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Compare Zendesk Talk vs SurveyMonkey

Zendesk Talk - Call Center Software
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SurveyMonkey - Survey/ User Feedback Software
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Overview

Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $25
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

9.8/10

User Ratings

4.3

(39)
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Software Demo

Demo

Features

Total Features

10 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • $25
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.3

          (based on 39 reviews)

          4.1

          (based on 28818 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Customers

          Customers

          No Customers information available.

          Cisco

          Cisco

          Box

          Box

          intuit

          intuit

          Media and Screenshots

          Screenshots
          Voice channels

          2 Screenshots

          SurveyMonkey screenshot

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          6 Videos

          Alternatives

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          No Alternative Products ☹️

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Talk and SurveyMonkey offer a Free Trial.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          SurveyMonkey is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Talk Starts at $9/User/Month whereas for SurveyMonkey Starts at $25/User/Month.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to SurveyMonkey includes Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM, Alchemer, Key Survey Software, SurveyExpression, PopSurvey, Cognito Forms, Typeform and SurveyPro.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].