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Brand24 Alternatives: 12 Options Compared, Including Free (2026)

Explore 12 alternatives to Brand24 — vetted by our editors with real user reviews, pricing, and feature comparisons.

Our 12 top free Brand24 alternatives at a glance

Quick answer

Here's the lineup of Brand24 alternatives: Starfish Reviews, myPresences and Customer Alliance. Starfish Reviews leads on SpotScore (8.7) with a 5★ rating. All 12 are compared on score, rating, and price below.

Thinking about life after Brand24? These 12 reputation management software free alternatives are the options most worth your time, ranked by SpotScore (real-user satisfaction and market presence), ratings, and pricing. We check every tool ourselves. The table sums them up quickly; the breakdowns below give you the reasoning.

ProductSpotScoreRatingPricingBest for
Starfish ReviewsManage your reputation, elevate your success.8.7★★★★★ 5(11)Freefrom $3.99/mosmall & mid-size businesses
myPresencesMaximize your online presence with myPresences.8.6★★★★★ 4.75(4)Freefrom $12/moteams of all sizes
Customer AllianceBoost your reputation, engage your community.8.6★★★★☆ 4(2)FreeFree Trial · Quotation Basedteams of all sizes
AlertiSimplify social media management for businesses.8.5★★★★☆ 4.14(11)Freefrom $7.50/moteams of all sizes
OnvoardTake control of your online reputation.7.5★★★★★ 4.5(3)Freefrom $99/moteams of all sizes
HootsuiteStreamline your social media management with Hootsuite.9.8★★★★☆ 3.98(2932)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
TrustpilotAmplify your reputation, connect with customers.9.8★★★★★ 5(10150)FreeFreemium · Subscription · Quotation Basedteams of all sizes
BirdEyeManage your reputation like a pro.9.6★★★★★ 4.93(1957)FreeFree Trial · Quotation Basedteams of all sizes
MentionMonitor, respond, and improve your online reputation.9.4★★★★☆ 4.45(137)FreeFree Trial · Freemium · Subscriptionteams of all sizes
GoSiteStreamline your business, grow your success.9.1★★★☆☆ 3.49(89)FreeFreemium · Quotation Basedsmall & mid-size businesses
YotpoUnleash the power of customer feedback.9.1★★★★★ 4.68(336)FreeFreemium · Subscriptionteams of all sizes
NiceJobStreamline your reputation management with automation.9★★★★★ 4.94(269)FreeFree Trial · Subscriptionteams of all sizes

8.7

SpotScore

Starfish Reviews - Reputation Management Software

Starfish Reviews

Manage your reputation, elevate your success.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Starfish Reviews?

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the StarfishReviews.com website, where consumers can leave good or bad reviews of ...

Read more about Starfish Reviews
Free TrialTry Free →

8.6

SpotScore

myPresences - Reputation Management Software

myPresences

Maximize your online presence with myPresences.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is myPresences?

myPresences is a perfect fit for those businesses that need to grow their online presence and usability. This software provides numerous options that help create a varied outreach. It assists users in registering and listing their company, responding to reviews, and improving visibility. ...

Read more about myPresences
Free TrialTry Free →

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Reach in-market buyersRank above rivals2M+ buyers a year

8.6

SpotScore

Customer Alliance - Reputation Management Software

Customer Alliance

Boost your reputation, engage your community.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Customer Alliance?

Customer Alliance is a reputation management software that focuses on 3 main areas - Reputation Management, Social Media Management and Community Management. It allows companies to handle their Yelp, Citysearch, YellowPages and many more online reputation accounts at the single place, and hence ...

Read more about Customer Alliance
Free Trial·

Customer Alliance offers custom pricing plan

8.5

SpotScore

Alerti - Reputation Management Software

Alerti

Simplify social media management for businesses.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Alerti?

Alerti is a social media management software that solves the challenges that businesses face when trying to manage their social accounts across multiple networks and numerous social media analysts. From a business standpoint, Alerti has an open API and subscribes to an open development model. ...

Read more about Alerti
Free TrialTry Free →·

Alerti offers custom pricing plan

7.5

SpotScore

Onvoard - Reputation Management Software

Onvoard

Take control of your online reputation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Onvoard?

The Onboard platform is used to help ride-sharing drivers and vendors (e.g. hotels and rental car companies) manage online reputation in real time. The products allow them to quickly respond to negative customer reviews, positive reviews and all opinions in between. With the addition of our ...

Read more about Onvoard
Free TrialTry Free →·

Onvoard offers custom pricing plan

9.8

SpotScore

Hootsuite - Social Media Management Software

Hootsuite

Streamline your social media management with Hootsuite.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Hootsuite?

Hootsuite Enterprise integrates social media management into team's workflow. Get a complete picture of everything happening across all the social networks from one dashboard and collaborate with team to manage all the social communications fast. Hootsuite gives one place to publish, monitor ...

Read more about Hootsuite
Free TrialTry Free →·

Hootsuite offers custom pricing plan

9.8

SpotScore

Trustpilot - Reputation Management Software

Trustpilot

Amplify your reputation, connect with customers.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Trustpilot?

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respond to customer feedback. The RESTful API is perfect for developers who want ...

Read more about Trustpilot

Starts from $200/Month, also offers free forever plan

9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye

Manage your reputation like a pro.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is BirdEye?

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...

Read more about BirdEye
Free Trial·

BirdEye offers custom pricing plan

9.4

SpotScore

Mention - Reputation Management Software

Mention

Monitor, respond, and improve your online reputation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Mention?

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to improve or hurt their reputation. Mention is used by big brands like ...

Read more about Mention
Free Trial·

Starts from $24/Month when Billed Yearly, also offers free forever plan

9.1

SpotScore

GoSite - Reputation Management Software

GoSite

Streamline your business, grow your success.

Best for: SMB teams · Mid-market

Try for Free

Add to compare

What is GoSite?

GoSite is an all-in-one platform for small businesses, facilitating customers to find, book, and pay for services. The platform is easy to use and customize, allowing you to build your website with drag-and-drop editor. Manage your team's schedule, client bookings and grow your business with ...

Read more about GoSite

GoSite offers custom pricing plan

9.1

SpotScore

Yotpo - Reputation Management Software

Yotpo

Unleash the power of customer feedback.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Yotpo?

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer reviews, ratings and Q&A, and allows for personalized displays. Brands can ...

Read more about Yotpo

9.0

SpotScore

NiceJob - Reputation Management Software

NiceJob

Streamline your reputation management with automation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is NiceJob?

NiceJob is a reputation management software that leverages automation to cut the time allocated to reputation monitoring, notification and protection. Reputation management is not a one step process any longer; it's a full time job managing multiple sources of risk that can be automated with ...

Read more about NiceJob
Free TrialTry Free →·

Starts from $45/Month

Brand24 competitors, compared

Buyers comparing Brand24 usually weigh it against these 12 reputation management software competitors, starting with Starfish Reviews, myPresences and Customer Alliance. Each is compared against Brand24 on rating, pricing and feature coverage below.

Sites and apps like Brand24

Searches for "sites like Brand24" and "apps like Brand24" land on the same set of options as "Brand24 alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

What each Brand24 alternative is good at

Starfish Reviews8.7Best for small & mid-size businesses

Seamless ordering process with early delivery exceeding expectations.

Watch for: Newcomers may find the richness of features and customizations complex without adequate support.

myPresences8.6Best for teams of all sizes

Enhances online presence

Watch for: Limited to online presence

Customer Alliance8.6Best for teams of all sizes

Comprehensive management tools

Watch for: May be overwhelming for small businesses

Alerti8.5Best for teams of all sizes

Easy setup and usage with a good selection of sources for alerts, including major social media platforms, blogs, and more.

Watch for: Pricing may be considered high, especially for additional social media management features.

Onvoard7.5Best for teams of all sizes

Real-time reputation management

Watch for: Limited to ride-sharing industry

Hootsuite9.8Best for teams of all sizes

Comprehensive dashboard

Watch for: Higher pricing tiers

Trustpilot9.8Best for teams of all sizes

Easy to use site, colorful, explanatory, and useful.

Watch for: Some extreme opinions can flood the platform, affecting the credibility of reviews.

BirdEye9.6Best for teams of all sizes

Exceptional support team that guides users step-by-step and ensures they feel in control.

Watch for: The richness of features may be overwhelming for new users without adequate support.

Mention9.4Best for teams of all sizes

Easy to set up for monitoring brand mentions across platforms.

Watch for: Learning curve can be slow for new users, requiring a good understanding of the tool before optimal use.

GoSite9.1Best for small & mid-size businesses

All-in-one business platform

Watch for: Limited reputation management features

Yotpo9.1Best for teams of all sizes

Yotpo provides excellent analytics to show reviews effectively and show popular features.

Watch for: Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

NiceJob9Best for teams of all sizes

Customer service team is responsive and helpful.

Watch for: Missing features like video review collection and a wider Marketplace of integrations.

Why teams look for a Brand24 alternative

Switching away from Brand24 is usually triggered by one or more of these sticking points:

  • Limited integrations with platforms like YouTube and LinkedIn.
  • Lack of detailed reports and API access for advanced data fetching.
  • Challenges in keeping up with new updates.
  • Potential complexity in learning all features without proper guidance.

How to choose among Brand24 alternatives

The hard numbers across these 12 reputation management software free alternatives: 12 offer a free tier; paid plans run $3.99–$99, with Starfish Reviews the cheapest entry point; and Starfish Reviews is the highest rated at 5★ across 11 reviews.

How positions are set.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Brand24 are Starfish Reviews (5.0★), Trustpilot (5.0★), NiceJob (4.9★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Brand24, prioritize: Social Media Metrics, Review Monitoring, Customer Review Platform, Campaign Management, Sentiment Analysis, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Brand24 starts from $119 /month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Brand24 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to settle on the best Brand24 alternative

  • On a budget / just exploring: start with a free tier — Starfish Reviews, myPresences and Customer Alliance let you evaluate without paying upfront.
  • If real-user ratings matter most: Starfish Reviews has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Starfish Reviews has the highest Spotsaas Score (8.7) in this list — a strong default if you're unsure.

How to cut over from Brand24

Before switching off Brand24, run the checks that prevent headaches later. Export your data, verify the import, and confirm feature parity for your must-have workflows. Pilot the new tool free, then migrate, leaving Brand24 active until you're done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].