10 Capacity Alternatives Ranked by Real Users — Free Picks Included (2026)

What is Gorgias?

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...

What is Kayako?

Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors while delivering exceptional customer service. Kayako's chat support software helps businesses improve ...

What is HappyFox?

The HappyFox Help Desk Software helps agents process support requests, keeping them happy and organized. It provides the infrastructure so users can run their business with no up-front costs or long term contracts. Features include Customizable templates for support requests, Knowledge base, ...

What is Sugester?

Sugester is a Help Desk Software which lets business manage their clients. It comes with a user-friendly interface and allows to track clients' tickets from the time they are created to when they are resolved. Users can also allocate resources to each ticket, as well as see the results of those ...

What is ProProfs Help Desk?

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing software, web based training (WBT), managing online content, providing scheduling and tracking capabilities, ...

What is BoldDesk?

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...

What is Trakdesk?

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble by keeping them in the loop with tickets and gives employees the ability to communicate better by grouping ...

What is Movidesk?

Movidesk is a simple, elegant help desk software. It's designed to give small teams an uncomplicated way to manage their interaction with customers. Movidesk is a customer service software platform that brings the latest in knowledge management, social networking, cloud computing, and ...

What is Agiloft?

Agiloft is the lightweight, secure, and affordable help desk software solution designed specifically to meet the needs of IT departments of small-to-midsize companies. With functionality that includes knowledge management, customer service tools, live chat, and smart phone support capabilities, ...

What is Happitu?

Happitu is the go-to support tool for Call Centers, enabling them to organize tickets and automate their operations with custom workflow capabilities. Its omnichannel integrations will make it easy to design scripts quickly with its user-friendly drag and drop feature. Agents are given the ...