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Zoho Forms vs Zoho Survey Comparison

Last updated:

Zoho Forms

4.2(303 reviews)

Starting at $12 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for website to get more leads and sales,…

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.

Zoho Forms vs Zoho Survey — at a glance

FeatureZoho FormsZoho Survey
Rating4.2 / 54.4 / 5
Reviews3031,156
Starting price$12 /Month$25 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyGlobalGlobal

Key differences between Zoho Forms and Zoho Survey

  • Pricing: Zoho Forms starts at $12 /Month, while Zoho Survey starts at $25 /Month.
  • User satisfaction: Zoho Survey scores higher with a 4.4-star average.
  • Deployment: Zoho Forms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zoho Forms vs Zoho Survey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Forms - Online Form Builder Software
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Zoho Survey - Survey/ User Feedback Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Zoho Forms

Best for easy, customizable online forms integrated within Zoho ecosystem.

Choose if
  • You need quick, drag-and-drop form creation with minimal setup.
  • Your team uses Zoho products and wants seamless integration.
  • You require versatile forms for lead generation, surveys, or event registration.
Consider alternatives if
  • You need extensive mobile-optimized form designs and templates.
  • Your workflows depend on broad third-party app integrations beyond Zoho.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

Zoho Forms: Best for easy, customizable online forms integrated within Zoho ecosystem. Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection.

Description

Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for ... Read More about Zoho Forms

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

Entry Level Pricing

  • Starts from $12 , Billed Yearly
  • Starts from $25 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
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How do Zoho Forms and Zoho Survey Compare on Features?

Total Features

26 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho Forms and Zoho Survey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12 , Billed Yearly
      • $25 , Billed Yearly

      Pricing Plans

      Pricing Page

      Zoho Forms pricing
      Zoho Survey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zoho Forms User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 1156 reviews)

      Rating Distribution

      102

      35

      2

      1

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues.

      What buyers like

      • Ease of use
      • Integration with Zoho products
      • Form customization flexibility

      Common complaints

      • Limited mobile design options
      • Technical complexity for advanced features

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • Easy and quick form creation with drag-and-drop interface

      • Secure and versatile data collection and survey functionality

      • Seamless integration with other Zoho products

      • Requires technical expertise for advanced customizations

      • Limited mobile-friendliness and design template variety

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zoho Survey screenshot

      6 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Zoho Forms and Zoho Survey in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho Forms or Zoho Survey?
      Zoho Survey edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho Forms and Zoho Survey offer a free trial?
      Yes, both Zoho Forms and Zoho Survey offer a free trial.
      What is the starting price of Zoho Forms vs Zoho Survey?
      Zoho Forms starts at $12 /Month. Zoho Survey starts at $25 /Month.
      What are the top alternatives to Zoho Forms?
      Top alternatives to Zoho Forms include Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.

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