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Compare Zendesk Sunshine vs Keap vs Salesforce Sales Cloud vs Thryv

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Keap - CRM Software
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Overview

Description

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $129 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

7.9/10

9.6/10

User Ratings

4.2

(22)
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Software Demo

Demo

Features

Total Features

4 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19
          • $129 , Billed Yearly
          Pricing Plans
          • Not Available
          • Pro

            • Email marketing

            • Sales & marketing automation

            • Dedicated phone line (US & Canada)

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          • Max

            • Email marketing

            • Sales & marketing automation

            • Dedicated phone line (US & Canada)

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          • Max Classic

          Pricing Pagezendesk-sunshine pricingkeap pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          30

          Very Good

          13

          Good

          9

          Poor

          0

          Terible

          1

          Excellent

          155

          Very Good

          14

          Good

          4

          Poor

          4

          Terible

          31

          Expert's Review generated by AI

          Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more

          Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface, requiring little to no training for basic usage.

          • Seamless organization and management of customer tickets, chats, and emails in one system.

          • Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences.

          • Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels.

          • Advanced features and configuration can feel daunting to new users without prior experience or adequate training.

          • Limited sophistication in transaction-related data handling, requiring improvements for better usability.

          • Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.

          • Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.

          • Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.

          • Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.

          • Limited options and functionality in specific features, like the landing page builder and calendar task linking.

          • Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          MCM

          MCM

          ASG Technologies

          ASG Technologies

          MakeSpace

          MakeSpace

          No Customers information available.

          Media and Screenshots

          Screenshots
          Custom Objects

          2 Screenshots

          Campaign Builder

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Sunshine and Keap offer a Free Trial.

          Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Keap is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Sunshine Starts at $19/User/Month whereas for Keap Starts at $129/Month when Billed Yearly.

          Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

          Some top alternatives to Keap includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Salesforce, HubSpot CRM, Funnel CRM, Pipeliner CRM, GoCRM, Nutshell, Pipeline CRM, Zoho Marketing Automation and Pype Intelligent CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].