Zendesk Talk vs ContactCentral vs Sharpen vs Nextiva - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Talk Get Quote Get Quote	ContactCentral Get Quote Get Quote	Sharpen (40) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More	ContactCentral call center software is designed specifically for small call centers and contact management of all types. ContactCentral's advanced call logging, script automation and ... Read More	Sharpen is a call center software, that helps agents to track and manage customer service calls. The software is available in three editions - Lite, Pro and Enterprise. Each of the call ... Read More
Entry Level Pricing	Starts from $9	Not Available	Starts from $5
Free Trial Availability	Free Trial available	Free Trial available	No free trial
Spotsaas Score	9.0/10	Not Available	8.1/10
User Ratings	4.3 (39)		3.6 (21)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo		ContactCentral has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Zendesk Talk, ContactCentral, Sharpen and Nextiva Compare on Features?

Total Features	10 Features	10 Features	5 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do Zendesk Talk, ContactCentral, Sharpen and Nextiva Cost?

Pricing Option
Starting From	$9	Not Available	$5
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

Zendesk Talk vs ContactCentral vs Sharpen User Reviews & Rating Comparison

User Ratings	4.3 (based on 39 reviews)	No reviews available for the product	3.6 (based on 21 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0	No reviews available for the product	Excellent 16 Very Good 18 Good 6 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Zendesk Talk	Pros and Cons of ContactCentral	Pros and Cons of Sharpen
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews		Read reviews

List of Customers

Customers	No Customers information available.	No Customers information available.	Sharpen_customers_0 Sharpen_customers_1 Sharpen_customers_2

Media and Screenshots

Screenshots	2 Screenshots	1 Screenshots	12 Screenshots
Videos	1 Videos	No videos available.	3 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 uContact 4.9	Nextiva 4.4	Nextiva 4.4 Claritysoft 2 Knowlarity 3.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Talk and ContactCentral offer a Free Trial.

Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

ContactCentral is designed for Individuals, Freelancers, Medium Business and Small Business.

The starting price of Zendesk Talk begins at $9/User/Month, while pricing details for ContactCentral are unavailable.

Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to ContactCentral includes and Nextiva.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zendesk Talk vs ContactCentral vs Sharpen vs Nextiva - Which Tool Fits Your Business?

Zendesk Talk

ContactCentral

Sharpen

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zendesk Talk, ContactCentral, Sharpen and Nextiva Compare on Features?

Total Features

Unique Features

What Do Zendesk Talk, ContactCentral, Sharpen and Nextiva Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zendesk Talk vs ContactCentral vs Sharpen User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zendesk Talk

Pros and Cons of ContactCentral

Pros and Cons of Sharpen

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure