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Compare BirdEye vs Yotpo

BirdEye - Reputation Management Software
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Yotpo - Reputation Management Software
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Overview

Description

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools ... Read More

Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

9.1/10

User Ratings
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Software Demo

Demo

Features

Total Features

14 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          yotpo pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1819

          Very Good

          58

          Good

          4

          Poor

          1

          Terible

          2

          Excellent

          297

          Very Good

          14

          Good

          10

          Poor

          3

          Terible

          12

          Expert's Review generated by AI

          The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more

          Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better ...Read more

          Pros and Cons
          • Exceptional support team that guides users step-by-step and ensures they feel in control.

          • Effective Google review system that boosts business reputation with increased visibility.

          • Friendly and patient customer service representatives who make complex tasks easy to understand.

          • Quick response times and prompt assistance from the support team.

          • The richness of features may be overwhelming for new users without adequate support.

          • Limited customization options and marketplace offerings for advanced functionalities.

          • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

          • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

          • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

          • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

          • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

          • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          GoPro

          GoPro

          esurance

          esurance

          Steve Maden

          Steve Maden

          Media and Screenshots

          Screenshots
          screenshots

          8 Screenshots

          Yotpo screenshot

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          BirdEye offers Free Trial, but Yotpo does not.

          BirdEye is designed for Large Enterprises, Medium Business and Small Business.

          Yotpo is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both BirdEye and Yotpo are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Some top alternatives to Yotpo includes ReviewBuzz, ReviewInc, Reputation.com, Trustpilot, Review Showcase, Revi, Reputation Studio, ReviewRev, ReviewGain and Bazaarvoice.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].