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Compare Zendesk Support vs Flowlu vs Quickbase  vs Smartsheet

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Flowlu Project Manager is project management software that helps small businesses run more efficiently. Flowlu allows users to track projects for multiple clients, estimate and record ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.2/10

8.7/10

User Ratings
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Software Demo

Demo

Features

Total Features

29 Features

59 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $29 , Billed Yearly
          Pricing Plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          129

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

          Flowlu has cemented itself as an all-in-one solution for businesses seeking comprehensive project management and CRM capabilities. It’s clear from user experiences that Flowlu’s standout features ...Read more

          Pros and Cons
          • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

          • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

          • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

          • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

          • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

          • Comprehensive all-in-one platform, combining CRM, project management, task tracking, and financial tools for business operations.

          • Easy-to-use with intuitive UI/UX and seamless onboarding that shortens the learning curve for most users.

          • Automation capabilities across workflows, tasks, and financial processes, saving users time and effort.

          • Affordable pricing compared to competitors, offering great value for small and medium-sized businesses.

          • Steeper initial learning curve due to the vast array of features, which can overwhelm new users.

          • Limited integrations with external services like Dropbox, Slack, and others without additional development efforts.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Uber

          Uber

          Siemens

          Siemens

          Shopify

          Shopify

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zendesk

          5 Screenshots

          Full Visibility with Kanban Board screenshot

          8 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Flowlu offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Flowlu is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Flowlu Starts at $29/Month when Billed Yearly.

          Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Flowlu includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Wrike, TeamGantt, Teamwork, ProjectManager.com, Microsoft Project, TaskBranch, Quick Base, Project.co, Height, Ravetree, Project Insight and SmartTask.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].