9.8
SpotScore

TalkDesk
Empower your team, elevate your customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read more about TalkDesk9.6
SpotScore

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read more about Nextiva9.3
SpotScore

CallHippo
Revolutionize your customer experience with CallHippo.
Best for: SMB teams · Mid-market · Enterprise
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What is CallHippo?
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...
Read more about CallHippoCallHippo offers custom pricing plan
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8.7
SpotScore

Knowlarity
Empowering Your Business with Seamless Customer Engagement
Best for: SMB teams · Mid-market · Enterprise
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What is Knowlarity?
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...
Read more about KnowlarityKnowlarity offers custom pricing plan
8.7
SpotScore

Freshcaller
Streamline your calls, elevate customer experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshcaller?
Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...
Read more about Freshcaller7.6
SpotScore

Whelp
Connecting businesses with customers, one channel at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is Whelp?
Whelp is an omnichannel customer support platform that consolidates voice, email, chat, and social messaging into a single interface. Support teams get access to each customer's purchase and engagement history, enabling more personalized service and faster lead conversion.
Read more about WhelpWhelp offers custom pricing plan
