Zoho Forms vs Zonka Feedback Comparison
Zoho Forms
Starting at $12 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger data flows between Zoho apps.…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
Zonka Feedback leads on user satisfaction with a 5.0-star rating across 37 reviews.
Zoho Forms vs Zonka Feedback — at a glance
| Feature | Zoho Forms | Zonka Feedback |
|---|---|---|
| Rating | 4.6 / 5 | 5.0 / 5 |
| Reviews | 141 | 37 |
| Starting price | $12 /Month | $24 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Online Form Builder Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | Global | Global |
Key differences between Zoho Forms and Zonka Feedback
- Pricing: Zoho Forms starts at $12 /Month, while Zonka Feedback starts at $24 /Month.
- Target audience: Zoho Forms is built for Freelancers / Consultants and Large Enterprises, while Zonka Feedback targets Large Enterprises and Medium Business.
- User satisfaction: Zonka Feedback scores higher with a 5.0-star average.
- Deployment: Zoho Forms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Zoho Forms vs Zonka Feedback — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for easy, customizable online forms integrated within Zoho ecosystem.
- You need quick, drag-and-drop form creation with minimal setup.
- Your team uses Zoho products and wants seamless integration.
- You require versatile forms for lead generation, surveys, or event registration.
- You need extensive mobile-optimized form designs and templates.
- Your workflows depend on broad third-party app integrations beyond Zoho.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Zoho Forms: Best for easy, customizable online forms integrated within Zoho ecosystem. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
Description | Zoho Forms is an online form builder for teams already operating inside the Zoho ecosystem — Zoho CRM, Zoho Desk, and Zoho Projects — who need to capture leads, collect feedback, or trigger ... Read More about Zoho Forms | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.3/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business |
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Software Demo
Demo |
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How do Zoho Forms and Zonka Feedback Compare on Features?
Total Features | 26 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Zoho Forms and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Zoho Forms User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos |  1 Videos |  1 Videos |
Top Alternatives to Zoho Forms and Zonka Feedback in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Forms or Zonka Feedback?
- Zonka Feedback edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho Forms and Zonka Feedback offer a free trial?
- Yes, both Zoho Forms and Zonka Feedback offer a free trial.
- What is the starting price of Zoho Forms vs Zonka Feedback?
- Zoho Forms starts at $12 /Month. Zonka Feedback starts at $24 /Month.
- What are the top alternatives to Zoho Forms?
- Top alternatives to Zoho Forms include Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.