NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Zoho Survey vs Zoho Forms Comparison

Last updated:

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

Zoho Forms

4.2(303 reviews)

Starting at $12 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for website to get more leads and sales,…

Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.

Zoho Survey vs Zoho Forms — at a glance

FeatureZoho SurveyZoho Forms
Rating4.4 / 54.2 / 5
Reviews1,156303
Starting price$25 /Month$12 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Zoho Survey and Zoho Forms

  • Pricing: Zoho Survey starts at $25 /Month, while Zoho Forms starts at $12 /Month.
  • User satisfaction: Zoho Survey scores higher with a 4.4-star average.
  • Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Forms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zoho Survey vs Zoho Forms — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Survey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Zoho Forms - Online Form Builder Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Zoho Survey vs Zoho Forms comparison

Get the full side-by-side as a PDF — these picks plus the top Survey/ User Feedback Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

Zoho Forms

Best for easy, customizable online forms integrated within Zoho ecosystem.

Choose if
  • You need quick, drag-and-drop form creation with minimal setup.
  • Your team uses Zoho products and wants seamless integration.
  • You require versatile forms for lead generation, surveys, or event registration.
Consider alternatives if
  • You need extensive mobile-optimized form designs and templates.
  • Your workflows depend on broad third-party app integrations beyond Zoho.

Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection. Zoho Forms: Best for easy, customizable online forms integrated within Zoho ecosystem.

Description

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for ... Read More about Zoho Forms

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $12 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Zoho Survey and Zoho Forms Compare on Features?

Total Features

16 Features

26 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho Survey and Zoho Forms on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • $12 , Billed Yearly

      Pricing Plans

      Pricing Page

      Zoho Survey pricing
      Zoho Forms pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zoho Survey User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 1156 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      102

      35

      2

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues.

      What buyers like

      • Ease of use
      • Integration with Zoho products
      • Form customization flexibility

      Common complaints

      • Limited mobile design options
      • Technical complexity for advanced features

      Pros and Cons

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      • Easy and quick form creation with drag-and-drop interface

      • Secure and versatile data collection and survey functionality

      • Seamless integration with other Zoho products

      • Requires technical expertise for advanced customizations

      • Limited mobile-friendliness and design template variety

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zoho Survey screenshot

      6 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Zoho Survey and Zoho Forms in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho Survey or Zoho Forms?
      Zoho Survey edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho Survey and Zoho Forms offer a free trial?
      Yes, both Zoho Survey and Zoho Forms offer a free trial.
      What is the starting price of Zoho Survey vs Zoho Forms?
      Zoho Survey starts at $25 /Month. Zoho Forms starts at $12 /Month.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.
      What are the top alternatives to Zoho Forms?
      Top alternatives to Zoho Forms include Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.