerns raised about the CEO's integrity and the company's commitment to promises.
  • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.
  • The platform's richness of features and customizations can be overwhelming for newcomers without proper support.

How to compare Customerly alternatives

A factual rundown of the 8 alternatives: 8 offer a free tier; paid plans run $7–$79, with Zoho SalesIQ the cheapest entry point; and ChatGen is the highest rated at 5★ across 2 reviews.

How we decide the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Customerly are ChatGen (5.0★), Subiz (5.0★), Chaport (4.8★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to Customerly, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Customerly starts from $24 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Customerly is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose a Customerly alternative with confidence

  • On a budget / just exploring: start with a free tier — LiveChat, Crisp and ClickDesk let you evaluate without paying upfront.
  • If real-user ratings matter most: ChatGen has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: LiveChat has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Getting off Customerly without the headaches

Before you commit to leaving Customerly, validate the fit. Export your data, check the import works, and confirm your essential features carry over. Pilot the switch with a free trial, then go all in, keeping Customerly open as a safety net until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].